Future customers BEWARE! If I could give this store zero stars, I would! Horrible customer service…read moreand have NEVER been treated so poorly by a sales associate. I had $106 in merchandise credit from a gift I had previously returned. After four store visits, I still had yet to find anything that might fit. So, I inquired about exchanging the merchandise credit for a gift card to give to my sisters - cannot do according to their policy. I asked to transfer the credit - nope! cannot do according to their policy. So I took my sister to the store to pick out clothes to use with my merchandise credit. While shopping we were not acknowledged, not helped, and treated as an inconvenience by one sales associate. They truly made me feel marginalized and inferior. Needless to say, I will NEVER return to Talbots again. While I understand it is a higher end clothing retail store, it's certainly not worth a penny of my hard-earned money. Next time I'll go to Chico's just a few doors down where I'll be greeted with the respect I and all customers deserve!