I loved my experience! In town from California visiting relatives and it was such a nice…read moreexperience! I especially loved the face massage (acupressure and sculptural lifting) so unique and so relaxing! I had no idea how much tension I was holding in my jaw! I will definitely do the Nova Ultimate with Tina again next time I'm in town!

We booked our Head spa appointments for six ladies, including our youngest of 12 years old. And…read moreeveryone was treated with such professionalism and made to feel comfortable. The Head spa experience itself was extremely relaxing and great for a fresh head of hair and mental decompression. We will totally be booking here again as the experience was great from start to finish. From the cleanliness of the robes, experience, and the added bonus of snacks while getting the blow dry. A well-thought-out place with wonderful individuals.

I've been having services at Simply Serene ever since it opened. Awesome people, especially…read moreCrystal, the owner.

Everything about Simply Serene is top-notch. Crystal, the owner, is an expert stylist and maintains…read morea warm and friendly environment. As a client for many years, I highly recommend them.

Used them last weekend so far I'm very impressed with the booking Classic runs a great place. I…read morewent with my best friend on a girls weekend . I had Sarah for a facial and my bestie had Robert for a massage. Sarah and Robert were magic!! Their attention to detail with our services was amazing. It made for a much needed relaxing weekend. We will be back !!

If you're planning to have a spa day with your friend on a busy holiday weekend call weeks ahead…read more Although our facial and wraps were okay we were unable to get our massages done to timing issues. The whole experience felt rushed and a therapist nor the client should have to feel a job was incomplete. Edited: I understand someone was sick and couldn't complete help complete the massage. Parking was vague and we were never provided a code for the door prior to visit like we were told. Edited: Not a massage therapist critiquing this review. A client of one at home. My opinion is my opinion...never judge someone else's experience find out for yourself. As to the owner thank you for attempting to make our trip the most it could be.

We are in town for a weekend away, and the hubby surprised me and made us a reservation for lunch…read more I had never heard of this place, so wasn't sure what to expect. We were greeted by a lovely hostess who seated us early, and our server was a nice gentleman who was incredibly knowledgeable and helpful. We started with the green goddess juice, which was refreshing (but a little too sweet for us normally. But we drank it!) We opted for the burrata appetizer and it absolutely mind-blowing and delicious. The quality of the ingredients is superior and the flavors just worked. I ordered the Hometown Fred Burger, and I loved it so much. The meat was thick and juicy, and it had bacon and PEACHES on it! Sounds crazy- but it was one of the best things I've had. The side winder fries sounded weird on the menu- but trust me- get them. Loved them. Hubby ordered the hot honey chicken sandwich, and he said it was excellent. He went with the sweet potato waffle fries, and they were also yummy. Overall- great value for this meal. The ingredients and flavors are upscale and such high quality. Honestly I felt like the prices were competitive based on the quality. I saw several menu items I'd love to try when we come back.

This was a mother/daughter girls trip. We made reservations to Hill Country Herb Garden restaurant…read morefor Sunday which happened to be Father's Day. We were seated immediately, the ambiance was nice, the gardens we walked thru outside were gorgeous. Our first waiter was aloof, he spilled water all over the table, cleaned it up...accidents happen no biggie but he seemed annoyed with us, when he was the one who spilled onto the table and into my friend's lap. Fortunately, most landed on the table. We had scheduled on line and the limit it showed was 8 on the first screen and then we were given a noted area where it asked how many people, we confirmed 9 people, we paid $180 for this reservation. It did charge for 8 (missed that in the email). When we arrived we asked the hostess ( young dark haired girl not friendly) she answered with an attitude and let us know we had booked for eight and NO they would not accommodate. Part of our group was seated. The rest of the group came in and saw that the two ladies on the end were so crowded at the narrow table it was going to make eating difficult. So I went to ask for a manager. The manager (Chris maybe, bearded guy). He was immediately, defensive and attitude-y. I asked him if it was possible for us to get another table moved over. "NO, the girl already told you. Not possible, we are booked ". Mind you I'm looking around and there are two tables in our room with people, us and another one AND Three empty tables. Each room had more empty tables than they did people. He tells me they are ALL booked. I'm like there is nothing. NOPE. I tell him there is no need to speak with that attitude and rudeness and then I go sit down because I'm not trying to ruin our trip. So a new waiter came, some ordered the lavender mimosas, peach Bellini, Bloody Mary, hot tea & champagne. The lavender mimosa got mixed reviews, very sweet. Bloody Mary and green tea were exceptionally good. We asked whether there was a sugar free coffee option, waiter didn't ever come back. We ordered chicken and waffles, salmon eggs Benedict, regular eggs Benedict and tuna ahi salad & a cinnamon roll. Chicken and waffles was cinnamon forwards but not really a Belgian waffle and the waffle was not hot, you got two chicken strips (the crust was flavorful but the chicken was a bit dry). Two of us paid extra for hot honey, it WASN'T hot or even flavorful! Both Eggs Benedict were cooked right but just warm. Tasted good but the classic breakfast fries could have been cooked longer. The tuna ahi salad was very good although the tuna was a small serving. Asked another waiter About the sugarfree coffee, he suggested and then came back with raspberry latte, tried it but it was weird...No one ever asked if it was okay, no one asked about the lavender mimosa even though we ordered another champagne and pushed it aside . The cinnamon roll was delicious but more of a bread pudding. Overall it was not a great experience. The customer service was lacking. I realize we showed up with an extra person( from the managers viewpoint) but they could have accommodated even if they said we'll try but if all the booked clientele show up then we will have to come get the table. Also after spilling the water on the table and some into a customers lap, the manager should have comped her champagne or something as an apology for the ruckus. Two tables in our section were empty the entire time we were there. There were multiple empty tables throughout the restaurant the entire time we were there. I can't recommend this place, very rude management and not at all accommodating, lacking customer service & the food was not up to par

No longer a B&B and hasn't been for years now (a pity as we used to stay there all the time).read more

Stayed at many places in Fredericksburg for $210 a night. Palo Alto Creek Farm delivers a unique…read moreexperience blending modern day and 1800's charm. Think about an olden house with modern amenities like fridge, hot tub, TV, microwave, and electric fireplace. Thankfully, I didn't even have to churn my own butter. Just a few miles off the strip we arrived at the barn. One of four options when staying at the farm. Makes no sense to even beat around the bush, the goats, nearby donkeys, and the deer....WE LOVE THIS PLACE! Provided breakfast food from Lupe included casserole style muffins with sausage, eggs, cheese, and hash browns. Next days breakfast was similar with ham, eggs, and cheese muffins. Both served with sour cream, Serrano based red salsa, and fresh fruit from the local HEB. Nothing like strawberries and cantaloupe with a pinch of table salt. Again, old school meets modern. I knew the salsa wasn't made by a German! Finally, we escape from our own personal ranch to get away from our extremely needy cats and child. What do you get as temporary residents of said property? Old Mouser Cats! The herd was 60% I'm not even gonna let me touch followed by a few tidbits of love and screaming into the door you just entered to settle down. PET ME NOW!!! Sweet creatures. Made this weekend perfect! Note the Yelp pics of the diverse movie selections for your viewing pleasure. Young Guns was still in the DVD player followed by the wife's selections of murder mystery...murder mystery...followed by the local forecast. Hot tub was used by the wife; I had to abstain due to a recent surgery. Next time we visit the barn we will be in full force!

Holy cow. Hands down one of the best massages I've ever received. They were extremely attentive,…read moremade me feel very comfortable, and super nice. Will 100% be back.

If I haven't reviewed before, I can't believe it. We've been coming here for a couple of years now…read more My hubby and I get couples massages. I get Max and he's AMAZING. My hubby has had all three of the women, and they're all AMAZING he says as well. We won't go anywhere else here. Spoiled us for getting massage when we're on vacations out of town but I'm not mad about it, lol. Can't recommend them enough. Very nice people too.

Not a fan of non critical reviews. Good massage. You need to know the noise level. No critique…read morethere but loudest massage place I have EVER been to and I've been to a heck of a lot of massage places. Hoping to find a closer one. But I'm NOT paying to here strange men talk during my massage (that's another industry altogether) OR to hear walking and clomping through my whole massage above me. Who rents out a massage place below a store? No one that I have ever known......just saying. Y'all must not care if your massage is truly peaceful and relaxing.

I had a very relaxing facial with Lori. Lori has a very healing touch. She added a wonderful…read morearm/hand massage while the vitamin C mask was working on my face. I enjoyed my facial and interaction with Lori. She's a professional and kind person.

I have been a Woodhouse customer, but after my recent experience trying to book services, I…read moreultimately gave up and went elsewhere. I called the Rim location to book the Head-to-Toe Relaxation with Nails package for two people--$345 per person, or nearly $700 in services. After I explained what I wanted to book, the person answering the phone told me she needed to put me on hold to "help a customer." I waited for some time and eventually hung up. I understand needing to assist someone at the front desk, but I was also a customer. She could have simply taken my name and number and offered to call me back once she had time to coordinate the appointments. I then called the Basse location. The gentleman who answered spoke so quietly and mumbled so much that I couldn't understand him. I told him I couldn't hear him, and he switched phones, but it was no better. When I told him again that I was having difficulty hearing him, his response was essentially that it was just the phone. I finally gave up and hung up. What surprised me even more was that neither location attempted to call me back. Most businesses have some form of caller ID, and if a prospective customer disconnected while trying to book nearly $700 in services, I would expect someone to at least make an effort to return the call. I subsequently sent a detailed email about my experience to Woodhouse and also contacted its corporate parent. I never received a response from either one. One poor interaction can happen anywhere. But two locations, no follow-up from either location, and then no response to a written complaint suggests a broader customer-service problem. Woodhouse offers a luxury spa experience at luxury prices. The customer service should reflect that from the first phone call. Unfortunately, in this case it did not.

I had massage here today and, overall, my experience was just okay. The atmosphere was nice and…read morerelaxing, and the technician was polite and professional. However, the massage itself felt very standard and followed a typical routine rather than feeling personalized to what my body actually needed. For the price, I expected a more attentive and intuitive experience where the therapist would assess areas of tension and adjust the treatment accordingly. Unfortunately, I didn't feel like my specific needs were fully addressed, which left me feeling disappointed given the cost

If you are looking for a wonderful, relaxing experience, this is your place. I have been here…read moreseveral times and have had an amazing experience each time. The ambiance and natural fragrances all aid in melting your stress away. I had a 90 minute massage with Natalie and she was very thorough and very professional. I highly recommend!!!

I can not say enough about what an amazing experience I've had. From the minute I walked in I was…read moregreeted by the owner Renee. While I extended my hand, she instead met me with a warm welcoming hug that was so kind and inviting...and I'm the furthest thing from a "hugger". The spa is absolutely beautiful and spotless. The experience of the actual services was out of this world. I've had several spa days in my life, but this is heads and shoulders above all. I received a custom facial from Renee that made this very tired mommy look and feel like a "million bucks". My raindrop massage by Natalie was hands down (no pun intended) the best and most focused one I've ever had. While it sometimes feels like other spas and their therapists are just going through the motions, this was completely tailored to me. I will absolutely be returning as soon as possible! For any spouses or children looking for the perfect gift for mommy...you've found your place!

Did the couples Hill Country massage package, absolutely the best massage we have had! Highly…read morerecommended!

This business is EXTREMELY unprofessional and unorganized. I had a couples massage/facial scheduled…read moreon 3/14. I was contacted an hour before the scheduled appointment and was told all of the therapists were out with a stomach bug. They asked if I could reschedule for the next morning. Unfortunately, we had to head back early in the morning to get to Dallas. The lady stated she would see if I was charged and issue me a full refund. I have called every day for two weeks since then and left voicemail messages with no response. $350 is a lot of money. All I want is my refund. I understand that things happen but the fact that I can never get ahold of someone during working ours and the fact that I STILL have not received a refund is scary. RUN from this place.