I was extremely nervous sending my baby girl to daycare, she's 3. But this place makes me feel so comfortable. They are extremely genuine and my daughter loves it. read more

new owners Shelly and Wes Tyler time after time shut down last minute. they gave us a 1 day notice ON A Thursday after daycare closed for the day that they were closing their doors permanently. that's after they just finished renovations on the whole building, passed state inspection, and closed for a week last minute notice to train staff. read more

This daycare in particular is not a bad one at all, but it's who they have running the place that has brought life to this review. My son literally has been attending this daycare since he was born, expect for when we moved out of the district. As soon as we moved back, I went directly back to Shiloh Road Learning Center. The teachers are nice, and you can tell that they care. The director on the other hand, Summer, her mouth and attitude is about as horrible as it can get. Last Thursday I went to drop my child off, not being aware that I had missed the sign-up sheet for school age care. Ok, understood. I wish that there was an email or text system that was utilized. It is 2020.... The issue at hand is while we are in a debate I asked what am I pay for then? (My child is doing virtual learning and won't be picked up from school) Summer proceeds to yell, "I don't know what you are paying for you didn't pay your bill last week". (Mind you we are standing outside because parents can't enter the facility due to Covid 19) Summer yells with the door wide open in front of a group of people exposing my private billing information. This right here is what set me off. I pay biweekly with my credit card. I am not bum who does not pay my bills. The director of this establishment said this in front of everyone. I then asked for the owner's, Russell, information so that I can have a conversation with him. She told me I could not have his information. I then asked for Russell to give me a call. Summer, the director, told me she would have him to call me. Come noon, I call back to ask when I should expect a call from Russell. The worker who answered said Summer was at the gym and she would text Summer, I then asked for a phone call to let me know. No call that day. I called Friday morning, Summer answers. I asked Summer when Russell was going to call me. Summer basically said that he wasn't going to call me because there was no issue. To me it implies that she wasn't going to let Russell know that I requested a conversation with him. I then told Summer the main issue I had was her exposing my billing information in front of a crowd. Summer implies that it was I who brought up my billing by asking what I am paying for! Make it make sense please!!! Someone...anyone. I unenrolled my child from the daycare that day. I can't believe that over nine years of payments I was told that I was not worthy of a phone call from the owner. I was probably paying Russell's car note each month too. read more

Too many students per teacher!!!!!! this was my biggest issue with this school. the teachers are unable to be effective with the children, how can they when they are out of ratio? my child did not have one consistent teacher the two weeks he was there and in that two weeks time he missed at least 3 days from getting sick his first day there. After his first day he cried EVERYTIME I dropped him off. when I would drop him off they were usually watching a movie before going to their classrooms and when I would pick him up he would be sitting there with his backpack on. I always asked what he did for the day because when I dropped him off he was sitting with his backpack and doing the same when I picked him up. He would just say he played with his friends. I'm not sure why they call this a learning center because they lack in the learning department. also, they asked if he was potty trained and I told them that I wake him up during naps. they explained that they do the same thing, however in the short time he was there, he had wet clothes almost everyday. Bottom line, if you care about your children and want them to go somewhere to be watched properly and taught something this is not the place. But if you dont care and want your kids to be babysat until you get off from work, go for it. read more