I have received customer service at Queen nails Over the years. All the teenagers love this salon.read more

So, I'm new to DeRidder but some things hold true no matter where you are. I know what I want but…read morethe nail tech seems to know better. I wanted a thin even smile line for my manicure because I wanted it to look like false nails. That's exactly what I got....NOT! After explaining this to her she explains that this looks better. can I at least get a decent smile curve? ‍and what's this sparkly stuff on one nail? On top of that a manicure is merely a file and a hand scrub. Yep, you read that correct. Is this bizarro world? No cuticle maintenance or anything for either manicures or pedicures. All this after an hour wait. I'm sure this is a mistake. Please be a mistake.

Lacks accountability and professionalism. A stylist at this salon (Caitlin) ruined a clients hair…read moreand admitted that the results were terrible. She went as far as to state that she "couldn't stop crying" because the outcome was that bad. Despite all of this, the stylist and also the owner REFUSED A REFUND. They both refused any accountability altogether. As hair professionals, they blamed the integrity of the clients hair. Receipts show the client asking if the service was possible and the stylist said ABSOLUTELY. As customers, we rely on a person calling themself a professional to have good judgement and to trust what they say. Not every service will be a success, and that's understandable. However, when a service results in clear damage rather than improvement, the client should not be expected to pay for that outcome. Period.

Love this place! Courtney is wonderful! All the ladies that work here are so sweet and nice!read more

Took my daughter for her birthday, we walked in told them we needed two sets of nails and he said…read moreok, let us sit for over 30 minutes then decides to tell us he has prior appointments and cant do it today. Crap.

Getting my nails done and a lady that came in after me screamed she was here first and so did her…read morelittle friends so the guy stopped doing mine even after telling them I had been here a long time waiting he stopped doing my nails and started doing hers so she would stop yelling....wtf kinda service is this to me like really and I cant just leave cause he already started my damn nails!!!

Don't go here. The worst pedicure I've ever had. The lady miss half of one toe and handed me the…read morePolish to fix her screw up. One toe was smudged. Aweful.

i never review but felt i should. i called on the phone and was told $60 for a full leg wax so i…read moreschedule my appointment. the wax kept pulling on my skin, it seems the waxer did not know what she was doing. she probably pulled more of my skin off than the actual hairs. not only were there still many patches of hair on my legs, but the waxer didn't even bother to remove the excess wax on my legs as i had to scrape them off myself in the end. then they charged me $80. completely ripped me off, especially for the terrible wax job they did. i have never left a salon completely unsatisfied as i'm usually understanding. would not recommend, waste of money and time. look elsewhere.

I have been at Magic Mirror twice thus far and will certainly be back. Chelsea has done my waxing,…read morehair cut/style and pedi. She's great and the salon is really nice too. The place is clean, has a large, spacious setting and feels like a high end salon without the high end prices. I highly recommend it.