My rating is 3.5 stars…read more After work last Thursday, I wanted to pick up some hand cream for my mom. She had cracked skin on one of her hands for at least a week. The hand cream that she was using wasn't healing a thing. I found one brand that seemed promising while doing some research online. The site said that it was available at this particular Shoppers Drug Mart. The store was conveniently on my way home from work. Then again, I cut across most of the GTA, so I pass by a ton of stores! This store is in a plaza. There seemed to be a Food Basics or some green-painted grocery store that has closed down. Shoppers Drug Mart is in the corner further down. The parking area can be a bit chaotic. It's an older plaza and the lanes are more narrow than what I'm used to in suburbia. This store has been here for a while. It has everything that you'd expect it to have, including a grocery aisle. I walked every aisle and could not find the hand cream that I was looking for, which was disappointing. However, there was a Gold Bond one that was on sale. It has been approved by the Canadian Diabetes Society. It has proven results. It was also on sale. I bought it! I dropped the cream off at my parents' place. My mom said that she would try the hand cream out immediately. This morning, I spoke to my mom. She said that three hours later, she noticed a huge difference. She no longer has cracked hands. Nice! She asked me whether she could pay me back. Hearing her say that this product works is all that I wanted. The lone cashier at this store was friendly and made sure that each customer was okay. She helped out a senior ahead of me. I liked the care that she showed and the help that she gave. I'd come back here again when I'm in the area. (157)

This shopper's has always had a magic spell on me. I don't know why, but it doesn't matter what I…read moream looking for, if I go shopping for something specific...I always start at this shoppers. Doesn't matter what it is, it is like a right of passage that on any shopping quest, I MUST first step through it's sacred sliding doors into the soft scents that can only be the cosmetics section (rereading that I think I may need some help......) In all honesty, I do think this is a great retail environment and not only because I seem to always need what shoppers has to offer. They really have it right on the retail environment. The layout is great, the visibility is amazing (it's always the brightest store) and the staff is friendly enough. It has everything and the mix of retail and pharmacy is great...what else are you going to do while waiting for the pharmacist to mix all the magical potions and call on the gods to create that coffee syrup (ok I'm not crazy but sometimes I do wonder why you have to wait for your prescription when the doctor wrote down the exact amount and the type...is it the handwriting they are figuring out...it's got to be so we have to shop around right???)? In any event, I am possessive about this shoppers and glad that I got to review it first. If you're ever in the area, stop by, because I swear this specific shoppers has...everything......

Purchased item in the evening with the sign that it was for sale. Checked the bill after I got home…read moreand was charged the full price. Went in the next morning to clarify the price and for sale sign was still there for item. Spoke with the rude manager and let him know of the issue and asked me why I did not check bill at the time of purchase. I asked why your location is putting up sales signs ahead of the sale. He rudely pointed me to their cashier sign that requested patience. Sorry, this is not good customer service in my opinion.

This rating is for the Beauty department…read more My GP recommended a specific brand OTC cream. He gave me the brand name, Cera Ve. He warned me that the price range would be around $30/lb. Well that's serious money in my book (unfortunately.) I came into the store between 9-10a.m. on a Thursday. It wasn't too busy, to my relief. On the other hand, I wanted to be sure to get the right stuff, and wanted to check with the Pharmacy that it wasn't physically behind the counter before hunting the aisles. I took my place in line, and began to wait .. and wait. I have no problem letting her serve the current customer first, go ahead take the time necessary to do your job. After the customer walks away, however, she continues to really take her time. I stand, and wait...keep waiting...there are people adding up behind me. Finally I get so annoyed I need to start making conversation with the customer behind me. As we begin filling our own time void, the staff immediately decides to continue with someone else not in line. THEN I get to hear that it is indeed not kept behind the counter, but on the shelf. Once I hit the aisle, I do get a staff who is available and takes the time to answer my questions about the various formulations offered on the shelf. She had good knowledge of the different ingredients and their applications. I was finally able to purchase what I needed. I should have made more effort to remember her name as I would go look for her next I came back. Good service with an appropriate knowledge level.

Last Saturday, I needed to find a place that sells corn flakes. I go through phases and I'm in a…read morecorn flakes one when it comes to cereal. I was in the Finch-Highway 27 area. I did a quick search and found this Shoppers Drug Mart (SDM) at The Albion Centre. I have bought corn flakes from a SDM locally and thought I'd try this one. I drove over here. I like when a drugstore is connected to a mall and has a separate entrance. I like not having to enter the mall and buy more stuff than I need. There was plenty of parking at around 3:30 pm. I parked and walked in. This SDM is on the older side. It was fine. It wasn't falling apart. It just looked older than most. What was sad was that this SDM does not have a cereal section. The tragedy! I was sad. I did manage to get some vitamins. All was not lost. There was a lineup to get checked out by a human. I decided to try the self-checkout. It was smooth and felt anti-social! I'd come back here for vitamins. For my cereal fix, I have learned that I won't get it here and will end up feeling disappointed. (371)

i went here today. Subrina was there to serve us. i need to send parcel to sk. she said to wrap…read morewith tape and i asked why because i never did before. she said you nee to pay for it and shopper does give you it for free. i said i didn't say to give us free . i asked you the reason for it. moreover, on the same time , somebody else came to send the parcel and they ask how much it is and she said you need to pay three dollar extra if you want to dra the parcel. Customer Unable to listen properly and then she said I didn't wear the mask and I'm speaking proper English I don't know why you didn't understand. I found it so miss behaved. Even customer smiled and ready to pay extra. I don't know why she's so pissed off at it for the day she's not supposed to be rude to the customer.

The cosmetic department is not friendly at all it's like your brothering them one was actually…read moreyawning my understanding when your in their department they help you I guess they dont what the sales This is the shoppers on hwy 7 & martingrove

Very bad service at this location, i dropped off prescription yesterday, and i came back for pick…read moretoday, and they seamed to be lost it. I had to wait another 15 minutes for them to remember or find where did they placed the order, Huge lost of time and disappointing service

I'm here to pickup the injection which was covered the the insurance I told him that there is no…read morecharge for the meds The pharmacist told me that he as no outside phone line to call the hospital to verify I don't know how they operate there pharmacies I'm not impressed with this

One of thE best stocked Shoppers. Not sure if it has changed hands but they have EVERYTHING. My…read morefavorite eyebrow primer which I found years ago in Dubai Airport, good range of cosmetics, minerals and vitamins on big sale - big $core. Staff are nice here. Store well laid out. When one least expects it, life throws a good surprise!