Absolutely phenomenal doctor! Teresa is so knowledgeable and patient. She is easy to talk to and…read morehas great bedside manner with the kiddos. She wasn't presumptuous or assuming. She took the time to listen to our concerns. Our daughter even left the last appointment saying she wanted to go back!

Can't comment on the pediatricians here but as most of the other negative reviews have stated,…read morefront office staff extremely rude and incompetent. Called to schedule an appointment for newborn. On the phone, they ask insurance type which I provided. Appointment scheduled over the phone and I receive a text stating that I need to submit a copy of the insurance which I do. Appointment confirmed via text. I arrived at the office and they asked if I was paying out of pocket. I said I provided it via text. They said, "we sent you a text stating that we don't accept that insurance." I'm looking at the text, no text ever sent. I said they did not. They also asked me over the phone what insurance my newborn had, and proceeded to schedule the appointment. If I was out-of-network, wouldn't you have told me then on the phone and not went ahead and scheduled the appointment. Being out-of-network seems rather important. Why would you send something like that over a text message? That seems like something warranting a call (especially considering you shouldn't have booked the appt initially). But front office doesn't do that because they're rude and lazy. As I'm walking out the door and looking at the text messages between the office and myself, the front office girl then back talks and says, "oh we definitely sent a text." Avoid the lazy, incompetent front office they have employed.

Don't even bother looking at this practice, bad nurses, bad front desk services and awful drsread more

My son has had a cough for a couple months now, Dr. Faweya couldn't tell me what was wrong with him…read moreso he gave my son 3 different medications and hoped that one of them would help him. They didn't run any tests. Then, I couldn't even pick them up for days because they never talked to his insurance about authorizing the prescriptions, meanwhile my son is miserable every night and is struggling to breathe. Then, I took him to an urgent care and they were able to tell me what was wrong with him within 15 minutes after running a couple tests and looking at/ listening to him. They were then able to bill his insurance immediately & give him the medication. I will be changing pediatricians, I was really hoping this office would work for us after looking at the good reviews but we, unfortunately, had a bad experience.

I love Dr. Faweya! We have been coming here since my baby…read morewas 4 months now he is almost 5 years old. Dr. Faweya is personable, patient and very thorough. He explains things in detail and always has a friendly smile on his face. The staff is amazing also, they all make you feel welcomed.

Receptionists very rude and not at all friendly. We hope they get better. Because it's a clinic for…read morechildren at least say good morning...

I have to start off by saying the attention and care here is disappointing. I used to take my kid…read moreto the southwest location but we moved up to Conroe and I was happy to finally have a closer pediatrics but I won't be coming back here I'll just drive the hour and a half back to Houston, if that means my child is better taken care of over there. I've come to this location twice for my toddlers check up and this was just not it. Ms.Rollys way of performing a wellness check up is just too quick?? And not in a good way. When she was checking her breathing im guessing to hear her lungs and all that she was going so quick to the point where im like can you even hear anything with how fast she was moving? The thing that ticked me off was that i asked if i could please get some Tylenol or ibuprofen prescribed because every single time she gets her shots she get sick and has fever for like a day or two and she told the nurse to tell me to just get it over the counter. I heard her say that she could prescribe it but I'm guessing she just didn't want to? It's little things that just don't sit right with me, even when I was asking her a question she didn't look at me I felt like I was an inconvenience by being there, like I'm sorry I had to come? The nurses I will say were very nice.

A WONDERFUL pediatrician's office…read more Once you're an established patient, it's very easy to get a hold of the staff. They always pick up the phone, and they are also quick to respond on the patient portal, Appointments are usually not difficult to come by (even if you might need one the same day). The entire team of nurses and staff are all personable and highly professional. They have several physicians, so it's best to read the doctors' bios and request the one who resonates best with you/your kiddo(s). We personally LOVE Dr. Hathaway. She is so sweet, friendly, and has a great rapport with our little one. She is straightforward but also empathic & relatable. She is attentive & always listens to us and explains things thoroughly. Pro-vaccine, but conservative & never pushy with medication. We never feel rushed, and we don't wait long to see her either. There is plenty of parking, the lobby is spacious, and the facility is very clean & well-maintained. We have absolutely no complaints and have always felt so well taken care of here. This office sets the bar high for amazing & reliable medical service.

Dr. Hathaway at Hometown Pediatrics has been our children's primary care physician for years, and I…read morecannot recommend her highly enough. She has a genuine passion for children and perfect bedside manner that puts them completely at ease. Our kids actually look forward to their appointments with her. Her medical knowledge is impressive across a wide range of pediatric issues. We have seen her for everything from routine wellness checks to more complex concerns, and she consistently demonstrates expertise and sound judgment. She takes the time to clearly explain diagnoses and treatment options to parents. Dr. Hathaway genuinely cares about her patients as individuals. If you are looking for a pediatrician in The Woodlands who combines exceptional medical skills with true compassion, Dr. Hathaway at Hometown Pediatrics is an excellent choice. We feel fortunate to have found such an outstanding physician for our children.

Our first visit here and we really liked our doctor and nurse here. Rapport was good. And not an…read moreexcessive wait in the morning. It's on the second floor of a medical complex. Parking is free. And it's just a short exit to I-45.

I love this location! Dr Kapasi wasn't available and even though they accommodated my request for…read moreappointment with Dr Vadala. Sandra even though I was late (had to mention i was now exposed to consequences- but did it in a very respectful and helpful way) regardless of my delay they were able to manage the visit without impact to others or me... great job! Latoya our nurse was a sweetheart with my daughter, very professional and patient. Thank you to the front desk, always open to answer your questions and why not, have a little good humor (Katrina) as well.

Love everything about Dr. McKillip, her practice, and everyone who works there. Everyone we have…read moreencountered has been compassionate, knowledgeable, patient, and professional. Just we were looking for in someone to treat our children.

I love Dr. Mckillip and her entire team. We've taken our two little girls here since they were…read morebabies and have never had a bad appointment. I woul reccommend anyone to come here!

I scheduled my daughter's annual wellness check with Dr. Purcell. She was very kind and friendly…read more Before the appointment, I confirmed multiple times with my insurance company that the annual wellness visit would be covered 100% with no copay. However, after the visit, I received a bill for a copay. When I contacted the billing department, they told me that if any concerns are brought up during the annual checkup and the doctor documents notes about them, the visit is then considered a regular office visit, which requires a copay. I carefully recalled what happened that day. I simply answered the questions asked by the medical staff and had the doctor perform the routine annual exam. We had some casual conversation during the visit, but I did not request any additional evaluation beyond the standard checkup. I was surprised to be told that this automatically resulted in a copay. We have visited many other pediatricians for annual checkups in the past and have never encountered this situation. The billing department repeatedly insisted that this is their policy and that their practice is different from other pediatric offices. They said the office manager would call me back to explain further, but I have not received any call or follow-up. It does not seem like they are interested in resolving this issue. I hope this clinic takes this matter seriously. Families should be aware that even if their insurance covers annual wellness visits at 100%, if the staff determines that "any concern" was brought up, they may reclassify the visit as a regular office visit and require a copay.

Currently in the office for a well visit, and I've been sitting here with my 11yo son for two hours…read moreand still haven't seen the doctor yet. Absurd!! Not coming back. Ever since Dr. Novak retired, this place hasn't been any good.

We came here on Friday the 13th (of all days!) and were instantly felt welcomed! From Registration…read more Taking my insurance info, admittance was about less than ten mins. My son couldn't walk one morning or even put weight on his left leg so I first went to his primary care doc (just in the same complex area, StLukes medical center). His dr recommended the Texas Children's hospital because my 5 year old wouldn't probably sit still for the things he needed. We saw Dr. Allen and ER nurses Julie and Dayna. Nurse Mike also helped. These people were outstanding in customer service and care. They love their careers, and you can tell they genuinely care for the patients. It's only been about two hours and we have had all blood work and x Rays, now awaiting tests. Thank you Texas Children's!

HARASSING!! I took my son here for a year or so for illnesses. However, THIS office would not stop…read moreharassing us about 'Wellness Checkups'. They would not do the wellness check ups while my son was actually IN the office..they insisted it had to be at a separate visit. Money maker.... I cannot tell you how many phone calls/recordings that I have received in the past year. Sometimes twice a week with recordings telling me that I needed to bring him in for his wellness check ups. I complained to the office regarding the high number of phone calls. I have spoke to women that have called me also telling me that I needed to bring him in for a wellness check up. I would tell them that I felt harassed by their office and it still didn't stop. Please keep in mind that my 14 year old son is totally healthy! He has no medical issues!!!! So for 2 YEARS..nothing but calls and messages. WE MOVED TO A FAMILY PRACTICE and guess what?!? WE DON'T GET HARASSED!

I came here for my prenatal checks up until I was able to get transferred to an OB & specialist…read more Doctor Mica Chapman is such a great doctor, best bedside manner I've ever experienced, the test come back quickly and are easy to view on the portal, the doctor thoroughly reviews lab results with you. The doctor/nurse who does the ultrasound takes her time to review everything and the print outs you can purchase ($5) of your baby(s) are on very good quality paper so you can save long term. The building needs a little love but the facility are all amazing. After my last visit they even gave me a call to remind me of something simple I should be doing mean while... It was not mandatory but it was extremely thoughtful of them. If there is anything I can go back for, I will.

This doctor's office is a joke and needs to be investigated for Medicaid fraud for one, and then…read morealso we go to get our babies ears checked because he will more than likely need tubes in his ear so we need a referral, they refused to see him because they are "busy" while the parking lot is empty!