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Shoe Time

4.0 (2 reviews)
Closed • 10:00 am - 8:00 pm

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2 months ago

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3 years ago

Overwhelming varieties of styles to pick from.... great value .... not big on service.... selection and value great

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Shoe Carnival

Shoe Carnival

3.0(7 reviews)
8.3 mi

I was searching online for a certain shoe which they had at Shoe Carnival at this location. Their…read moredoor says they beat prices which means they price match. Unfortunately they don't price match with everyone, only a certain list of store. I ended up buying the shoes online at Journey's because it was cheaper. With that being said, this store was much better than I expected. Very clean and organized. Nice variety of shoes for everyone in the family. Prices weren't bad but in my situation, I found a better deal elsewhere. Customer service was great. The guy was nice and very helpful. I'd come back again.

Subject: Poor Customer Service Experience - Shoe Carnival Bridgeton (#0618)…read more To whom it may concern, I am writing to express my disappointment regarding the customer service I received today at the Bridgeton Shoe Carnival location (#0618). Since I was already in the area, I decided to stop in after receiving a "BOGO" promotional text earlier in the day. I had recently purchased a pair of shoes on Tuesday for my daughter, who works 12-hour NICU shifts in Dallas, and thought this would be a good opportunity to take advantage of the promotion for an additional pair. I had the shoes and receipt in my vehicle and brought both in with me. Upon entering, I received minimal acknowledgment from the two cashiers at the counter--one of whom identified herself as a manager. I explained that I wanted to utilize the BOGO promotion with my previous purchase. After reviewing my receipt, the manager stated that because my purchase was made on Tuesday and the sale "started on Thursday," I could not apply the promotion. I asked for clarification, as the explanation didn't logically connect to the policy. When I suggested simply returning the shoes and repurchasing them in the same transaction to legitimately qualify for the BOGO--a standard practice in retail--I was told this would be "like stealing." That statement was inaccurate, unprofessional, and frankly, insulting. I asked again about processing a return and repurchase, and was instead told that I could return the shoes, but would need to drive 15-20 minutes to the St. Charles location to buy them again (if available) and use the promotion there. At that point, it became clear that the associate was unwilling to provide basic customer service or a reasonable solution. Her demeanor throughout the interaction felt dismissive, as if she was more interested in posturing for the other employee than assisting a customer. There were no other customers in the store, so this was not a situation of limited time or overwhelming foot traffic. For reference, the name on my return receipt is Carleigh (last name omitted), and the processed return amount was $70.15. This experience resulted in the loss of not only this sale, but the additional purchases I intended to make today--and likely any future purchases I would have made with Shoe Carnival. I have no issue taking my business to competitors such as DSW in Brentwood, where customer service consistently meets basic expectations. I strongly encourage management and corporate to review the service standards at this location. Customers deserve respect, accurate information, and professionalism--none of which I received today. Shoe Carnival, if you cannot appreciate your customers, you will eventually have to appreciate their absence. Do better.

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Shoe Carnival
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Shoe Carnival

Shoe Carnival

3.0(4 reviews)
2.5 mi
•$$

Located in a shopping center with plenty of stores and eateries . Plentiful parking. Store hrs…read moreattached below. Staff friendly and helpful. Store clean and clear of clutter. Clearance section and sales throughout. I usually shop online and either do shipping or ship to store option. I will continue to online shop for my selection of shoes, colors and sizes . In store items are never available in my opinion. Each individual preference I guess !

I was helped by a nice lady, I think by the name Kathy or Katie? a few weeks back. I noticed she…read morehad been crying. I asked if she was ok, She said it was just allergies and continued to smile. When I went to the front, there was a man with glasses and 2 girls, they were making fun of Kathy or Katie about her body weight and that's why she's warm. They were also making unprofessional remarks about not wanting to work with her. I believe they were bullying her and that's why she had tears in her eyes. I put my grandkids shoes down and left. I will not give my money to a business that discriminates against larger people and where grown adults are belittling a very sweet and kind person. I really wished I remembered her name, I know it started with a K. She was the one to help me when the guy and 2 girls were making fun of her. When I went to set my shoes down, they stopped talking, I don't think they seen me or knew I heard. They also said other unprofessional mocking remarks about the young lady who was at the back of the store at the time. They reminded me of middle school gossip. Terrible!

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Lorenzo Menswear - Lorenzo's Menswear

Lorenzo Menswear

4.0(1 review)
3.2 mi

Things you might want and are hard to find a deal can be worked out look out for unique, unseen,…read moreoutfits, shoes, and clothing that will make you stand out at any event even hats make your way there and enjoy the experience

From the owner: Keep it classy with Lorenzo's Menswear, a special occasion clothing store in Hazelwood, MO. We have…read moreserved individuals in St. Louis and the surrounding counties for over 25 years and can help you find the perfect outfit for weddings, prom, upcoming business trips, and other events big or small! Whether you're looking for dress shoes, tuxedos, or comfortable sweaters, this clothing store has you covered. Refreshing your wardrobe will be easier than ever when you shop with us. Lorenzo's Menswear offers a huge collection of men's clothing from renowned brands, including Belvedere, Antonio Cerrelli, and Montique. Whether you're shopping for a special occasion or just want to transform your look, our in-house tailor along with our professional stylists offer unique recommendations and will ensure your new outfit is color coordinated and perfectly suited to your lifestyle. Are you working on a tight budget? This clothing store always has items on clearance. From dress shoes to blazers to suits, Lorenzo Menswear offers fair and competitive prices on all products, and can even help you find the right items based on your budget. Stop by this clothing store today, and let our expert staff help you save money. Shop for your child at this clothing store. In addition to our vast men's clothing collection, they also provide a special selection of suits, blazers, and more for boys.

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Lorenzo Menswear - Lorenzo's Menswear

Lorenzo's Menswear

Lorenzo Menswear - Lorenzo's Menswear

Lorenzo's Menswear

Lorenzo Menswear - Lorenzo's Menswear

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Lorenzo's Menswear

Shoe Time - shoes - Updated May 2026

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