Ed and his crew were awesome to work with. They helped me sell my old bike on consignment and then…read morespent the time to help me find the perfect replacement. You can tell they genuinely care about getting you on the right bike, not just making a sale. Everyone I dealt with was friendly, knowledgeable, and easy to talk to. They went out of their way to make sure I ended up with a bike that fit both my riding style and budget. Great service, great people, and a great overall experience. I'd highly recommend them to anyone looking for a bike shop they can trust. ‍

listed a bike for sale on facebook without telling us it was a bike shop. added an extra tax. not…read morevery organized.

Jackson helped out to get my son and daughter there bikes !! We added some brakes to them so we had…read moreto order the parts. Jackson followed up and texted to keep us in the loop and was extremely helpful with the whole process. Definitely we will be back in the future. Great place ! Thanks again. Tony G.

A very rude experience on multiple levels and false information provided that a specific component…read morewould cost over $400.00 dollars to upgrade my bike. Went across town to Two Wheeler Dealer and they informed me the part was less than $30.00 plus about $15.00 labor. Also after asking about the less the cordial attitude I was told "It's not like you are in here to buy a Tarmac". In other words - you are not here to spend enough money for me to be courteous. This is an incredible lack of decency let alone customer service.

Today I rented a nice E bike for four hours. It came with a comfortable helmet, lock and a bag on…read morea back rack to store water, etc. The service and bike were both great. Steve was great he advised me how to use all features and helped with my route. With power assist it moves well even against a strong headwind. Great way to tour the area. Having an e bike made it possible to go to the beach and Airlie gardens. Most highly recommend.

I agree with another reviewer in that Steve Rice is unprofessional. I brought my bike in for a…read morewarranty repair. He is not knowledgeable and very rude. When he realized I did not purchase my ebike through his store, he refused to do the repair. We drove further, to another bike store, for the repair. The difference in stores professionalism, knowledge and mechanic skills was night and day. I have been riding bikes all my life, including 1,000-mile road bike treks. In all my years of riding, purchasing bikes and accessories, having my bikes repaired and tuned, I have never had an unpleasant experience at any bike store. Steve Rice's Carolina ebike store was an unpleasant experience that I certainly don't want to repeat. Do yourself a favor, enjoy the professionalism, knowledge and friendliness of any other bike store and stay away from Carolina ebikes.

Years later and we're still using PIR!! It's saves us from hauling chairs and setting up umbrellas…read more It's up and ready when we get there and take em away when we're done. They drive down the beach from time to time if you need help or want something extra. Or you can call and they're there within 10minutes or less. I highly recommend using them for your beach vacation whether it's for a day or longer. They're always nice and accommodating. Thank you for making our family vacations that much easier!

I've used this company for the past six years to rent two umbrellas and four chairs for a week. I…read morewas happy with the service most years. This year I paid nearly $300, but they failed to deliver them on 3 out of 5 days. I had to call and track down the owners each morning just to get the equipment I'd already paid for. I'll be using another company next year. Do not recommend.

These people are great to do business with. I brought in a flat tire off of my old Bridgestone XO-2…read moreand someone dropped what they were doing, diagnosed the cause of the tube puncture, and made the repair all at a very reasonable price. While waiting, I was intrigued with the inventory of bikes in the showroom. Someone explained the pros and cons of different models without pressuring me in any way. I went home, did my research, and came to the same recommendation that they had made for me. The next day I purchased a new Trek Verve 2 and after about 10 miles and a few adjustments, I absolutely love it.

Great place to have bicycles serviced year round. Get bicycles up to speed anytime. Island bicycles…read morewill set you up with your needs.

We love this place! My 4 year old daughter and I have attended a couple "adventure mama" play dates…read moreand always have the best time. The employees are friendly and helpful. Parking can be tight if it's crowded but there's an overfill lot and I believe they may give you a parking pass. There's a small beach and lots of standup paddleboards and kayaks to choose from. The equipment is in good shape and life jackets are available if you don't have your own for the littles. We can't wait to come back soon!

Stronger everyday! One week is not enough to rent a SUP…read moreBOARD. Every day I took it out on the water was improvement: physicallay with improved balance, mentally with improved clarity and relaxing while enjoying the beauty of WB from the water. Great team. Thank you Lilly for the suggestion of attaching leash to belt.

The sales they have are pretty great. This time of year they have 50% off clearance which is great…read more the employees were so nice.. they asked if we needed anything and helped me find the clearance sections.. we checked out with Keith.. he was very good looking making sure sizes were right and book bags were good

Bryce and David were the most helpful!!stopped impulsively to find travel essentials and they…read morehelped us throughout the store. Love this place.