SHOREHAVEN APARTMENTS: ILLEGALLY LEASING SINCE 2014 10+ YEARS of Failed Inspections & Tenant Fraud Shorehaven Apartments has been illegally leasing apartments since 2014 with failed safety inspections EVERY SINGLE YEAR. They knew about these violations but still scammed tenants into unsafe, unapproved housing. ONGOING HEALTH VIOLATIONS & LEGAL DELAYS Shorehaven is STILL ignoring tenants suffering from bed bugs & mold. My first two Google reviews have reached 30,500+ views. I had to sue just to get an acknowledgment for hotel reimbursements. I've lost my job, car, and apartment due to their negligence. Unit 203 across the hall just moved out yesterday--more tenants are fleeing. Shorehaven's fraud is being fully exposed, and the legal battle is already in motion. DOCUMENTED PUBLIC PROOF Court-stamped lawsuit filings submitted on 2/6/25 (proof of active litigation). Health violations causing documented medical harm (bed bug bites, ER visit, loss of work). Failed county inspections proving Shorehaven has operated illegally since 2014. 30,500+ views on Google reviews, proving mass tenant awareness. RETALIATION & FRAUD (ILLEGAL ACTIONS BY SHOREHAVEN) Nov 3, 2024 - I posted a Google review exposing Shorehaven's negligence. Nov 4-7, 2024 - Shorehaven pressured Sandra to get me to remove it. Nov 15, 2024 - Shorehaven got served with a lawsuit and told Sandra to remove me from the lease. Dec 2, 2024 - While I was out of state, they attempted an illegal eviction. Dec 24, 2024 - Sandra admitted on tape that Shorehaven Apartments instructed her to retaliate. THIS IS ILLEGAL UNDER VIRGINIA LAW. THIS WILL BE USED AGAINST THEM IN COURT. THE DEADLINE FOR SHOREHAVEN TO RESPOND IS 2/21/25. This is your warning--settle or face legal & public consequences. read more

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Review Update for Shorehaven Apartments - November 13, 2024 An update on the unbearable bed bug infestation here at Shorehaven Apartments: as I write this at 12:46 a.m., I'm in the bathtub, trying to escape relentless itching and sleepless nights. Last week, I had to book a 4-night hotel stay due to this unresolved issue. Since reporting the infestation on October 12, management's response has been slow and inadequate, leaving me with worsening health concerns. Despite my pleas, the next treatment isn't scheduled until November 20. I've contacted local code enforcement and neighborhood services, as both the main leaseholder and community manager have pressured me to remove my review, which has left me mentally and physically drained. I have evidence of this ongoing neglect. read more

Shorehaven - Piles of evidence I haven't released yet Pt 1 - Apartments Near Me - Dumfries, Virginia

Not worth your time or money. Management could not care less about the state of this property or the people who live here and pay rent. Trash piles and stacks up on a regular basis. Management uses regular maintenance visits as reason to enter units to snoop and look for reasons to document violations used to charge fees or terminate your lease. There is no recreational areas or playgrounds for families with children. The pool is a joke-They'd rather have a dog park, which is maintained better than the rest of the complex. Find another management company and apartment community that values you as a tenant. Don't lease an apartment here. You'll be happier elsewhere. You've been warned. read more

Beautiful infrastructure, legit management, security on premises weekends, exceptional sound barrier, reliable, professional maintenance. Based on my stay between 2015-2018 Best rent rate for quality ! read more

If you are reading this, do not and I repeat do not move in. This apartment complex is selling you a lie, selling you a dream that this Place is a great place to reside. Not only are there constant fights at night, there is gang and drug activity almost daily (I know what a great place to live with kids huh?) The apartment hallways are disgusting, cigarettes, beer cans, food crums as if raccoon roamed around Up and down the stairs. Their trash area is disgusting, and the complex REFUSES to send someone to clean up The area. However, They are good at sending letters threatening with fees for many reasons, or here is a better one My parking permit fell on my dashboard and yet security had my car towed. Although my car is parked there every day, My permit is there every day and it was visible they were quick to call the towing company. I e-mailed at before 9am when they opened, at 5:31pm was there a reply to my e-mail? NOPE. That they are great are doing!!! Great at finding ways to punish the ones who actually pick up after their dogs, Pick up their trash, and follow the rules. But if you like people having cook outs in the middle of the parking lot, the loud music daily, the constant loud Group meetings at night then yes, this is the place for you. As for me I Refuse to renew my lease OR let anyone else that is close to me obtain a lease with Shorehaven Apartments. read more

I applied for a two-bedroom apt in 2020 and paid the $250 reservation fee and was told that my application is being rejected due to the fact that I am married and applying as a lone applicant. The manager wanted to know if we have a separation date or what not because it "Looks like your spouse will be living with you in the apt". So on that premise, we are not giving you a refund, and will reject your application. So I told the manager, you're the one rejecting my application on future projections so it's best that you give me back my refund and everything will be ok. However, they wouldn't give me my refund. I am looking to take this issue with the Fair Housing Committee so that Shore Haven Apts and it's management will be held accountable. read more

To all the tenants and ex-tenants that wrote the negative reviews thanks for blocking a huge bullet to my head! I was traveling to the Shorehaven tomorrow with check book in hand to rent an apartment on spot. I would've been livid had I moved here! Thank GOD for Yelp reviews and honest people. Unprofessional people aren't my thing. And uncouth people are the worst ever. read more

The services that the appointment claims to have are not true. The club house is not for use to residents. I tried to use it to book a birthday party. They told me no. There is no grilling area There is no game room There is no package service. So you have to get your packages delivered to FedEx or USPS store for pick up And the list go on. read more

Let me begin by saying I moved out of this community a month ago. I had lived there for a year with my family. During our first week we had family over for a "housewarming" dinner. While on the balcony, we were witness to a brawl in the street below that was made up of about 10 persons. While they yelled and swung wildly at one another, we all (guests included) watched unbelieving what we were seeing. A few weeks after, I awoke in the early hours of the night to two men fighting within the breezeway of our building. They were a few floors up but quickly worked their way down until they were immediately in front of our door. The banging and cursing was terrible as they scuffled with one another. They soon ran out into the street and in separate ways. At sunrise, I opened my door to find the area splattered in blood! I literally could not step out without stepping on it. We called maintenance, who said they would be there the following day as it was a Sunday and an off day. I then called management and they sent someone over to clean the blood which dotted three of the buildings for floors! If your thinking "no way" well, to that I can say that I still have the bloody pictures that I personally took. Sometime after that my wife and I were enjoying an evening on the balcony when a young man came running through the first floor breezeway. He was immediately followed on foot by PWPD. Within moments they had the entire area cordoned off as they frantically searched for the man who eventually got away. Bored? Wait, there's more! On another evening while on the balcony, someone was atop the hillside near the dog walk shooting their gun. It was dark so the muzzle flash was easily seen and the high pitched "pop" was unmistakable. Thank god no one got hurt. Yet another evening brought news of a woman who was walking her dog and when she returned home, two men shoved her inside the apartment and well, need I say more about that? Then there were the regular battles between neighbors that often spilled out into the parking lot and always involved the police. I have to say that the best time there was when winter set in. As it was far too cold for the riff raff to be out and about. However, once the season changed, the show started up all over again. This time though, I never went out without my gun. I open carried everywhere I went within the neighborhood. Now for the straw that broke the camels back... My wife and I were enjoying a walk like we always do and we heard the most awful fight. It was clearly between men and they were making the most horrible and nearly animal sounds as they struggled with one another. I noticed a police car parked near the rental office and knew that if I could hear this, the officer could too! But he just sat there. So we continued on and hurried out of the area. Once we returned, there was a heavy police presence and we were ultimately met by an officer in charge of security. He conveyed that a man was stabbed! Which sent chills down my spine as I knew that that's what my wife and I had heard earlier!!! The officer (whom I knew) then turned to me and asked why I wasn't carrying my gun? I said that I had only planned on a quick walk. But he replied, "never go out without it". He then advised that the neighborhood was becoming far too rough and it would be good for us if we moved out. The very next day we found a quiet neighborhood some 35 miles south and moved. In closing, I want to be clear that I am in no way discouraging you from living at shorehaven. I am however wanting those who have an interest in this area to fully know what they are getting into. read more

Let me just say this. I think recently there were a lot of changes in personnel. Since then It may have improved. HOWEVER I just moved in February 2015. It was nice and quiet in the neighborhood until the weather broke. Now I have to give the old mean lady looks to the kids as I am walking from my car to my building before they will urge one another to move from the walk way and stairs. Otherwise they loiter in the buildings on the stairs.I constantly hear them bouncing basketballs in the evening but what puzzles me is why there is no basketball courts for them to play in. There is a small park across the street but no fence. I think if the apartments were gated it would be a nicer place to stay. Thats all so far. :) read more

Shorehaven is a beautiful community to live in. The apartment complex are upgraded through out. The parking is great and in my building I have never had any issues regarding noise or neighbors. I'm renewing my lease and will be staying as long as the prices don't change dramatically. The price here is readonable! For a new upgraded apartment home. read more

I'm going to give this community a one star and the only reason for that is because, the inside of these apartment homes are beautiful! But let me assure you, it's still not worth it! Awful employees, although maintenance are always on top of things I can say. Property manager Kathy, is a joke. Jessica another joke. Isabelle an even bigger joke. Kathy is disrespectful, you call her regarding an issue and she talks to you as if you're a child that lacks intelligence or common sense. Totally unacceptable in the position she has there. She has no business working for shore haven, she seriously is a huge reason why residents don't renew their leases and confide in her any issues regarding the community. Jessica is very nice and always helpful but with Kathy as her boss... you know what I'm trying to say. Community is unsanitary if you see the photos I posted of the trash areas. They changed parking regulations recently which I can already see are going to result in an issue. I can go on and on with all the reasons why you should not move here, but there are too many to name. Just please take my advice and don't do it. It's not worth the headaches & I promise you regardless of the condition you leave your apartment in you will not get your security deposit back. I have posted photos of my home where you can see how clean and neat I keep it and I lost over $300 of my deposit! Insane!!!! read more

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I have lived here for almost 3 years and I must admit all of the reviews are on point. I however got lucky and was put in a building with minimal activity and majority of my neighbors are elders. The property manager Kathy is a racist and needs to be fired immediately. She has her little puppet in training Maggie that acts just like her. Jessica is amazing and always pleasant. I would not recommend Shorehaven Apartments to my worst enemy. Beautiful apartments but poorly built. The molding is cracking and my walls look like I have water damage from not being painted correctly. I have complained several times and nothing has been done. I love my apartment but I will be moving as soon as I can. read more

I completely agree with both postings. I've lived here for 8 months and doubt that I will renew a lease here. Yes, they upped the rent for pets and now they are trying to fix the parking situation. How, in regards to maintenance, they no longer have a crew here. I've made several calls b/c ceilings are cracked, and verizon drilled 2 holes threw my wall they said they would come look and NEVER did. I made it known to both old and new property management. The window in my children's room leeks water when it rains, in this situation, maintenance came (back in May). They said the window was NOT installed correctly and that everything within the apartments are under warranty, they needed to get the contractor here. Well, shockingly enough, that NEVER happened either. Apparently, this was when maintenance left so nothing was ever done. I called again and I spoke to property management, they gave me a number to call- maintenance from Summerland Heights Apartments, the guy came saw the window and said the same thing that the contractor needs to reinstall the window. It's now days away from SEPTEMBER, and STILL nothing has been done. I've had to call the police 3 times because of fights outside at 3am that wake my 6mon old. People drive through here at all hours of the night blasting there music, speeding through the complex with kids run around as they please. I expected more when I moved here. The apartments really nice on the inside though, that's about the only go thing I can say. read more

I recently moved into shorehaven apartments and I'm absolutely in love!! I have never felt more at home than what I do here. The staff member that moved us in is jessica. She is an angel and made our move in process so simply and easy. Anytime I need anything the leasing office is always more than happy to help. I could not be happier with our new home. Thanks Shorehaven for helping us create these amazing memories. read more

Worst apartment complex in the Woodbridge/dumfries area. I work for a electric company so I visit many apartments on a daily basis and shorehaven has got to be the worst. I only moved here because at the time I needed a place ASAP and I knew how the interior of the homes looked which is newer then most so I went with them. I should of known just by the way I was treated at the leasing off it would be a problem. They would never get back to you on any issue you were having. I would have to show up at the office and Kathy or whoever was there would always tell me they'll get back to me and never call or anything. It's a very ghetto neighborhood, trash is everywhere and police is there weekly. These tenants are very loud and disrespectful, playing music and their surround sounds all through the night. I only wished I reviewed yelp before I moved I would have lived somewhere else. After my lease was up I immediately moved and of corse I only got back $12 of my deposit. Everything everyone else is saying in these reviews are 100% correct from trash to management to neighbors. Do yourself a favor and STAY AWAY!!!! read more

DO NOT MOVE HERE. Property management uses and exercises their rights to come in and out of your home as they please. They even let a worker in my home WITH OUT providing me with any notice. The worker picked thru my panties and smelled my dirty clothes. I confronted the property manager WITH the police and she tried to deny it was their worker until the maintenance man identified him. The properly management company has done nothing to compensate for me being vicitimized. DO NOT MOVE HERE IF YOU CURRENTLY LIVE HERE IN SHOREHAVEN PLEASE SET UP A SURVEILLANCE CAMERA IN YOUR HOME. WHEN YOU ARE NOT THERE PERVERTS ARE ALLOWED IN YOUR APARMENT. MESSAGE ME IF YOU WANT THE VIDEO I WILL SHOW YOU read more

I work in property management and 0 Stars for shorehaven! HORRIBLE EXPERIENCE! The staff is very rude and shady as hell. They will take your money, keep your security deposit, and send additional funds to collections for damages prior to apartment being ready. They do not conduct an inspection and hand customers a check list to check off the items themselves. When the checklist is submitted they alter it and say that the apartment was in good condition. Take PICTURES! When you vacate, they do not conduct an inspection and just take your money. A week later you will receive a letter saying that you owe them money for damages that were listed prior. The assistant property manager, Alaina, and the Property manager are both shady people. This will be taken up to Corporate, luckily we have pictures that are date stamped. Do not lease here, find a better place! There are plenty in the area. read more

I have lived here in shorehaven for about a year and just renewed my lease. I didn't have much interaction with the rent office in the beginning but they recently got all new staff and they are great. They are willing to help me with any questions or issues I might have. Only talkin to them a few times I feel like they really care about me and my home. The apartments are so pretty and still brand new. I love my high ceilings and the big layout lets me fit all my furniture in it easily. Any time I bring friends over i get so many compliments on my apartment. the price is affordable and i feel like im living in one of those really nice apartments that are always way too expensive.. I also noticed that we now have security out here all the time that makes me feel so much better about me and my kid walking my dog at night. I don't think i can find a better place to live and I dont want to ever move. read more

One of the worst apartment complexes in woodbridge. Though the interior is decent, security, cleanliness, safety and atmosphere lack what is desired. Towing is ridiculous, just in my short tenure I've seen multiple cars as well as my own had tires slashed. This is ridiculous. The smell of weed fills the air sun up to sun down. I would recommend to stay away from shorehaven. read more

If you are considering this property, let me save you some grief and time by letting you know how bad my experience has been so far. If you don't like living with mold and if you don't like poor customer service, stay away from this place. Since I found out that there is mold in my apartment all they have done is inform me that there was a water leak in some closet in a neighboring unit. Have they done anything about it??? NO!! I have sewer allergies and my boyfriend had vertigo which gets worse with mold. The leasing office manager keeps repeating "I understand your frustration" but she doesn't. I have offered her to come in to my apartment and look at how bad the mold is. She doesn't have the time to take a look at the problem, but she "understands my frustration". I have requested to be moved to another unit so my boyfriend and I don't suffer, but that idea has not been entertained either. read more

I have lived here for 2 years and by far it's the best apartment I've ever lived in since moving from North Carolina. The staff are very professional and are always on point when it comes to making sure you have everything you need. read more

I agree with the other comments. Ghetto. The place is nice inside but that's about it. There are suspicious looking people out at night. Weed is in the air daily. There needs to be police watch not some security guy. As soon as my lease is up I'm moving. read more

Let me just start off by saying these apartment are gorgeous!!!!! But that is nothing compared to the staff when I say everyone in the leasing office are great that is truly an understatement!!!!! They worked with me every step of the way to ensure I got the home of my dreams. They are friendly and professional. And work as a team not just with you but in the office with each other. They were on top of everything I had no need to ask no question because they were all answered before I could ask, and the questions I did have they were answered promptly and if they didn't know the answer they worked hard to get me one. If you are looking for not only a great home this is the place and if your looking for a great staff it's all here!!!! I went in on Monday to apply while I was there they worked hard to get me an answer on wether or not I was approved the same day, and from there on it was smooth sailing.They don't treat you like it's all about money it's like family!!! I'm glad to be a shorehaven resident!!!! And the apartment are located in the perfect place close to 95 and all your shopping needs. I love it!!!! read more

I've lived at shorehaven for about two months now. I was very impressed with the interior of the apartments. I loved how well maintenance they looked. I was impressed with the dog park as well. But, yes folks here come the but. I am very disappointed. I am sad to say that the some of the current residence throw trash everywhere. People park as they please, using two spaces. Cars are always blasting music. The place reeks of marijuana at night. Well and during the day. I have seen the police here about five times in the past two months of living here. People don't pick up after their dogs. So they are now planning on raising the pet rent. I mean I see dog fecies everywhere! I hate to use the word (ghetto). But that about sums it up. I would ask the county to see the police report before you move here. I'm quite frankly scared to walk here at night. The staff is friendly. The maintenance crew are polite and professional. They take car of maintenance issues quickly. I.hope things change. And I hope this review is helpful. read more

I would have to agree with last post. But I have to add that the property is under new management that is trying to improve the way things are around the complex. Before the new manager came the property was literally rented to anyone and everyone the "quailfied". Prince william is called several times a week and the officers have labeled this place a 'problem area', and told us to move. People here have no respect for their neighbors, they let their kids run wild during the day at all times of night, cars boming with bass, late night parties, fights, u name it. And yes the hallways reeks of weed. We have been here 4 months and have noticed a change. The new manager is working hard to improve matters but she needs the cooperation of the good tenants to get the bad ones out. IF YOU DONT SAY ANYTHING SHE CANT FIX ANYTHING!! Please speak up, we all deserve a nice place to live. Send the trash and riff raff back where they belong, this is not the ghetto there is no reason for these people to get away with this type of behavior. read more

Was kinda of scared after seeing the photos on here,I've been to every apartment in this area and almost gave up on looking,but when I tell you I made the best decision coming here it's the truth. Jessica welcomed me with open arms and her customer service is amazing and is the best in this area when it comes to talking to people in different leasing offices... If your looking for a nice apartment where you don't have to pay ridiculous amounts of money this is the place to go. This apartments are so nice and spacious in the inside you have to see for yourself!! Security is here also and I love the parking there very strict on parking.. read more

Community of Shorehaven Apartments is a very great place to live. Very relaxing and warming, I feel at home. They have nice trash compactors, dog park which is great for people with pets. I love this community! I would recommend taking a tour at Shorehaven. read more

Awesome experience!! Beautiful community, great amenities, happy overall!!

I have lived here for a year, and to start off whoever gave this place five stars must work or know the people who work here. they have shootings and gang fighs here. they have had change management 4 different times. The apartments are nice inside and very affordable. With that being said it is very ghetto residents and trash build up outside the garbage compactor. you have been warned. read more

This community is really beautiful and now there is a new manager and staff that are working really well to make it a great community to live at. They have really large kitchens with lots of cabinet and counter space, granite counters, stainless steel appliances and really large bedrooms and baths. Before you make up your mind, take another look at Shorehaven, you will be glad you did! read more

I agree with you Amy. I have mold also through out my hold apartment and the rental office have not done anything about it or came out to look inside my apartment to see where it's coming from. You have kids playing in the breezeway,writing on the walls,neighbors leaving trash in front of their door and when you tell the office all they could say is we will send out a notice. Roaches inside and outside the apartments.The so called security only walk around in the evening and never at night.When you do call them you get a voicemail and they do not call you back.They have change management personnel 4 times and maintenance 3 times. All I could say is think twice before you move here. read more

I don't live or rent from Shorehaven, but my experience with the leasing office left a sour taste in my mouth. The woman that was working when I went in for my appointment was lazy and unprofessional. She told me she was new to the company, but for someone who is supposed to be convincing people to lease, she was not doing her job. The moment that my boyfriend, brother, and I walked into the leasing office she was trying to push us out the door. There was no warm welcome. I told her that we were there for our 1:30 appointment and she said she was planning on closing the doors soon. I then told her that she should have called us and cancelled our appointment and she gave us the excuse that she was the only one working in the office and that she was much too busy to call us. She kept coming up with reasons for us not to look at the apartments. She told us that she didn't have any available three bedroom apartments for us to look at and I told her any would do since we were just looking to get an idea of where to move in mid-July. She finally sat us down and started taking down general tenant information and then proceeded to tell us that the apartments are income based, which with the three of our incomes combined were too much. So as we were leaving another lady was in the lobby and the misdemeanor of the woman completely changed. We felt very discriminated because of our age. We are all mid-twenties with solid jobs. We visited another apartment complex afterwards and they blew Shorehaven out of the water just with their customer service. read more

Looks like a nice apartment...DON'T BE FOOLED! 1 word, GHETTO.i would give this place -0 stars. People like to leave their trash and pots in the hallways.im embarrassed to even invite family and friends over.its a shame people don't respect the place they call home. I can't count how many fights there have been right outside of my door..deffinently can't forget someone waking me up with fireworks outside at 3am on a random weekday...helllooo!!! People do have jobs in the morning.. Never see security at night..Guys selling drugs outside all hours of the night flashing their guns and money. How do I know this? The windows are so cheap u can hear every little thing outside. The whole place is cheaply built. I asked maintenance to fix a sink issue I had and they never fixed the issue. But had the nerve to send an email stating the sink was now fixed. Management is also horrible. I can't wait till my lease is up I don't feel safe here at all..... If u like poor management and ghetto neighbors then go ahead sign the lease.BUT U WERE WARNED read more