I visited Tommy's Express Car Wash in mounds view and signed up for the unlimited works wash…read moremembership but unfortunately this location seems to be in serious need of maintenance. I purchased the Works wash, and while the wash itself was okay, it was nothing special and there was no tire shine applied. After the wash, I moved over to the interior cleaning area to use the vacuums. I tried four different vacuum stations and none of them were working properly. Three had very little suction, and one was completely inoperable. The floor mat washer was also not working. I spoke with an attendant about the issue and was told the vacuums were working fine, which clearly wasn't the case. I eventually had to speak with the manager to get a refund. During that conversation, he blamed customers for being rough on the equipment and said they had just spent $5,000 replacing vacuum motors. I do appreciate that they ultimately issued a refund, but the condition of the equipment and the initial response from staff made for a frustrating experience. If the vacuum area--which customers can clearly see--is in this condition, it makes me wonder what kind of shape the brushes and other components inside the wash tunnel are in, since those are the parts actually touching customers' vehicles. This location could really benefit from better maintenance and a more customer-focused response when issues are raised.

Amazing service , amazing car wash! Perfect for my Tesla! It has a conveyor belt, so I don't have…read moreto worry about my wheels getting all torn up.

Went here today after regular car wash at gas station was out of order. This will be my new…read morefavorite car wash.the 19 year old Volvo looks nearly new... love the initial hand spray and final cloth wipe down . Friendly service.i think it is family owned where they take pride in fine work. I encourage you to try this; you will be pleased with the results!

As it gets warmer outside in Minnesota, it's also time for a car wash! I greatly appreciate the…read moreprice options available (Express for $6, Deluxe for $9, Ultimate for $12) for the services provided. On the day I went, the Deluxe wash was available for $8. Prior to the wash, there is a human who pre-soaks the vehicle, which is incredibly helpful, especially on the first wash after winter. While I didn't catch the name of this human, they were kind and helpful in making sure my car was as clean as possible. The whole experience of the Deluxe wash took about four minutes and is worth the price. My car was cleaner with a nice waxy shine. Definitely going to return!

I love Perfect 10 to get my car washed. 1st you drive up and are greeted by the attendant to decide…read morewhich of the multiple car wash options you want and if you want to add (additional charge) for washing mats ( vacuum is already part of the car wash ) Then onto the drive up to entering where the washers will guide your car in. On good weather days this line can get pretty long, but they do well to move the line as quick as possible. You then leave your car ( and your remote start fob if you don't have keys in the ignition) and go inside where you take the paper ticket given to you by the original attendant and present it to the cashier. The cashier will hand you a claim ticket to give for the washers when your car is ready. Inside there are many retail items for sale, fun greeting cards, snacks, candies, drinks and microwaveable foods. And of course car retail items such as air fresheners, tire shine, steering covers and many other things. It's a pretty nice variety. In this area there are large windows looking into the car wash area, you can watch your car going thru all its cleaning stages and special waxes/coats. It's fun to watch. Then you take yourself over to the waiting area where your car is finished off being towel dryed, and wiped in the inside. Tires are wiped as well. The attendant will wave you out when your car is finished. You hand them your claim ticket. Before you go out to get your car, there is a box to put in any gratuities that are shared by all workers. They do close if the weather is too rainy or too cold, despite any posted hours. But a well run place to get your car crispy clean!

Perfect 10 car wash is a great car wash, the guys work hard making everything just right, I usually…read moretake my floor mats out before going but I have had them clean them for additional cost, usually after winter and they turn out great ( I never switch over to carpet, leave my weather tech in year round) I got the Rainbow wash today and I swear I leave there feeling like I just paid a huge amount for having my car detailed, They have online coupons, I think my total was $33.00 only because I bought a very cute birthday card, there cards are the best!! Very good value, nice clean building to watch your car being cleaned and fun stuff to shop for. You better always be around, been going here for years!

This is an honest business in my experience. I was out of…read morestate for the summer and then ended up moving this month and they actually refunded me for the 3 months I was gone! Their car washes are pretty decent too.

Overall not too bad, I pay for the unlimited monthly platinum wash. It seems like there is still…read moresoap residue left on my truck after the washes because my truck turned into a dirt magnet after 2 days. I have to come everyday just to keep it looking halfway decent and that concerns me with the brushes they use and the potential for debris on them to scratch the paint finish. If the could adjust the rinse properly and add a wax finish that worked so I didn't have to come everyday, would easily give 5 stars. Service and vacuums are nice

Service was absolutely the worst , paid 52.00 for Platinum Car Wash & Interior cleaning , paid an…read moreextra $1.00 per mat so they can get sprayed down = $4 extra , I have Weather Tech mats, I go inside to wait , I see them spraying down my mats , they call me back over & say your vehicle is ready, in less than 5 min's. I get into my car, the mats are soaking wet , I didn't really think about it until i puller out of the garage & i was on my way to work , i decided i better pull over & pull these mats out they're goinv to get moldy underneath , i didn't call them yet but I will be . The vacuum was a horrible job , I don't think they even did it. I will not be going back !!

had a can of sticky juice explode in my truck, went everywhere. The crew managed to clean all of it…read morein 10 mins. Best service car wash/detail I have ever been too. 10/10

It washes your car and has bright and colorful lights for the kids - What else do you need?read more

Great car wash - love the unlimited monthly option! Keeps my car looking great all the time. Clean…read morefacility, friendly staff!

We just moved back to MN from Florida early January ( lived here 2000-2020). SO relieved to be back…read moreto a SANE well organized COLD Naturally beautiful state ! Avoiding bad rust on our car has always been a top top priority in winter, and finding a thorough well priced car wash with a great staff was number one. I always start with Yelp reading many many many reviews 1-2 hours, going way back reading reviews for companies I like is essential. Yes a LOT of work but well worth it. I decided upon North Star Car Wash (about 25 minutes from home) because of the 12 reviews/ all 5 stars/ emphasis upon " great thorough hand wash" and "great value ( Deluxe wash $20)". 1.Right off 694 and not far from 35W. VERY easy commute. 2. Appears like a small family Hispanic operation of EXTREMELY hard hard fast thorough workers 3. Starts with a high pressure soap blaster handled by the female owner along with a fellow furiously scrubbing the car with a long handled soap dispensing 12 inch wide brush. 4. You remain in the car Neutral, and the top massive huge moving brush/ mop ( with wide thick fabric pieces) most thoroughly scrubs the car top and top sides ( rare in car washes) while side brushes simultaneously hit the car sides. Very GOOD scrub. 5. Next I liked the thorough rinse then the MANY powerful air blasters ( more than normal) drying the car 6. Two fellows at the end RAPIDLY and so thoroughly hand wiped the car dry. 7. I was MOST thrilled by the TOP quality rare beautiful wax shine on my car. With a black car, I have always always sought out top quality wax for my car. Very excellent!! The entire staff kept up a consistent very high level of intense energy/ super hard efforts working on my car. They definitely go home each night wiped out! GREAT GREAT job, truly excellent rare wash. I shall be a new intensely loyal customer for years to come!!

This car was is great. I always get their most premium option which is $20. I'm not sure really…read morewhat the difference is between the choices they offer but at least with the $20 option I always get they hand scrub your car with soap before you enter their automated washer. Then the automated washer pulls your car through doing what it does. But what I love The most is at the end a few people hand dry your car with towels which I really like.

Vehicle interior was cleaned thoroughly, but the main display screen was damaged during the…read morecleaning. The detailer was made aware the day after. Three months later, he still has not made reparations or put in effort to fix the damaged part. Although the vehicle was cleaned well, I would not recommend this service due to inability to solve customer's complaints and repair damages.

In the space of two weeks I had a passenger throw up and a latte spilled in my car. Needless to say…read moreit did not smell good despite my best efforts to clean it. Not only was the owner (Antawn) this business very responsive, but he went out of his way to get my vehicle in quickly and he did an amazing job! Not only did my car look brand new when he was done, it also smelled clean - no easy feat! He even removed the sticker residue from my windshield, which is not an easy thing to do. And he guaranteed his work so that if odor reappears I can bring it back. I highly recommend this business and will definitely be back!

Seriously. You need to appreciate these places. Sometimes you want to wash your car right. None…read moreof this touchless Holiday Gas Station stuff. You want to give your car a proper scrubbing and the only place you can do that is at a self-serve wash. The pro's? - 2 Bays for each garage. - Beeper letting you know when your time is going to run out. - Change machines and an accessory machine. - Slow times you can dry off your car in an enclosed place. - The bays and surrounding lot are clean. The con's? - The vacuums are ok but compared to other places, they are on par with those places. They really must take a beating. - The people using those vacuums who are in my way and I can't get in to the wash. But really. These places are tough to find and when you find a good one you celebrate it.

Don't go. smelly stale water. Rude owner worried about utilities heat on a 50+ DEG day in MN! Sic …read more Approached me looking like he hadn't washed his A$$ or clothing in weeks .Bay are not ventilated well. I immediately left after this encounter. Never will go back.

Just wanted a normal car wash, nothing fancy. To that end, this place was fine; the car seemed to…read moreget a bit cleaner than other drive-through car washes, and the free vacuum station at the end was nice (that part is DIY). There was no line when I went, so I was out in 10 minutes including a quick vacuum. Nice to also include an underbody wash with the cheaper washes. All in all, a fine drive-through car wash; nothing special, but totally fine.

Customer service does not exist. We went to the Roseville location on 6 separate occasions to use…read moreour month unlimited subscription to find the business closed during normal business hours. When I requested a change to our billing date due to the service not being available for many days, they told me to call for support. I asked for a number and they said there isn't one. No one at the location is able to help or shows any interest in helping.