The service at cedar falls iowa store was terrible today. Date: 8/15/25 around 11;30 am. There was…read moreone employee working the register and she did a great job while the other employee walked around the store without a smile or personality. finally the employee who was walking the store came and opened a register and it was just my luck shenwaited.on me. While the advertised sale was a BOGO it didn't work for the shoes I purchased for my granddaughters for school. Eventhough they were almost the exact same pair of Adidas. She had a flat personality wasn't helpful in any way. Too bad it's becoming the norm for retail workers to not try any longer. The shoes were not a good value because I could have ordered from adidas.com and at least got reward points or potential found the same thing on SALE, A SALE that would have actually been REAL instead of a farce to lure you into the store. I did buy the shoes because the girls loved them and I didn't want to break their hearts. Next time I won't suggest to them that we shop famous footwear.

So thankful they opened this new location. It's right by my work and home. Very convenient for my…read morefamily. I like the variety of shoes from famous footwear. If you hit the buy one get one half sales you can really save. As long as you could use two pairs of shoes. I get most of my kids' shoes here. I can typically find their size in most styles. I have good luck buying work shoes here. I wear black flat sole dress shoes. It can be hard to find comfortable ones but I can usually find something here. I used to shop at the location on University Ave by Kohls but this will probably be my main location since it's so close to work. It is smaller than the University Ave location but there is still ample selection and sizes of shoes. I've been here twice before posting my review and both times have gotten good service from associates.

I was looking for a pair of shoes that my daughter wanted for Christmas, and it was sold out in…read moremost places. In my search, Brown's came up, showing the shoe was available. We purchased it and the shoes arrived really quickly and the price was comparable to other stores!

My new favorite shoe store, they have so many options for shoes in store and if they don't they are…read moremore then willing to order whatever style for you! Love that it's locally owned! I've bought two pairs of shoes so far and plan on buying many more!

I've always had a positive experience when I've stopped in. I recently placed a special order for a…read morepair of running shoes and they were perfect. Jf you are looking for something specific and you don't see it in the store, speak with a sales associate. There's a good chance they can special order it for you.

After some daunting health diagnoses (ovarian cancer, diabetes, obesity, COPD) I found myself in…read moreneed of reclaiming my health and physical fitness levels. Determined, I've set out on a daily walking routine only to be set back by some potentially dangerous foot issues (diabetic ulcerations due to poorly fitting shoes) ... Realizing I was not going to find what I needed in my immediate (rural) area, I set out to find specialty shoe stores. I was happy to learn of The Runner's Loft here on Yelp, and the reviews were extremely helpful. (***wishing more people would take the time to write reviews for this business...they deserve it***) As it had been a while since the last review was submitted, I phoned before hitting the road (this was going to be about 200 miles, round trip, for me) and was assisted by the owner, Scott. I expressed to him my needs and health concerns, and he assured me that he and his staff would be more than happy to assist, including being able to complete a walking assessment on a treadmill, which is filmed and reviewed by staff so they can look for potential issues with how you perform (walking/running) in your current footwear. Upon arrival, I was greeted by Stephanie who was attentive to my needs, empathetic to my health concerns, and set right to work getting me on the treadmill for my assessment. Once video footage of my treadmill walk was completed, Stephanie reviewed the footage with another staff member, Jack, and they also inspected the soles of the shoes I had been using for my daily walks, noticing that I do, indeed, rotate my feet in, which had worn down the inside of the heel of the sole. It was also determined that I needed more toe box space to alleviate the pressure on my toes that had contributed to the ulcer, necessitating my changing from a woman's shoe to a man's shoe, as they tend to have more space in the toe box. Stephanie and Jack had me perform a few more walking exercises for them; barefoot, and with some init selections of shoes. Observations we're made, and more shoes retrieved from the basement to try.... and, after several test runs, the perfect pair was decided upon! Not once did Stephanie or Jack balk at the prospect of getting yet another pair from the basement storehouse... not once did they become discouraged as I found fault with one shoe fit after another. Not once did I feel any judgement. They were both kind, empathetic to my needs, and professional. Also, I never felt pressured to buy this expensive shoe over that expensive shoe, etc. No pressure sales; I like that! I ended up with a well-fitting shoe, mid-price range, a store discount applied (without asking) and free shipping to my home address once my order arrives in store. ***that's my only negative...I loved the shoes SO much, I wanted to wear them out of the store! But, they were a special order to be placed just for me, so I get it All in all, a wonderful experience. I will be a repeat customer, and will be bringing my husband in for his walking analysis and a new pair of shoes soon! Keep up the great work, team!

Had a very good experience at kohls tonight. It was tax free weekend and I was dreading shopping…read morebecause I thought it would be mayhem. Kohls had planned and organized well. They had plenty of staff on hand. And for 8 pm at night the store displays looked nice and organized. I was offered help several times. I ended up getting all my kids school clothes. Two pairs of shoes for each kid, underwear, socks, jeans, sweatshirts, pajamas and even a disco light. I had two carts full. Was scared the girl at the register would groan with disgust at all my stuff but she was chipper and enjoyed the challenge. Another employee came over and even helped bag. Another employee went and did a sku check when a shirt was missing a tag. I spent $1100 and had a coupon and a 20% off coupon. So my total was $870. I got $170 in kohls cash to spend next time. The service was there tonight and the employees were in good spirit.

The people at the front in the greeting area are not friendly at all and just give you weird looks…read more The place was pretty messy and chaotic. I have been to other Kohl's throughout the U.S. and this is the only Khols that I have seen ran this way.

Such a cute and unassuming shop in downtown Cedar Falls! I almost walked by it because at first…read moreglance at the sign and everything, I couldn't register what this store was about. I looked into the window though and saw so many unique clothing pieces and decided to pop in! This clothing boutique is definitely filled to the brim with gorgeous and cute everyday to more business/formal wear kind of clothing in addition to wigs and other hair accessories. 75% of the store is clothing though with the back 25% past the fitting rooms reserved for hair goodies. There were so many wonderful pieces that I tried on here. Unfortunately, their sizing only goes up to XL and sometimes only L and I'm right at the edge of that, so some pieces fit, while many I wanted to try on I needed just another size up. Customer service was so lovely. The woman who was running the shop was shuttling clothes that I had pulled off the rack into my fitting room throughout my shop and was just so friendly and exuberant, while also giving me the space to shop and peruse at my own pace. I ended up getting a staple kind of black/gray denim button up shirt that will be great for the fall and spring weather and for layering throughout the colder months! I also got two sweaters that had a fun corgi print on them to gift to my corgi-loving friends! The pricing was reasonable here compared to what I normally associate with boutiques as well (these sweaters/denim jackets all averaged in the $40-50 range), so I really appreciated that. You'll get coupons when you make purchases here as well, so make sure to do that! Really loved this spot!

This store is so fun. They carry clothes that you wouldn't normally see in Cedar Falls, Iowa…read more Cute dresses, scarves, hats, and shoes. The jewelry is a lot of fun, and they also carry OPI nail polish. I was able to buy Golden Girls earrings...how awesome is that? Staff is super friendly. They also have wigs and extension available. I go to Charity, who has a chair in the back of the store. She does an awesome job on hair, and shes a delight to talk to. Whenever I go get my hair done I come a little early so I can shop at LBL. :)

No service. I feel your cashiers could practice some common customer service skills. Possibly…read moresaying Thank you would go a long way or just an acknowledgement. Just awful. I definitely had them do nothing more than check me out and acted as if I interrupted them from all I could tell was doing nothing. May 7th at 10:30 am.

Went here the other day to lol at shoes as the old work Nikes needed to be replaced. As it's in the…read moremiddle of this covid pandemic and I'm greeted by a sign on the door saying mask required (doesn't matter to me I had mine on as it is for any establishment) I'm greeted by the cashier with no mask and another employee with no mask as well. The plus was I was greeted the store was very clean and very well stocked. The deal posted on the door also was unclear as it says BOGO family boots. One living in Iowa would think snow boots would count. However I was informed it was Only on fashion boots not snow boots. I returned the boots to the floor where I found them and grabbed my Nikes and headed to the check out. Again I was greeted by the same employee again still no mask. This place Is a decent place to find a deal however the employees need to think of the public during a time like this.