Today was the third time that I have been to this store and had terrible customer service, I promise that I will not be giving any more chances and I will never dawn the doors of this business. One visit I was asking about a specific Birkenstock shoes which they didn't have. Instead of offering to order the shoes for me, they told me that I should order directly from the Birkenstock website. Today I entered the store to look at the Oofos brand of shoes and two female employees were standing near the front counter, no customers in sight. I had to make eye contact with them and say "hi there, how are you today" or they would have continued on with the conversation that I was apparently interrupting. I was then never asked if I needed any help, but instead had to ask whether they had additional sizes that I might be able to try on. Needless to say, I left the store without any shoes and will NEVER set foot in that store again. When you are a small business in a small town, you should be doing everything possible to help customers. read more
