Is there less that one star?? lol Bought the Groupon in March and they wouldn't let me use on the day I wanted to use it because of construction trucks on their road. They wanted me to use it the following day, however, it was going to be 52 outside... brrrrr. No thanks. Their online calendar said they were open on a Wednesday, but they weren't. They offered for me to go the following Saturday; however, I was going to be out of town. In May, when the weather got nicer, I attempted to use the Groupon again. They wouldn't let me use it on a Friday and argued with me back and forth via text with NO effort to assist in resolution, but only complain about how it was my problem. They said since I bought a Monday-Thursday Groupon I would have to pay more to go on Friday (even though they previously offered a Saturday). This was such a headache in trying to schedule and plan with them. I have contacted Groupon to see if I can get a refund on my money and will never use ShowMe Ziplines for ziplining fun! They accepted NO responsibility and literally blamed me for the problems. HORRIBLE customer service and HORRIBLE experience. read more