One of the best retail experiences I've had in Wilmington. Everyone is so nice and helpful. They…read moreact like they actually love their job. I thought I was in Trader Joe's for a minute! lol!

always great service and knowledge. Great selection of bikes and accessories. Wish it was open on…read moreSundays though.

Best bike shop in Wilmington area!! Nicest guys and they have the best brands & are so…read moreknowledgeable about everything cycling! So stoked to ride my new bike!! Thank you! 10/10!

I bought a mountain bike at Blue Clay. When I wanted to trade it back in for something that fit my…read moreneeds better, they took the time to understand what I was looking for and set me up with the perfect bike. They also gave me a more than fair trade in value on my other bike. If you are looking for a shop that will spend the time to make sure you get what you need, not to mention give you good prices, this is the shop for you.

A very rude experience on multiple levels and false information provided that a specific component…read morewould cost over $400.00 dollars to upgrade my bike. Went across town to Two Wheeler Dealer and they informed me the part was less than $30.00 plus about $15.00 labor. Also after asking about the less the cordial attitude I was told "It's not like you are in here to buy a Tarmac". In other words - you are not here to spend enough money for me to be courteous. This is an incredible lack of decency let alone customer service.

Amazing service on a Sunday. I was repairing a flat on my back wheel and noticed that the bearings…read moreneeded to be repacked but did not have the tool to take off the sprocket. I brought it in and got great and fast service and great advice. This will be my bike shop for now on!

I agree with another reviewer in that Steve Rice is unprofessional. I brought my bike in for a…read morewarranty repair. He is not knowledgeable and very rude. When he realized I did not purchase my ebike through his store, he refused to do the repair. We drove further, to another bike store, for the repair. The difference in stores professionalism, knowledge and mechanic skills was night and day. I have been riding bikes all my life, including 1,000-mile road bike treks. In all my years of riding, purchasing bikes and accessories, having my bikes repaired and tuned, I have never had an unpleasant experience at any bike store. Steve Rice's Carolina ebike store was an unpleasant experience that I certainly don't want to repeat. Do yourself a favor, enjoy the professionalism, knowledge and friendliness of any other bike store and stay away from Carolina ebikes.

Do NOT trust Steve or Carolina E Bikes with your electric bikes - he is inept, unprofessional, and…read moreis not fit to run a business. My husband took his Super 73 in for a brake issue. Steve took it upon himself to take a corrupted battery from a different Super 73 and plug it into ours which immediately corrupted our bike. (My husband knew this bike was at the shop and specifically asked him to NOT do this). Steve then doesn't even have the common decency to call my husband; he had to call Steve. During this call, Steve finally fessed up to what he did and took responsibility, saying he would either fix the bike or give my husband a check to buy a new bike. He said he would give updates as he figured out how to fix the new issue. Did he give updates to us? No, he did not. It was on us to follow up with Steve who then started jerking us around and had the gall to get mad at my husband for wanting his bike fixed and back after it being in Steve's possession for 2 months. Steve started to text with vague updates but not answer calls from us. If we called the shop, he always seemed to be gone. We then called from my phone and Steve answered right away - that provided the confirmation of his avoiding my husband. Steve tried to come up with shortcut ways to fix the bike, including sending the battery and charger to someone in CA against my husband's wishes. It was either buy and install a new battery from Super 73 or write him a check to replace the bike. Steve continued to become angry, talk over us, and tell us how much money he was out because of this - a problem that was CREATED BY STEVE. Again, my husband called for an update 2 weeks later after hearing nothing from Steve or anyone at Carolina Electric Bikes. Steve says he is going to get a battery off eBay for the bike. My husband says, no, it's either from Super 73 or you will pay me to replace my bike. Steve got irate, called my husband a motherf***er (among other explicative names) and starts yelling at him for wanting to get his bike fixed or replaced. We said fine, if you are going to yell at us, call us names for something YOU did, we will take you to court. My husband gave him an ultimatum - either fully fix the bike or purchase a new one to replace it. Eventually my husband got his bike back but it was not fixed. We ended up at Blue Clay Bikes in Castle Hayne. We explained the situation and they said they would do their best to fix the issue. They were very knowledgeable and professional - a welcome change from Carolina Electric Bikes and Steve. Within 24 hours, they had my husband's bike working, tested it, and called for pick up. Blue Clay did this for less than $200. Again, this reiterates that Steve has no business trying to "fix" Super 73 bikes or electric bikes in general. Please, do yourself a favor, and learn from our experience. If you want to purchase a bike or have an issue; go to the knowledgeable professionals at Blue Clay Bikes.

Pros: Convenient location near boardwalk…read moreProvide maps and directions for bike trails Includes basket on your bike Provide helmets Rents beach and biking equipment They deliver! Cons: I wish they stayed open passed 5 PM on Sunday but I completely understand. Everyone needs rest and family time. No electric bikes. The manager or owner Brian was very polite and helpful. He had us take a route though neighborhoods to a greenway which was super scenic and easy for new bikers. We even saw the alligator on the banks of the lake.

I've used this company for the past six years to rent two umbrellas and four chairs for a week. I…read morewas happy with the service most years. This year I paid nearly $300, but they failed to deliver them on 3 out of 5 days. I had to call and track down the owners each morning just to get the equipment I'd already paid for. I'll be using another company next year. Do not recommend.

Great place to have bicycles serviced year round. Get bicycles up to speed anytime. Island bicycles…read morewill set you up with your needs.

Tier 2 service, covered so much that was worn on our GT bicycle. Thanks to the team for getting me…read moreback on the road!

Had a great time kayaking at Wrightsville SUP- the launch location was perfect for cruising through…read morechannels, checking out the houses along the water and just enjoying time on the water. We had awesome customer service and the booking process was really seamless. We will definitely be back!

Family visiting and wanted to go stand up paddle boarding and we found this place on the way off…read morethe island while we were grabbing dinner and glad that we were able to go on a Friday show up with no reservation and rent the SUPs for two hours along the waterway You get a brief introduction on how to hold a paddle and maneuver your way on the stand up paddle boards and I did get the local shop cell phone number just in case we got stuck but they did advise us to stayy off of the grass since there are oyster beds over there and you can cut your feet from the sharp shells but overall a good time and will definitely be back when I'm in the area. They are also able to hold your keys just in case you do flip off and lose your items from the bungee cords on your board.

The sales they have are pretty great. This time of year they have 50% off clearance which is great…read more the employees were so nice.. they asked if we needed anything and helped me find the clearance sections.. we checked out with Keith.. he was very good looking making sure sizes were right and book bags were good

Bryce and David were the most helpful!!stopped impulsively to find travel essentials and they…read morehelped us throughout the store. Love this place.

Lots of products available here from old sporting to exercise equipment, including treadmills etc…read more I was pleased by the number of discs there for disc golf... but even more importantly... I was so happy about the abundance of tennis balls. There were so many tennis balls! Perfect for anyone needing some for a game of tennis or so.... But EVEN BETTER FOR DOGS!!!! :) My son (dog) was so happy when I left Play It Again Sports with 6 new tennis balls for only $2.16. I will literally never ever ever buy him new balls again from any store, especially a pet store. I liked the service because no one talked to me until I went to check out. That was totally the vibe that I wanted as well as all of the other patrons of the store. And when I left everyone thanked me and said goodbye. Haha. Good times. Good place.

I had not been to PIAS in a long time. I came in to sell a sit down elliptical that retails at…read more$230. It was never used. The men working there seemed very seasoned at their jobs multitasking in every way. It was pretty busy and I was impressed with the size of the place and how many products they have. I was offered 30% of what they said they would sell it for which I really was not happy with. Thankfully my sad face made the manager add on another $10.00.