I brought in a one-of-one original artwork on paper, purchased for nearly $2,000, to discuss custom…read moreframing. This was a unique piece, not a print or anything replaceable. While I was there, the artwork was handled in a way that felt rushed and careless -- materials were placed directly onto the surface, and frame corners were pressed up against it without protection. Shortly after, I noticed that one corner of the artwork was creased. The piece is thin paper/card stock, and a crease like this is permanent. I had not authorized any framing work and had not paid anything. I immediately removed the artwork to prevent further handling. When I followed up with the owner the next day, I was told that the damage must have already been present when I brought the piece in. I do not agree with that statement. I have clear photos showing the condition of the artwork before the visit and after, and the crease was not present beforehand. Instead of discussing how the damage occurred or how to resolve it, the conversation repeatedly shifted to how long the shop has been in business and how many awards it has received. That did not address the condition of my artwork or the concern I raised. The interaction felt dismissive and confrontational rather than professional. I'm sharing this experience so others bringing in high-value, original artwork can make an informed decision. I chose not to move forward with this shop.

Tremendous job repairing my nutcracker; went over and above for a very reasonable price. Can't say…read moreenough, recommend heartily !

I wandered around the store for 15 minutes looking for the items I wanted to purchase. I couldn't…read morefind one person to help me, but I did run into someone else also looking for someone to help. I did notice two people sitting in an office in the back though. I don't like shopping at Hobby Lobby, but will take my business there for now on, even though I'm a Michael's member.

I prefer coming to this store over hobby lobby BUT I am very quickly changing my mind. I went in to…read morehave something custom framed and without measuring or asking what I even wanted (I didn't even have a chance to pick a type of frame) she out right said it would be over $200!!! WHAT!!! And that's apparently a sale price, that's crazy. I decided to go to Hobby Lobby and I am paying less than $100 they took the time to actually ask what I wanted and gave me a solid price after I picked what I wanted. I will never go to Michaels again for custom anything.

Ridiculous customer service. I bought candle wax, because there was a 40% off sale. I checked out…read moreand it wasn't taken off, I asked the manager and all he told us was that he would take down the sign.

The framing department is amazing. I've used them several times. They took a difficult situation…read morewhere I wanted 3 frames around a picture. They normally only will do 2 so I ordered the third and outside frame seperately. They always work hard to please the customer and do excellent work. I have not been as pleased with Foxley's on College recently. Great value for the money as well.

My original visit went fine. I selected two oil paintings from a local artist that I have…read morepreviously purchased at another gallery. I asked them to ship them to my home out of state as I was visiting family and did not want to try to take them on the return flight. At the galley I have previously used it was never a problem. They indicated they would package and ship them and contact me with the tracking information. 4 days later I had not received the tracking information so I reached out by email having originally confirmed they carried the local artist by email. I waited 4 days and got no reply. I then called and was told the paintings were transferred to the warehouse for shipping and they would need to contact the warehouse and call me back. 10 days since the purchase and still no tracking information. I emailed them to cancel the transaction and and disputed the credit card charge.

Lost a 120 year old family heirloom portrait brought in for framing. Very irresponsible and…read moreunprofessional. Would never trust this business given how they handled my family's treasured memory.

Had a signed The Crow artwork and they did an amazing job!!…read morehttps://youtube.com/shorts/hx7MFMWsmME?si=vuFaaAxqWJVKiOx_

From the owner: Welcome to Foxley's Gallery Ltd. We offer the largest selection of art in the Fox River Valley…read more Whether you are looking for artwork for your home, office, or business, with over 4,000 prints in stock and another 180,000 available to order, you are sure to find the right piece for your setting. Our Art and Framing Consultants are degreed Interior Designers, and are here to help you with all of your art and framing needs. Foxley's also specializes in beautiful custom framed mirrors. Whether it's for a bathroom, foyer, or above a fireplace, our designers can help you select a frame moulding that complements your decor. Mirrors can be straight cut, have a beveled edge, or antiqued. And they are custom sized for your space. Choose from a selection of over 4,000 frame mouldings!

I hired this business via Angi (formally Angie's List). They acted as the contractor in this…read moretransaction, with Refine Home Improvement as the sub contractor. Ramon Manka, the "pro" that was sent, arrived in a small passenger car, rather than a truck or van. He was accompanied by Ruby, his assistant? girlfriend? Ramon quickly realized he forgot a tool and went home to get it. Meaning that he was, for all intents and purposes, late. Once the job was underway, materials were needed, which was anticipated. I used Zelle to send money to Ramon's personal account and his professional account. Then, after about an hour, I had to go to the home improvement store myself because Ramon thought he didn't have enough money, and he didn't have room to transport the materials, since, again no truck or van. I paid out of pocket and Ramon never returned the money I had transferred to him. At midnight, the job wasn't finished. The next day, Ramon sent an invoice for his extra time. I ignored the invoice, at the advice of Angi, which again, was the contractor. So Ramon picked up his stuff and left. The job was not only unfinished, but poorly done. Ramon claimed that the job was taking longer than agreed to. This was true. It was agreed to for 3.5 hours, and it had been 7. Even subtracting an hour for shopping and an hour for added difficulty, Ramon still had been working for 90 minutes over what had been agreed upon, and still wasn't finished. And Angi still added $200 to the fee to cover the additional time. All-in-all, 1 star. I would not hire again. And I am considering legal action to recover the money transferred to him, which was not used for supplies.

Ramon arrived on time, always punctual. We've used his excellent services many times…read more He provides us excellent service every time! He's very knowledgeable, handy, friendly. If you have a project that needs a solution, when no one else could previously provide a solution, Ramon can provide a solution quickly. Example, he made a great guardrail for the bed. Everyone else said it couldn't be done. Great results ! He did a variety of handyman projects we were pleased with ! You are in good hands with Ramon ! Nancy D. Colorado

Short story: They handled a water damage job for my mother-in-law. Got a 4 because they screwed it…read moreup twice, took over a year to fix their own mistake, but ultimately fixed their mistakes. Want more context? Long story below: vvv Long story: My mother-in-law had water damage in early 2025 and Paul Davis got involved in February 2025 for restoration in the master bathroom. In the first attempt at fixing the problem, the third party tile person they hired told the project manager that all the water proofing needed to be replaced as well. The project manager denied this and tile was laid. The leak continued to happen. Paul Davis came back out with the same project manager. That project manager did not bring the same tile person back, brought a different third party tile person in. During this time, my father-in-law passed away over the weekend and the tile guy was supposed to come on Monday to demo the shower. My mother-in-law sent a text to the project manager asking her to postpone the tile guy coming in given the nature of everything that happened. The project manager never responded and the tile guy showed up Monday anyway. My mother-in-law kept waiting and waiting for updates on the shower and why it wasn't getting done. The project manager kept saying the tile company was being difficult and they were struggling to get the tile in - fine, it happens but it would be week to a month before my MIL would reach out for an update. Finally some tile came in and the floor was laid but the wall tile was not in. I got involved by speaking with the case manager (who handles the back end with insurance) who assured me the manager of the office was now involved and my MIL would be getting weekly updates even if the update is "time still on back order". These weekly updates did NOT happen. Finally the wall tile came in. She had plans for later that day and told the project manager so the tile guy would be there in the morning - the tile guy did not show up until the afternoon even though my MIL was told he was going to be early and was not. FINALLY - it's been almost a FULL YEAR since the very first fix - the shower was done. My MIL took a shower and the slope was wrong so the water would flow OUT OF THE SHOWER ONTO THE BATHROOM FLOOR. There is 0 - ZERO - reasons a company should be taking this long to fix their OWN mistakes. Not to mention the sheer unprofessionalism. Now round three with Paul Davis. I went to corporate. My MIL got a call from the same project manager who came to her house, looked at the issue and told here there wasn't a slope problem and was going to close out the project. For the record, I could visibly see the tile was sloped the wrong way. I went to corporate again and got a call back from the office manager. He said he was aware of some "communication issues" but not the full extent of the problem. THIS is where Paul Davis redeemed themselves - a new project manager was assigned who was WONDERFUL. She was very hands on and made sure to keep in conversation with my MIL. The shower needed to be ripped out and redone, but they redid the WHOLE shower. There was rot the first project manager didn't bother with. So the shower was brought down to the studs, new tile was purchased and my MIL now has a beautiful new shower. Paul Davis is getting a four out of five because of the amount of EFFORT on our part it took for them to fix their own mistake. HOWEVER, they ultimately fixed their mistake and went above and beyond to fix the issue. I can't give a five, but they finished product and effort they did once the office manager was involved is definitely worth the four stars.

I had a dishwasher leak that went all over the kitchen under the snap and lock floors and also down…read moreinto the basement. I had black mold growing in the basement and also in the kitchen. Devin, Sebastian, Austin and Anthony from the mitigation team did a fabulous job of getting everything tore out, the water cleaned up and lastly hit it with the mold spray, and set the Dehu, air scrubber and fans. They worked efficently (and together) communicating with us and each other. They worked very hard to get everything done quickly. There Mitigation PM Kelly was very good and quickly got everything over to USAA for a quick approval. I was waiting on Restoration to get to the house and start the process of getting an estimate together and sending the estimate to USAA and putting the Kitchen back in order so that I could feed my disbled Step-son. When I had not heard anything, Kelly got me over to the PM Anthony from Restoration. the information that I received was that Anthony did not want to do my job putting me off another 2 days of getting an estimate over to USAA. I was reassigned to Delialiah and Russell and he is coming over on Thursday. I am not please at all with Anthony's behavior. This is nothing new, this is how he acted at Servicemaster. However, Cody is a dream, and anyone would be lucky to have him come to there home and help them. Paul Davis would be wise to understand that USAA probably in the end will pay around 32,000 for this claim, and to be shoved around by an arrogant, paronoid, and over all mean spitited human being is crazy when I am paying you a nice pay day for 1 claim.