Just used Horizon over head door to replace my Mom's broken garage door opener. Lacey was so…read morehelpful on the phone and was able to schedule someone to come out the next day. Rob was on time and he quickly installed a new garage door opener for my mother. They were prompt, knowledgeable and very friendly. Would highly recommend this company!!

Your location…read more Horizon Overhead Door, LLC 6394 Beechwood Dr, Cass City, MI 48726 Garage door supplier Donald Zalewski 120 points   a minute ago Horizon Overhead Doors,Glad I made that "one last call!" Reasonable pricing, friendly service. I can't say how pleased I am with the work they performed. Installation of 2 doors went smooth and professional. On time arrival and pretty quick installation Rob was easy to work with and helpful. Number will stay in my phone for referrals! 1

He responded quickly and replaced the obsolete opener and broken spring. The quality workmanship…read moreeven included programming the car button.

One of our three garage doors (#2) needed help - had a little "fender bender" on it and it was in…read morebad shape. Called GDM because they were close. Chris said he could stop and take a look the next morning. He showed up when he said he would and quickly inspected it. Said he could adjust it on-the-spot and we were so glad. He then said not to get too happy because #1 had a broken spring! I couldn't believe I had not noticed it before but there it was - in TWO pieces. He said he may have a set of springs on the truck - he would check. Sure enough. Our lucky day - he had a set with him. He installed a new set of springs for door #1 and tightened up a number of screws, adjusted some other brackets, etc. , on all three doors. He also sprayed a lubricating treatment on all moving pieces on all doors. All three doors are now running quiet and smooth. We cannot believe our good luck picking GDM off the list on-line. Don't trust somebody else. This guy knows just what the heck is going on for these doors. He turned a lousy day into a great day for us. Thanks so much, Chris. On a scale of 1-10, you get a 20!!!

They installed 6 new garage doors at my house and the 4 times I have called them for service they…read morehave arrived on the same day or the day after my call. They are very reliable and courteous. I highly recommend them for installation and service. Great company!

Prior owners of our house had used their services many times. I have used them twice and both times…read morethey have been quick to respond and are always friendly and professional. They have reasonable rates and always explain what they are doing and how to prevent the issues in the future. I recommend their services and will use them again if needed.

This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

Had two doors serviced. They were long over due. The job couldn't be completed in just one day but…read morethey were back the next day with replacement parts. Had two new openers installed. New springs and hinges on one door. New controllers and remotes. The guy was there all day but did a great job. Not the cheapest in town but quick, professional and quality equipment.

The good, you can get them to Come out quickly and they did…read morethe job. The bad, they try and upsell you the minute they walk in the door. I had one spring bad and they replaced both and took my good spring with them which makes me wonder if I didn't get someone's used spring. I thought they were expensive also but I needed it done so I was stuck. I knew it was a spring because we had them replaced before and you could see it but they wouldn't give you an estimate until they got there. I'm not a fan of being at someone's mercy.

I called for service around 10 AM and was told they could do same-day service. I was given a…read moretwo-hour window (between 3-5 PM). I was told they would phone me upon arrival at my house. It was okay that I wasn't there, because the door was stuck open. True to word, technician Brad phoned me from my driveway and told me what he believed was wrong with the door (we agreed). He was there at 2:20! He gave me an estimate over the phone, which I verbally approved. When I got home at 4:15, the door was repaired and he had a new remote control for me. He showed me what he did to repair it. I paid with my Visa the exact amount he quoted me, and he drove away. I was very happy with the service from start to finish. The phone was answered by a real person who exhibited kindness and professionalism. She told me the technician's name, and I could see his photo on the website. They do background checks and drug testing of their employees. The technician was early, in uniform, and very professional. I am very pleased.

They quoted us over $1400 for a job that took someone else 20 minutes and cost $190. Buyer…read morebeware....

K&H Garage Doors did a great job centering my 14' garage doors. Jason and Terry were very…read moreprofessional and George scheduled the job quickly. Thanks again guy's, you did a great job. Jim Mc.

They came as quick as possible and fixed my door for the best price quoted. They were very quick,…read moreclean, and effective. Best of all. The Garage door now work and I'm not outside.