The front desk woman was truly atrocious on the phone. I called to follow up on an appointment I…read morescheduled a week ago, only for her to cut me off mid-sentence with, "That you didn't show up for." Excuse me? I explained I submitted my documentation but never received any kind of confirmation. She claimed calling me once counted as confirmation. I told her, I never got a call. No voicemail, no text, no email. Nothing. Then she hit me with this dramatic little monologue about how "from the bottom of her heart," she's so busy managing her call list and if she had known I wasn't coming, she would've given the spot to someone else on the waitlist. Girl, please. This entire exchange is the perfect example of why we're packing up and heading back to Michigan. In Michigan, they actually confirm your appointment, text, call, email, smoke signal, whatever it takes. If I had gotten a confirmation, I would've been there. I don't miss appointments. And to that front desk woman: If you're reading this, your tone was unacceptable and wildly unprofessional. I genuinely hope you wake up with a mild but persistent inconvenience every single day. Nothing painful, just enough to keep you humble.

I called in to Larchmont Dental to look into becoming a new client. I read great reviews and…read morebecame excited because of how great they sounded on paper. However, upon calling the receptionist, I was greeted with sarcasm and hurried responses. I felt like I was being talked down to. At the end of the conversation, I asked if they give tours of their facility. She responded by saying sarcastically, "What, do you want to watch the dentist give a dental exam?" Or something to that effect. I was shocked and embarrassed by her response. I'll keep looking for a new practice.

This dentist is hands down not only the best dentist in the area, but overall as a medical…read moreprofessional, he's exceeded all expectations and my experience with him has superseded every encounter with Drs and dentists since I've been in Virginia. He's personable and he listens and values your concerns. I never felt like he was just trying to take me through the wringer and get as much money as possible. The office staff are also kind ladies and the genuineness was unmatched. Highly recommend! Thank you for being amazing

Best dentist I've ever been to!! He is so gentle and kind. He explained everything to me and gave…read moreme his background, which I really appreciated. I need a ton of work and have a huge fear of the dentist but with Dr. Nottingham, my fears have went away. He is one of a kind. His office staff are so friendly and welcoming. They got me in next day. If you are looking for a great dentist who you can trust, look no further. I've found my hone dentist and will be spreading the word. Thanks Dr. Nottingham and staff. You guys made me feel welcome and gave me my smile back. For that, I'm forever grateful!

These people promised not to do anything my insurance wouldn't cover. I made a big production of…read morenot wanting ANYTHING done that my insurance doesn't cover and they ASSURED me (multiple people!) it would be taken care of. They put it in writing, showing what they were going to do, how much it would cost, how much insurance would cover and that my co-pay was ZERO. It had my insurance plan at the top. So when they said it was covered, I believed them. IT WAS EVEN SIGNED! Then I got a bill for over $2,000. "Oh, we don't accept Medicaid, just your Medicare." "Yes, your insurance DOES pay for what we did, but we don't accept it, sorry about that!" They said they ran it. They said Aetna said it was a covered service. I disputed the bill with Aetna- yup, I'm on the hook for it, even though Aetna sent me a letter of denial and assured me I would not be billed. Do not trust these people!! I asked PLENTY of questions and was met with assurances all around. I'm on disability and now I have to pay them over $2,000 when I could have just gone somewhere else that really did accept my insurance. This should be illegal.

Been going for a couple years now. Best dental place I've ever been! Clean, professional, friendly…read moreand they take care of your teefs.

Have been a long term patient of Konikoff Denistry in Norfolk and am now being told to reschedule…read morean appointment will take 6 months - even THEY are the ones rescheduling due to lack of hygienist the day of the appointment. Sadly am now having to find a new dentist.

Quality, friendly, professional, and caring staff and Dental personnel. They treat you well. They…read moreoffer clean sterile treatment areas, as well as the office and restrooms. I've been coming to them for many years. That's why I recommend them.

I posted my review originally on Google, but I recognize people like to cross check multiple…read morereviews and sites, so I wanted to make sure my review was seen here as well for those who use Yelp. Fair warning this review is long, but thorough. I don't think I could heap any higher praise on the staff that I've worked with in the last two days at the Foleck. I called in with a medical emergency situation. Basically, my situation was that I needed to get my teeth fixed as quickly as possible, so I could medically clear, and then start a Covid shelter in place on Sunday so I could go back to the ship. Not a lot of time. I had developed tooth pain while I was working on a ship offshore and Chesapeake Bay. It was to the point where Ibuprofen wasn't working, preventing me from sleeping and, I had to get off the ship. Once I got to shore and to my vehicle, I called them and they brought me right in. This first appointment was with the Hygienist Katelyn and Dr. Hamlin. Katelyn was really polite and understanding of the situation. Very easy to work with and patient. I chose Hamlin because I had seen a video she had done, talking about when you come to Foleck, it's a judgement free zone. I haven't been the best with my teeth, so I found that very comforting. When Dr. Hamlin came in, she was very nice and I could tell she knew her craft. I felt at ease. During the exam they could see that I was going to need a Root Canal. So I left and went to the Endodontist, and out of sheer luck, and the Dr. Becker understanding the emergency of the situation, decided to do my root canal that day, instead the following day. This is on a Tuesday. Come Wednesday morning, I called Foleck and Becky was able to move some things around to get me in for a temporary crown and fillings, again super short notice, but Becky moved the heavens to get me in. So I started with my appointment, this time with Hygienist Nicole. Nicole was also really nice and a joy to converse with. I certainly felt at ease with her. She got me prepped for the crown surgery. Very important note, they use a extra strength topical that numbs you up pretty good. When Hamlin did the numbing shots, I barely felt any sharp pains. So lets roll in to that, Hamlin starts doing the numbing shots and my nerves get the best of me, I reached out my left to hand, looking for a hand to hold. Nicole immediately recognized the gesture and allowed to hold her hand. Mind you this is the second time in today days that I'm the shit poked out of my cheeks. I don't think Nicole realizes how much I needed that and how much it calmed me down. I'm super grateful to her for it. The crown procedure went smooth for the most part, there a couple times Hamlin to do some more numbing, I guess I'm one of the lucky few that am resistant to numbing. You really get to see how skilled Dr. Hamlin is with her craft. She was super patient, anytime I needed to ask a question, she would pull the rubber piece holding my mouth open so I could ask it clearly. Speaking of which, Nicole was really good at understanding what I was trying to say with stuff in my mouth. So in closing, I have a hard time trusting a dentist, probably the trauma of bad visits as a kid. But with Katelyn, Nicole, and Dr. Hamlin, I felt safe and in capable hands. The Foleck Center, Becky, and Dr. Hamlin came through for me in my moment of need. They got me taken care on extremely short notice and time. Plus I'm from out of state and a new patient. I was so thankful I asked Hamlin if I could give her and Nicole a hug! So I most definitely recommend this place, and will definitely will see Hamlin again!!!

Every visit at the Foleck Center is just amazing. Dr Dano, Ashley and Heather are the most…read morethorough team. Great job!

Love this place! Everyone is very friendly. The dentist has always been my favorite doctor to go…read moreto, and this office has an amazing staff making an even better experience. Update - very difficult to schedule with some of the dentists. They only have one dentist who does invisalign and she's only available on Mondays and some Wednesdays so it's quite difficult to schedule in with her. Most of the women are very nice and all of the techs are super sweet.

Horrible service, and I was a customer for years but after my last experience will never return. I…read morecalled and emailed asking Dr. Frazier to contact me about the experience and nothing.

10/21 @ 8:00am. I went to a my appointment this morning for a preliminary routine check to see if…read morethere's anything of concern. My wife booked my appointment and noted that nothing would really happen today as they would be evaluating. My appointment was at 7:30am and I arrived early. The MA who pulled me back was asking me questions I honestly couldn't answer (since it's beeeeeen years since things have been done in my mouth). She made me feel and looked at me like I was stupid. We were precious patients in 2019 and had no work done since. There was no rush, and she could have looked at the chart but didn't. Long story short they made me feel stupid, they didn't provide quality competent care. My wife called at 8:00am this morning to cancel our future appointments and what's sad is that the person who took the call didn't inquire as to why two patients are deciding to no longer seek care from your office. Honestly, we should have trusted the reviews before being seen here. Sad that they do business like this. TRUST THEIR RATING! This means do not waste your insurance/money/time here. Also, the facilities are under par.

HORRIBLE customer service and VERY rude to African American staff. They told an employee to sit on…read morethe floor because they didn't have enough chairs. They (Claudia and Amy) also told an employee that she is "disgusting and black" which is racist, rude, and unprofessional. They made this comment during business hours with patients around. Very disgusting establishment. DO NOT give them your business.

Love this Dentist! I have been coming here for over ten years (since before it was The Dental…read moreStudio). Dr. Kent is kind, funny, and caring. Mario, the dental tech, is fantastic! I have had everything from a cleaning to a root canal at this office, and you are always treated with care. It is a small office, but I like that. You get a more personal touch. I also have a family member who comes here and fears dentists. They treated them with care and kindness, and now they are able to go more regularly despite their fear. If you live near Ocean View in Norfolk, give them a try!

For years, I've been driving 5 hours for my dental visits due to EXTREME fear of dentists. All work…read moreover the past few years, outside of cleanings, was done under sedation. So, I get it. A little over a year or 2 ago, I let Dr. Kent check me out for an abscessed tooth & he was great. He was gentle and explained everything. He answered all of my questions and my hippie-esque concerns. And, most importantly, he didn't hurt me. I don't have a ton of experience with him, but so far so good.

I been waiting 3 years for my teeth and no one will call me back and the office is never open. No…read moreone answers the phone

Does he not have office staff? They literally won't answer any number I call for them for an…read moreappointment.

Stacy is Awesome! She had to do a full mouth set of X-Rays, since I'm a new patient, with a LOT of…read moredental history. This was only my second visit, previous was just to re-cement a crown. While I'm very comfortable in a Dentist's office, Dr. Clay is so nice and soft-spoken, I think any nervous patient would feel at ease with him. Very nice, clean establishment and everyone was friendly.

Another great visit. Greeted with big smiles early this morning. Always starts the day off great!…read more Courtney Proctor, my RDH, is meticulous and so kind. She is an ODU graduate and I love her professionalism and knowledge. She also goes the extra mile. Squeaky clean teeth, dropping knowledge on cleaning tips to improve my flossing routine and helping me decide on dental products. I love trying different tools. Dr. Clay is warm and pleasant to interact with. I liked the way he engaged me in determining the course of action for my dental concerns. Bravo! Customer service is amazing here. Billing is always exact and timely.