I visited Tommy's Express Car Wash in mounds view and signed up for the unlimited works wash…read moremembership but unfortunately this location seems to be in serious need of maintenance. I purchased the Works wash, and while the wash itself was okay, it was nothing special and there was no tire shine applied. After the wash, I moved over to the interior cleaning area to use the vacuums. I tried four different vacuum stations and none of them were working properly. Three had very little suction, and one was completely inoperable. The floor mat washer was also not working. I spoke with an attendant about the issue and was told the vacuums were working fine, which clearly wasn't the case. I eventually had to speak with the manager to get a refund. During that conversation, he blamed customers for being rough on the equipment and said they had just spent $5,000 replacing vacuum motors. I do appreciate that they ultimately issued a refund, but the condition of the equipment and the initial response from staff made for a frustrating experience. If the vacuum area--which customers can clearly see--is in this condition, it makes me wonder what kind of shape the brushes and other components inside the wash tunnel are in, since those are the parts actually touching customers' vehicles. This location could really benefit from better maintenance and a more customer-focused response when issues are raised.

Amazing service , amazing car wash! Perfect for my Tesla! It has a conveyor belt, so I don't have…read moreto worry about my wheels getting all torn up.

Went here today after regular car wash at gas station was out of order. This will be my new…read morefavorite car wash.the 19 year old Volvo looks nearly new... love the initial hand spray and final cloth wipe down . Friendly service.i think it is family owned where they take pride in fine work. I encourage you to try this; you will be pleased with the results!

As it gets warmer outside in Minnesota, it's also time for a car wash! I greatly appreciate the…read moreprice options available (Express for $6, Deluxe for $9, Ultimate for $12) for the services provided. On the day I went, the Deluxe wash was available for $8. Prior to the wash, there is a human who pre-soaks the vehicle, which is incredibly helpful, especially on the first wash after winter. While I didn't catch the name of this human, they were kind and helpful in making sure my car was as clean as possible. The whole experience of the Deluxe wash took about four minutes and is worth the price. My car was cleaner with a nice waxy shine. Definitely going to return!

Fabulous service and detail work - all team members worked hard and did an excellent job!read more

I came home only to have to grab cleaning supplies myself. Disappointed, won't go backread more

Love mister car wash, everything was working good,everyone was nice and they value there customerread more

Always a great experience! The staff is very kind and quick especially the manager Kenneth Ward.read more

Very kind people, immediately as I pulled up to buy a single wash, I was greeted with a kind smile…read more Thank you for keeping my car clean

Horrible, lazy workers. Dont waste your $$$ here. I paid for the highest grade service, and was…read moredisappointed after giving them a second chance. Go elsewhere. Trust me.

It washes your car and has bright and colorful lights for the kids - What else do you need?read more

Great car wash - love the unlimited monthly option! Keeps my car looking great all the time. Clean…read morefacility, friendly staff!

If you're looking for a thorough car wash, this is your place! Reasonable price for a good wash and…read moredry. This is the style that you put your car in neutral, they spray your car ahead of time, you go through the wash, and they dry your car at the end. All while you sit in your car. They are a small family owned joint and do a lot for the community (fundraisers etc). Definitely worth a stop if you are in the area and need a car wash!

We just moved back to MN from Florida early January ( lived here 2000-2020). SO relieved to be back…read moreto a SANE well organized COLD Naturally beautiful state ! Avoiding bad rust on our car has always been a top top priority in winter, and finding a thorough well priced car wash with a great staff was number one. I always start with Yelp reading many many many reviews 1-2 hours, going way back reading reviews for companies I like is essential. Yes a LOT of work but well worth it. I decided upon North Star Car Wash (about 25 minutes from home) because of the 12 reviews/ all 5 stars/ emphasis upon " great thorough hand wash" and "great value ( Deluxe wash $20)". 1.Right off 694 and not far from 35W. VERY easy commute. 2. Appears like a small family Hispanic operation of EXTREMELY hard hard fast thorough workers 3. Starts with a high pressure soap blaster handled by the female owner along with a fellow furiously scrubbing the car with a long handled soap dispensing 12 inch wide brush. 4. You remain in the car Neutral, and the top massive huge moving brush/ mop ( with wide thick fabric pieces) most thoroughly scrubs the car top and top sides ( rare in car washes) while side brushes simultaneously hit the car sides. Very GOOD scrub. 5. Next I liked the thorough rinse then the MANY powerful air blasters ( more than normal) drying the car 6. Two fellows at the end RAPIDLY and so thoroughly hand wiped the car dry. 7. I was MOST thrilled by the TOP quality rare beautiful wax shine on my car. With a black car, I have always always sought out top quality wax for my car. Very excellent!! The entire staff kept up a consistent very high level of intense energy/ super hard efforts working on my car. They definitely go home each night wiped out! GREAT GREAT job, truly excellent rare wash. I shall be a new intensely loyal customer for years to come!!

Vehicle interior was cleaned thoroughly, but the main display screen was damaged during the…read morecleaning. The detailer was made aware the day after. Three months later, he still has not made reparations or put in effort to fix the damaged part. Although the vehicle was cleaned well, I would not recommend this service due to inability to solve customer's complaints and repair damages.

Fantastic service! My car seriously looks brand new. When I'm ready to sell my vehicle I will call…read morethem again! We have two dogs and lots of dog hair in the vehicle and it is ALL gone! Very impressed. Even better, he comes to you! Very fair pricing.

Don't go. smelly stale water. Rude owner worried about utilities heat on a 50+ DEG day in MN! Sic …read more Approached me looking like he hadn't washed his A$$ or clothing in weeks .Bay are not ventilated well. I immediately left after this encounter. Never will go back.

Seriously. You need to appreciate these places. Sometimes you want to wash your car right. None…read moreof this touchless Holiday Gas Station stuff. You want to give your car a proper scrubbing and the only place you can do that is at a self-serve wash. The pro's? - 2 Bays for each garage. - Beeper letting you know when your time is going to run out. - Change machines and an accessory machine. - Slow times you can dry off your car in an enclosed place. - The bays and surrounding lot are clean. The con's? - The vacuums are ok but compared to other places, they are on par with those places. They really must take a beating. - The people using those vacuums who are in my way and I can't get in to the wash. But really. These places are tough to find and when you find a good one you celebrate it.

Just wanted a normal car wash, nothing fancy. To that end, this place was fine; the car seemed to…read moreget a bit cleaner than other drive-through car washes, and the free vacuum station at the end was nice (that part is DIY). There was no line when I went, so I was out in 10 minutes including a quick vacuum. Nice to also include an underbody wash with the cheaper washes. All in all, a fine drive-through car wash; nothing special, but totally fine.

Customer service does not exist. We went to the Roseville location on 6 separate occasions to use…read moreour month unlimited subscription to find the business closed during normal business hours. When I requested a change to our billing date due to the service not being available for many days, they told me to call for support. I asked for a number and they said there isn't one. No one at the location is able to help or shows any interest in helping.