My brother and mom came over here yesterday and made an appointment to get my mom a haircut. They went to several salons on the street and they were turned down, being told that no one cuts women's hair.
Wait, what???
Anyway, the appointment was for 1230 today. Due to family miscommunications, we arrived late, which seemed to really annoy the stylists since they made a point of mentioning it. Seems weird, since they were literally sitting around doing nothing at that time. Yet when we informed them about the appointment, they had no clue what we were talking about, even after we gave them her name. My mom has extremely short hair and it would not have taken more than 30 minutes to cut. Not one person offered to help us out in any way.
This is HORRIBLE customer service and it makes me very angry that myself and my parents were treated like this! As a 'customer', the women who work here came across as very snobbish and selfish.
Fortunately we were able to get an appointment with another place, but for these stylists to not even try to help us is absolutely outrageous. I guess we weren't important enough to be considered customers, unlike the stream of people who came in after we left. Even if this was the only salon in town, I would travel miles out of my way to avoid this place. Because of these people, they made what was supposed to be a pleasant trip rather toxic. read more