I used to have great experience with this UPS store. Today they wanted to charge me $2 to put 6…read moreinches worth of tape on a box. So I will be moving my business to a different UPS franchise.

This is my preferred Amazon returns spot because a) there's never anyone in here, likely because…read moreit's far back in the plaza and b) the employees are always super fast and helpful. I can park my car, walk in, return my item and be back in my car in like 90 seconds.

Since they are not partners with FedEx or UPS, they can offer both and the Post Office. They showed…read moreme my best option. Both Jason and Ryan are professionals and personable.

The hours posted start at 10am. I have waited for over 30 minutes for the store to open. Multiple…read morepeople came and left during the time that we were waiting. This isn't the first time this has happened. This is extremely unprofessional. @packandshipplus either change your hours or hire someone reliable!

(Store on Northwestern Hwy in Southfield). I brought in two large pieces of art to be shipped and…read morespecifically requested bubble wrap. When the boxes arrived, there was only a single sheet of bubble wrap used between both packages. Both pieces of art arrived damaged. The store filed a claim for one package but not the other. Despite multiple calls from the recipient asking about the second claim, no one ever called back. I also called the owner directly and left a message, but this is still not resolved. When I went in personally to ask for the owner, one of the counter employees was rude from the start instead of trying to help. This store showed poor packing practices, poor follow-up, and poor customer service. I would strongly caution others against trusting them with valuable or fragile items.

I would rate the service at this location a negative. My wife and I shipped some personal items…read morefrom Southfield to Arizona and requested to have the items bubble wrapped and put into a more sturdy shipping box, neither of which happened. When the items arrived at our home broken and not properly bubble wrapped as we paid for. Dissatisfied is an understatement. These were personal items that belonged to my mother who had just passed days earlier. Giving this location a rating of one is far to generous. I only gave them a one because I had to give a rating of at a one. However, Yelp should consider adjusting their ratings to reflect more accurately poor customer service. The owner Maroun Alatrash has an appropriate name. Trash!

I don't normally go to this FedEx location, but I was on a time crunch from work and needed to stop…read moresomewhere quickly. I'm so glad I ended up here because the gentleman working was absolutely wonderful. He was extremely professional, knowledgeable, considerate, and so well-mannered. Once I got to the front, he took the time to explain everything to me and made sure everything was handled properly. The only downside was that he appeared to be working by himself. They definitely need another person there to help keep things moving and cut down on the wait time for customers. He was doing the best he could while handling everything on his own. Overall, I'm giving this location five stars because of the gentleman who helped me. His professionalism and customer service truly stood out, and he made what could have been a stressful stop on a busy workday a really pleasant experience.

Employees should be proficient in spelling if they're going to ship packages for customers. After…read morealmost 25 Mi tires and only 2 out of 4 package labels made they lost power for a second which threw their computers offline and to add insult to injury the two they made labels for were worthless because they couldn't complete the transaction so not only a colossal waste of time but if you can't spell Ottawa or Gregory you probably shouldn't be doing the shipping for anyone. The other guy just let her struggle and the manager was out back having a smoke so all 3 didn't even make 1 that could actually do anything. I will NEVER be back.

On NYE, they had a shirt cleaned for me in 5 hours and they were really busy. It's pretty old…read moreschool in there - I don't think they've updated anything since 1995, but they know what they're doing and they have great hours. Fair pricing. The ladies were very nice. This will be our go-to dry cleaner.

Dropped a suit jacket and pants off Tuesday in the Southfield location off Northwestern Highway to…read morebe cleaned and new buttons attached and picked back up Thursday, they gave my suit jacket and suit pants to another customer mistakenly and are making me wait 30 days after the fact before I get some kind of monetary settlement. They claim they are reaching out to this customer who currently possess it but at this point I don't know what they have done with it and don't feel good about getting it back and they can't reach said customer. As a result, I have an event on Saturday 12/12 that requires me to have to buy a new suit jacket and pants because of carelessness and incompetence. Just wanted to let you know what kind of business they are running in Southfield. I don't care about renting a "tux", I want my money to clean and fix it back, want money to go buy a new suit jacket and pants at this point. That is the only thing that will make me satisfied.

They pulled the low-price bait and switch. After you move stuff in, they'll increase your price…read more Absolutely no notice. They increased the price by $30 / month within 5 months.

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David at Banks Vacuum on Hall Road was welcoming and helpful…read more He showed genuine kindness to exceed our expectations of professionalism in meeting what we were looking for. Donna and Tom

Counterman was professional and looked up everything on my commercial vacuum. Called with an…read moreestimate that I thought was fair. Charged me correctly and machine works great.

Quick responses and genuinely helpful. I have used them several times and will continue to use them.read more

I called around to a few other companies before choosing American Court Services, and most of them…read moretried to add extra, unexplainable fees or rushed me off the phone. When I spoke with Max at American Court Services, he made me feel comfortable right away and explained every detail clearly. My documents were served quickly, professionally, and without any surprises. I'm really glad I chose them. Thank you Max!

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