I booked a photo booth with Shine Bright about 2 months prior to my event after speaking with Melissa over the phone. Unfortunately, she was uncommunicative and unresponsive after the initial phone call. I never received the custom photo strip design before the event as promised. Four hours before my event, she emailed me to let me know she would not be showing up due to an emergency. I was promised a full refund in 48 hours. 48 hours passed and I did not receive my refund so I opened a dispute with PayPal and eventually got my money back, but for a few days I thought I had been scammed. Not only was all of this a huge inconvenience, but my family was denied the opportunity to capture precious memories at a once in a lifetime event (surprise anniversary party for my parents). Hire at your own risk. read more