I've worn glasses since 3rd grade and have been patients of several eye doctors over the years…read more There is only one eye doctor that I liked immensely but his offices are now 2600 miles away. So, I don't think I'll be visiting him any time soon. Since moving here to East Tennessee ten years ago, I've had two eye doctors but neither really did it for me. I was without insurance for two years, and so when I got new insurance, I began my search. I wanted an established practice with a great reputation that was nearby. My search included Hardin Valley Eye Care and because it was nearest to my house, I made an appointment. The minute I walked into the office, I was encouraged. COVID protocols are still being practiced - 1st star; reception and staff were super friendly - 2nd star; I was seen at my appointment time instead of waiting around like other offices - 3rd star; When I met Dr. Travis Thompson, the deal was sealed - 4th star; and they have a large selection of frames - 5th star. I could go on with more stars, but they've already secured my business for years to come. I picked up my glasses today and I haven't seen with such clarity since my eye doctor in California. This is a classy, professional and welcoming practice which I have already recommended to others. So drop by and SEE if they are a FIT for your optical needs.

If you want excellent customer experience and an extremely competent and knowledgeable optometrist,…read morelook no farther than Hardin Valley Eye Care with Dr. Thompson and his staff. Dr. Thompson's exams are thorough, and he seems genuinely caring about patients. The staff is efficient as well.

Great eye exam. Great fitting of glasses. I highly recommend Ms. BEST. My only disappointment is…read morethat she no longer takes Metlife insurance so I've had to go elsewhere.

Dr. Best lives up to her name. What a patient, prompt, and caring doc. In Ohio, our son was…read moreterrified of going to the eye doctor, as they didn't explain things well and were impatient with him re: immense fear of eye dilation. Here, they provide an option of having a photo taken of eyes instead of dilation (at an extra cost). This was a welcomed alternative and saved us all a lot of time and tears, too. As someone who has never worn glasses, Dr. Best explained to me what she was doing and why, and answered any questions I had without a lot of medical jargon that would make me scratch my head in confusion. After the eye photos, she even had my son come over to look at the pics and ask her questions. He thought that was super cool. He (shockingly) told me as we left, "That was pretty fun, Mommy!" Whatttt?! We were seen very quickly and the appointment only lasted about 30 minutes, including picking out and purchasing new frames. Speaking of, there was a pretty big selection of youth frames, which was refreshing. They were all fairly affordable (most under $150) and ended up being fully covered by our insurance. Thrilled to have found this office, with high-tech exams, and highly empathetic staff.

wife went here x 2 yrs when lived in Knox, nice clean location, staff is very pleasant, her eye…read moredoctors great, loved overall service

Good care. I like Dr Phillips. His faculty is clean & up to date. Dr Philips is always listening to…read moremy needs.

Amazing, friendly staff.. and Dr. (Mrs.) Presson is amazing. She is thorough and goes through…read moreeverything with you with no rushing. They have the latest and greatest technology equipment -- I wouldn't go anywhere else but here!

First time patient. Front office staff is great, friendly, and the place is easy to find and with…read moreeasy access to parking. But....all that is irrelevant when you look at the purpose of the visit. Had an appointment with Dr M. After 45 mins in the waiting room, a Tech engaged and he covered the routine measurements, and then moved me in the exam room. Here he collected the additional routine, background info (5 more mins). And then I waited...for another 20 mins with no dr to show for. About 70 mins past my appointment time I walked out to the front desk and asked to pay what I owed, and to cancel the appointment. Dr. M came to the front escorting another patient. Front desk girls explained to her why I was in the front , and without any other explanation, or any other glance towards me, told them that I don't owe them any payment. And Dr M walked away in the back again without a second look. I would have much rather pay for a much needed appointment than wasting 70 mins waiting for a doctor. I was looking forward to this appointment after seeing all the 5* reviews. But now I saw that most of them are older than 2 years; maybe this office started focusing more on the business and lost track of caring for the patients.

Fantastic Staff. They make you feel welcomed and go out of the way to provide service. I will be…read morea repeat patient/customer.

I wish I could give 0 stars. I was told it would be two weeks to get my way overpriced glasses and…read moresunglasses, and after two weeks I called them this morning to ask for an update. I called the number that was on their website, and was apparently connected to a call center. The call center person asked for my name and birthday and was told that my glasses were ready to be picked up. I drove all the way there to be told that they were not there. I was told I probably called the wrong office (I called the number on their website). As I was driving home, I called the same number again to try to figure out where my glasses are. The woman on the phone asked me for my name and birthday and she said she saw my order. She then put me on hold to contact the office and after about fifteen minutes on hold was told that my glasses would probably be another week. Apparently, when I was told two weeks it was a lie. When I got home, someone called me from there, responding to my message I left yesterday when I tried calling them about my glasses and was told that the call center don't have access to records and can't look up anyone's information to see if the glasses are available, which I find dubious. I'm still waiting for my glasses. I paid for them so I definitely am going to pick them up, but if you're looking for eye care, do yourself a favor and go somewhere else. I wish I read the reviews before I went.

Everyone is super friendly at Premier Eyecare, they make you feel at ease and don't pressure…read moreupsells to much like other places. It's clean and bright and they have a great selection of glasses and contacts. This will be my family's go-to place now for eye-care!

As a first-time patient to this optometrist, I wasn't quite sure what to expect--but I was…read moreincredibly impressed from the moment I walked in. The eyeglass showroom is absolutely stunning, offering a wide variety of shapes, colors, and styles, including an impressive selection of designer frames and sunglasses. The staff were warm, welcoming, and worked together seamlessly like a well-coordinated team. Dr. Fry was not only professional and knowledgeable but also genuinely friendly and attentive. He took the time to answer all of my questions thoroughly and never made me feel rushed or like he was in a hurry to move on to the next patient. I was especially pleased to learn that Dr. Fry is capable of performing nearly all of the services an ophthalmologist can--aside from surgery--which gave me great confidence in the level of care I was receiving. The entire office was spotless, modern, and equipped with the latest technology, all of which appeared to be in excellent condition. I will absolutely be recommending Premier Eye Care and Dr. Fry to anyone in search of an exceptional optometrist!

I had lasik done by Dr. Cunningham last year. The results were immediate. Remarkable really. But…read morebetter yet, after several months I can report that the procedure was a complete success. I see perfectly! No more cleaning contacts, no more bloody glasses! And he's a mean guitarist as well! True renaissance man.

I went in for an ordinary eye exam for my contact lenses. I didn't have any extra services. I…read moreprovided my current contact lens exam so they knew exactly what contacts I am wearing and all of the prescription information. I didn't even have my eyes dilated. They are IN NETWORK on my insurance. They charged me $45 that day, and today I received a bill for $150 more to be paid. The total charge for a standard eye exam for contact lenses was $483.00!!!!!! FOUR HUNDRED EIGHTY THREE!!! I have a $10 co-pay on an eye exam. And they have billed me $195. Thank goodness my insurance covered some of the charges. I can't imagine if I didn't have coverage! I must return to pick up my contacts and hopefully the new ones are correct. I can't imagine what I will be charged if I need an adjusted prescription! Once I am all set with contacts I will NEVER use this group again. My husband has also been a patient of this group in the past but will find a new provider for his exam this year. Unless cost is not a concern, I absolutely do NOT recommend this provider

I was in town visiting my parents and needed to go due to some major eye dryness and irritation…read more They got me in that day and were wonderful to work with. Dr. Barry Winston gave me a really comprehensive exam, answered all my questions and sent me on my way with some eye drops that cleared up the infection and started making my eyes feel better with the first use. I was extremely happy and would recommend them to anyone in the Knoxville area.

I had just gone in November for a new prescription. I was having headaches and blurry vision. I…read morewent in with no appointment for a glasses fitting and mentioned my headaches. Dr. Rust fit me in his schedule, did more exams on my eyes, found the problem and corrected it temporarily until I can schedule surgery. All of this was done last minute, but they took the time to see what I needed and how they could help.

I had wonderful experience with Dr. O'Brien. I visited his office, Center for Sight, due a metal…read moreshard that was lodged in my iris. The office staff were very pleasant, and accommodating. I didn't have to wait long before being taken back to the examination room. Dr. O'Brien has a very calm and soothing way about him. I must admit I was very anxious, as this was my first eye injury. Dr. O'Brien was very thorough in making sure I understood his procedure, and what was about to happen. A steady hand, with a bit of reassurance, and the Dr. O'Brian had finished. The assistant scheduled my follow up, and I was on my way. I even received a phone from Center of Sight to check in, and to see if I was planning on keeping the follow up appointment. I will definitely continue to use Dr. O'Brien, and would recommend him to anyone in need of an ophthalmologist.

Cancelled my appt. after I waited over a month for an appt. And then expected me to wait another 5…read moreweeks for another appt. than said they tried to call for weeks and left messages, NO! asked what other number they had, and she said a number I never, ever had so yaaaaa but you called right one today??? We have been going there for yrs. loved the Dr.s but someone is dropping the ball !

Dr. Lauren Harris is my surgeon and she is professional. The care I have received has been good…read moreduring my corneal transplant. I enjoyed the staff and really enjoyed going to appointments at UT.

Dr Glatt. Was super glad I had my eye lids taken care of at 69 years old. Dr Glatt. Was super no…read morepain. Stitches were perfect. Now at 70. I am so glad I didn't wait. Go talk to dr Glatt. He is amazing Dr. Thanks Dr. My eyes are super !!!