Worst SDM store I ever visited. They don't welcome your business if you shop with coupons. One cashier was extremely rude, and tried to confiscate my printed coupons, saying they were photocopies (Just because it's printed black/white, doesn't mean its photocopy). He has no rights to take away my property. I asked him to return them to me, and he called the store manager. After manager intervention, I got the coupons back.
So the story happened yesterday evening at 6PM, I walked into the store buying $50 worth of stuff (mostly baby items), I then used the VIB coupons which I printed off from Smartcanucks links. http://forum.smartcanucks.ca/398707-vib-bonus-point-printable-coupons-canada/ For these coupons, you get 3000 pt for buying each bag of baby diaper or 2000pt for baby wipes, etc. The female cashier just gossiped to the male cashier (who looks like more senior ranking one), saying these looks like photocopies because they're printed on greyscale. The male cashier didn't say anything, he just read each of the coupons, and then accepted them by entering into the system. So the first trip was fine.
I went dining at nearby place. And then came back to the store around 9pm. I lined up to buy another $30 worth of items (again mostly baby stuff). That same male cashier came by, saw me buying more thing with coupons. He suddenly got really MAD! Yelling out "why you come back again, I already let you used the coupon once. They're photocopies. I don't know where you got these coupons from. blah blah blah...." I told him they're not photocopies, they're printouts from SDM website. He then just took the coupons from my hand, and put them in the drawer. I never got treated like this before at any store, and my mind went blank. A moment later, I told him to return the coupons if you're not accepting them. He still insisted they're photocopies, and then he called the manager. After I showed the manager on my phone where I printed the coupons from, he let me use only one more coupon. I said fine. So I bought one more item, and told him to return the rest. I told him I'll use them at other store. He felt reluctant, but finally returned the coupons to me. But still mumbled "don't you have plenty of them". What a JERK! read more