No refunds, well posted and disclosed, just not a very good practice in this day and age…read more They do have hard to find parts for your car, just do your best to be sure of fitment and that it works first. Cost more in additional labor on many parts to have work redone if the used part was not good......

First time that I have dealt with this fine establishment. I'm restoring a 1983 Trans Am and…read moreneeded a part which is next to impossible to find. sure enough they had it, and at a GREAT price. I spoke to Lynette and she was awesome. friendly, knowledgeable and ready to go not only the extra mile but extra 100 miles to help out a customer. I was in the auto parts business for 45 years and this is what I would consider a "Class Act". Not sure what I'll need right now, but you better believe that I'm going to call American Camaro and Firebird with my future needs. Great job, Thanks so much Lynette.

These guys are great people. They replaced what I needed after I got into an accident. I would…read morehighly recommend this place to anyone who wants quality work done. Thank you guys for a job well done.

tmThey have gone above and beyond to help and do impeccable work every time I've needed help with…read moremy autos and trucks.

We love our vehicle we got from here and we recently brought it in for an oil change it did take…read moreabout an hour like they said it would. They actually send you a video link to your email of the whole inspection under your hood which is pretty cool! They have a nice drink machine and we sat inside and chilled till it was done! Thanks so much!

Beware of the service department. They will take parts from your car and put it on one of their…read morecars for sale and put the old one on your new car! watch your oil changes also, they will put the wrong kind of oil that your car uses. you will find new scratches or dents. You need to check everything when you pick up your car, trunk, compartments, and the engine. All of these things has happened to to us over the many years of using them. I cannot rate them!

Very competitive pricing. Don't get me wrong it was still very expensive for a complete A/C…read moreoverhaul, and I had them change spark plugs and rear brakes. I have been driving in a nice cool vehicle ever since.

Had an amazing experience here. The staff here is so kind and I got the vibe they were not about…read moreovercharging or insisting to fix something that couldn't be done with a little old fashioned TLC. They fixed my tire rim without charging me and that is something I haven't experienced anywhere else. I highly recommend this place!

Excellent Service along with great personal advice about what would be the best repair service to…read moresafely put your injured or sick vehicle back on the highway to live a longer life. They really do take their time to inform & educate their customers. The guarantee behind the sincerity to do the best repair & service to their customer's is something that has been trusted since they have been in business in this remote rural area in Patrick County located on Heidelbach School Road approximately less than a quarter mile from the intersection of Union Bridge Road 623 which is 3 miles north of Fairystone Park. Thanks for such service Y'all !!

I've been coming here since June last year. I love how thorough they are. They seem honest and…read moreactually care. Also their prices are very reasonable.

I read some reviews on this business and not all were complimentary. My dealings with J & I Hitch…read moreand the owner were exemplary. My vehicle had several options, so I was asked to bring it by to ensure the proper equipment was ordered. Got there early and was done in 10 minutes. The proper hitch was ordered and arrived the following day. The next business day I dropped the vehicle off and it was done that afternoon. Sometimes I think people create their own drama and their attitudes lead to problems. I had no issues with J&I and would absolutely recommend them to others.

The owner is honest and an expert in his field. He took great care of us and went above and beyond…read morewhat most companies would do. Our hitch and wiring harness were installed quickly and I highly recommend this company.

Quality service, fast turnaround time, and good Christian people! Daniel strives to make sure…read moreeveryone he talks to about their car issue knows exactly what is wrong and explains it in a way we non-mechanic people can understand.

Locally owned shop with very experienced technicians. Very friendly and always keeps the customer…read morein mind with pricing.

I have a 2006 Chrysler 300 with 312K miles on it and I've never had a better experience anywhere I…read morehave taken my car. Audra and Sam were so accommodating, familiar and knowledgable. They made sure to keep me in the loop, explain to me exactly what was going on, and walk me through their process before moving forward with anything. It was nice to know what I was getting into before committing and knowing that my car was being well taken care of. My vehicle is running strong and smooth and I am so grateful for their service. Thank you so much! I'll make sure to come here from here on out.

I've taken some time before writing this review to reflect on my experience and be as fair as…read morepossible. A few weeks ago, I reached out to Metric Motors for a quote on replacing the CV axle on my Volvo. The dealership had quoted me $2,800, and a second shop quoted $1,100. MM gave me an estimate of approximately $900. I fully understand that without seeing the vehicle, final costs can change, but that wasn't the issue here. MM told me they couldn't get my car in until the following Friday, which was later than the other shops, but to save a few hundred dollars, my wife and I rearranged our schedules and carpooled that week. We had a trip planned for the weekend, so the timing mattered. We dropped the car off right when MM opened. Later that morning, we received a call raising concerns about a possible severe oil leak. That alarmed us, especially since we had just had an oil change the week prior. We were also told that the technician didn't see any grease indicating a CV axle issue. I expected a follow-up call with more detail. When the representative called back, I asked about the oil situation. He said the leak didn't appear to be significant after all, but if I wanted to get a more complete diagnosis, I'd need to bring the car back another time. That was frustrating, especially since it contradicted the earlier statement that it might be a serious issue, and it implied another visit and additional cost. During that same call, I was told they hadn't yet driven the car. Once they finally did, the technician confirmed the car was shaking, just as I had originally described. That's when I was informed the cost of the CV axle repair would now be $1,600. I asked why the price had nearly doubled, and the representative told me the original quote had assumed aftermarket parts, while this new quote was for original parts. This wasn't disclosed at the beginning, and I wasn't given options to choose between OEM and aftermarket parts, as other shops have done. It felt misleading. When I voiced my concern, I was met with indifference and told I could just come pick up the car if I didn't like the price, no apology or acknowledgment of their communication breakdown. We needed the car that weekend, so I reluctantly agreed to move forward. When we picked up the car, my wife asked about the price increase. The same gentleman told her she "should've talked to [her] husband before coming in," which was not only dismissive but highly disrespectful. I was shocked by the condescending tone, and it only reinforced my frustration. Years ago, I had positive experiences with Metric Motors. At that time, their professionalism and work quality were excellent. However, it's been about five years since I last visited, and based on this encounter, it's clear things have changed, perhaps due to new ownership or management, as I've seen mentioned in other reviews. Unfortunately, this visit left me deeply disappointed. The lack of transparency, poor communication, and unprofessional conduct, especially toward my wife, ensured I will not return.