I've canceled my membership due to serious concerns about the condition and maintenance of the equipment at this carwash, which I believe caused damage to my vehicle. A friend also experienced significant damage to their truck here 1-2 weeks ago. In both cases, the business refused to take responsibility. Also, my friend was told by this business that they had another lady who also reported damage to her car about the same time he reported his damage, and unfortunately for her, she had major damage to a super nice car.
I'm disappointed by the lack of accountability and will be sharing my experience with others, filing a complaint with the BBB, and submitting a claim to the Attorney General's Office.
Thankfully, there is another competing carwash next door to their North Gloster, Tupelo location that my family and I can trust with our business moving forward. It is brand new business and has better state of the art equipment. No more worries with super short vacuum hoses and damage done to our vehicles. read more