Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

Owners are friendly and responsive and have already made me feel like a longtime customer!read more

I have had them maintain my pool for quite awhile. They do a great job. If I have any issues with…read morethe pool when they call them or text get an immediate response. Very personable people.

I had a problem with my water feature and had no clue. They came and fixed it in minutes and it…read moreworks BETTER than it ever did! Thanks!

Bradley is a licensed contractor which means a lot to me and my husband. He is exceptionally…read moreknowledgeable and has helped us with everything related to our pool, pool pavers, and pool equipment. Bradley has great work ethic rarely seen today and in SWL. We can't thank him enough for his dedication and help before, during, and after the hurricane/flood. Brandon is also very good and provides friendly and professional pool cleaning service.

They did a beautiful job, he was very professional and took time explaining how our pool equipment…read moreworks. We highly recommend ultimate pool care to anyone who is in need of a hard and dependable worker.

They were recommended by a trusted neighbor. They lived up to every one of my expectations . They…read morestarted on time , were very respectful to us and Curtis was here every day to inspect the work. The work site was kept clean, the workmen were very accommodating to us. We were advised with plenty of notice as when our cage could be erected. We ran into an unexpected snafu with our sliding doors and Curtis followed through.

Excellent and responsive customer service and great prices. My pool has never been as clean nor…read morethe water clearer.

I had a cracked union coming out of the heat pump and it was leaking water bad enough that my…read moreregular pool guy turned off the system and left it in service mode. I called texted Joe @ JM Pool Service and he had me fixed and back in business in under 24 hours. This was on Labor Day weekend, too! Didn't gouge on price and the guy is very friendly and knowledgeable. Just what you want in a pool service outfit! Thanks for the quick fix, Joe!

TodaY 7/5/24 MY POOL PUMP stoped working ,,I called my regular guy…read morePlastners but they could not have a tech come out till next week..which did me no good...to the rescue Jm Pool Service and Repair. called them Joe came out within 2 hours like he said fixed my pump easily with his knowledge and was quite reasonable, also professional he fixes pool pumps and associated equipment ...Joe Cell (585) 472 4528... tell him Jay from Quarry recommended him...

I only made a phone call! However, when Joe got the message he realized I had likely called the…read morewrong number. He was right. What happened next, I didn't expect. He called to tell me!!! He took the time to leave a message when I didn't answer. I can only imagine by this class act that his pool service is the same!!!

We recently hired a new pool company to service and clean our pool. They do an excellent job! Our…read morepool has not looked this good in 3 years! We were having some issues and they came and immediately knew what the problem was with our pool. The customer service is beyond measure! They are prompt to respond to any questions or concerns. We were thrilled to find them in Bonita Springs.

Hired these folks to service a salt pool . From the beginning, they never serviced it correctly …read more I have cameras on property. I would see the technician walk back to the pool empty handed most of the time . come back in five minutes and take off. Next I pleaded and paid more for better service/ chemicals whatever, their techs were just simply not capable of testing the pool and keeping it maintained properly. I had to clean filters myself . My experience was not good at all. BTW, I was adding chemicals behind the techs, they very well may be keeping the chemicals and doing some other work with them, that's not my business. What is my business is how they maintained the pool. Would not recommend them at all.

I have been a customer for about 1 year and found Total Pool Service to be dependable and reliable…read more Yesterday my pool pump burnt out and they came immediately to check it out. After confirming it had to be replaced they quoted me a very fare price and ordered it immediately. They came this morning and installed it. They are the best!