This was a tough review because of the drastic difference between customer service and food quality for my recent visit. This was my first visit to this location and since I am moving just 5 minutes up the road I figured I'd try it out. Everyone raves about the wings and burgers.
This is a dive...straight up dive so don't expect fancy anything. So as you pull off Rt 30 you'll be in a parking lot/road. You enter what looks to be a door that appears broken or the wrong way in but it's the way in...trust me! As you walk in you apparently seat yourself because no one attempted to direct us. My group of 3 sat down at a nearby table and a waitress immediately came by. She asked for our drink order. I was simple with water and lemon, another had a beer, and the other asked if they had wine. The waitress wasn't sure because she said she was new. She asks if we're ready to order and we ask for a menu first. She comes back and attempts to pronounce Sangria...we only have Sangria. That was good with my friend. The waitress again asks for our order and I said we haven't got our menus yet. She laughs and brings our table of 3, 2 menus...we can share no big! Prices seemed very cheap and the menus was straight up basic pub food. I'm dieting because all this eating out has found it's way the scale so I got a double cheeseburger without a bun. (Carb free diet), my one friend got a fish sandwich, and the other friend got a dozen of wings. Our food began to come out but it was odd that the person with the fish got hers, then 10mins later I got mine, and 15 mins later the wings came. We came to dinner together therefore we want to eat together. I'm starting to think at this point that the waitress is new the waitressing as a whole. I don't know... my burger was delicious and if I had a bun I know it would have been even better! Real meat not frozen patties! My friend said the fish was also pretty good and the friend that got the wings said they were decent as well. I can't vouch for their taste buds but I'd def want to try the wings sometime.
We finished eating and waited for our bill. Waited. Waited. Ok it was 30 minutes no exaggeration and we were still waiting for the bill but we didn't get a bill nor did we even see our waitress. She was up at the bar area. Again, no clue why..maybe she became a bartender because she sucked at waitressing. We go to the bar and wait another 15 minutes, we even had a seat at the bar because it took so long. The lady writes down our order tells us our total and I hand her my credit card. "Sorry we don't accept cards" I hear. It's 2017, cmon! Get yourself a square account! Thankfully we didn't have to wash dishes, my friend had cash on him. Three people came to $28. Pretty darn cheap for the pretty good food. Now if only the customer service matched!
Overall...don't expect much but come hungry. The food seems good but the service is some of the worse I've seen....or not seen oh...don't wear your Prada no one will care, know, or look. read more
