I had my first Floor & Decor experience over the weekend, after my contractor recommended them…read more When I walked in, I glanced around and was asked if I needed assistance by a friendly staff member. I told her what I was looking for, and she called for another staff member to take me to the type of flooring I wanted. He took me to that section and explained that there were three categories that they carried and what the differences were. I found the prices to be comparable with other stores I visited for similar flooring. I bought a sample of the plank for $5 to take home and see how it would look in my bathroom. He also told me that if I only end up needing two boxes, I can return the third box, if it wasn't opened, for a refund. That worked for me! Two days later, I went back to buy the flooring. Same staff member working the register remembered me. I told her I was ready to buy and gave her the SKU number that I took a photo of two days prior. She called another staff member over to retrieve three boxes of the planks for me. He also loaded them into my car. It was the easiest buying experience I've ever had. Although, I was probably the easiest customer they've had to help. Yes, it helped that I already researched what type of flooring I wanted, but I'm sure they would have helped me get to that point if needed. I was there about 15-20 minutes the first day, and maybe 5 minutes the second day. I was impressed with the non-pushy, laid-back, helpful, and friendly approach by all three staff members that helped me. My contractor was happy with my choice, as he was very familiar with the product I bought. I'm sure it will look great once installed, and I highly recommend this store.

My life lately has come to reviewing home improvement places, but I'm okay with that! On Saturday,…read morewe were on the hunt for interior tiling and Floor & Decor was recommended to us. This place is absolutely massive providing all flooring options from wood, to laminate, stone, tile and vinyl. If you're looking for a certain style, pattern, or color, I'd be surprised if they didn't have it. It's also a clean, well, kept, and spacious store that is very easy to navigate around. We found the Rock Ridge Ledger Stone we were looking for in the back of the store, and snagged six boxes to start with. I'd definitely call the pricing reasonable. My only caveat is that both the staff members we spoke to didn't seem to be the most knowledgable on product. We were looking for the best sealant, and each of them didn't seem too sure on the best recommendation. Good thing I have dad on speed dial who knows the ropes of renovation! We'd certainly return to Floors & Decor for future tile and flooring needs. I see a bathroom remodel in my future...!

We ordered black oil sunflower bird seed from them online. My husband went to pick it up with a…read morereceipt and they wouldn't give it to him. They tried to charge him double the online price in addition to the fact that he already paid for it!!! My husband spent over an hour there, to no avail. Now he has to contact his credit card to reverse the charge. Update: Today, the manager honored the online order. Thank you

Called to rent a log splitter. Tyler said half a day is $75 (4 hours). I only needed it for less…read morethan 2 hours so I asked if the rental cost would go down. Tyler talked with the manager, Andy, and he said $75 is the minimum but when you bring it back, we can take some off the $75. I rented it for one hour and 10 minutes, from pick up to drop off. I asked for a discount and Andy said our minimum rental price for a log splitter is $75. Wow. It is not so much the money as it is the character reflection. Lack of integrity.

The service at Lisbon Ave. Ace Hardware is great! Staff are knowledgeable and helpful with…read moreeverything from finding replacement parts to lawn and garden. The staff customer service is a quality like no other, too. I like supporting local businesses throughout the city and will say that this location deserves all the support. From reputable knowledge to expert insight, Lisbon Ave Ace Hardware delivers value for your money along with value to the community and its customers time and time again. Their in store selection is quite vast and if they do not have something you need you can ask them for alternatives or solutions. All in all, great store.

This place is probably my favorite retail store of any type. It feels small but they always have…read morewhat I need. But more than that, the customer service is beyond five stars. The staff clearly enjoy being there - the banter back and forth among them always brightens my day. They are hilarious. And every time I have visited, there are one or more staff waiting right by the front door and they proactively ask how they can assist. Best example - I wanted to take advantage of a nice early November day to string Christmas lights today. The Christmas items were not yet on shelves, but the staff went into the storage and hauled out about a dozen large boxes and sorted through them to find exactly what I needed. This is the kind of hardware store that Andy Griffith would visit in Mayberry RFD.

Customer Service. They have more excuses than any contractor…read morei have worked with in over 30 years of working with contractors. The don't listen and blame all the other trades other than listen to some minor installation issues. Run away!!

Fast and friendly, repaired a broken window great job!read more

Professional and polite! Took only about 40 minutes, which…read morewas much faster than I assumed. Did their job and did it well!!

I was looking for "a deal." And they had a close out model. The sales manager was informational…read morewithout pressure. Very professional. The delivery had great communication and the delivery people were super professional. Very pleased.

We found Custom Designers word of mouth, and we wish we had found them years ago! We've hired them…read moretwice so far: Once to build a bathroom vanity, and again for new cabinet doors and wood trim in our family room. Doug is the owner, and he is very friendly and professional. His guys are also very professional and friendly, and they have GREAT attention to detail - which I think is very important in the remodeling business, but unfortunately, sometimes lacking with other contractors. We've done a few remodeling projects over the years, and each time we've had to start from scratch because we never had a contractor we loved. Custom Designers will definitely be our go-to company in the future.

Our True Value got a new interior face lift, with a nice cash wrap. The layout of the store is more…read moreattractive, modern, and efficient. I got the same great service I've always received form this local gem. It's nice to have a hardware store right in town. I can't tell you how many times I've had to duck in here for nuts, bolts, screws, spare parts, spray paint, grill supplies, etc. I've always liked this store.

I love coming here! Every time I come in to the store the staff are super friendly and awesome!…read moreRecently they helped me finding a new toilet bowl handel quickly and directed me where to go in the store. There were multiple options for different types of toilets which was helpful and the price was great as well!

I recently had several things framed at this shop and have consistently been impressed. Such…read morebeautiful work! Also, the price is reasonable and the staff is very helpful (especially with some with little understanding of this type of work). I highly recommend this business. In fact, I decided to go to this shop because of the wonderful reviews. I will definitely be a returning customer!

I've used them for many pieces. Friendly, helpful, great matting and design ideas, cost conscious,…read moreand great work done on time. Highly recommend. They moved to farewell avenue just north of whole foods from their old spot on Ivanhoe.