Hillcrest Forge is a metal fabrication (blacksmith) shop. They make a variety of things such as…read morerailings, spiral stairs, dock ladders, and other custom and ornamental iron work. Associated welding and repairs are also available. Hillcrest Forge also has an artistic side, when I admired their ornate picture frames in Spirit Lake at A Piece of Work. I bought a solid 8X10' version with nice oak leaf accents and a solid heavy feel. It will have an honoured place on our wall. And when I think of Gayle or my son, there are so many special occasions to consider!

I have had the WORST experience with this Hobby Lobby in the framing dept…read more I had a print that I wanted a frame for so I took it to Spencer's Hobby Lobby. I was told they couldn't put a frame on it because it was a 1/4 off and unless they put new stretching bars on it, they'd be unable to frame it. I hesitated because of the cost but decided to go ahead with that. They said it would take a couple of weeks, after a couple of weeks I received a call that they ordered the wrong size stretching bars and would need to reorder so now it's going to take another couple of weeks. A week later the store flooded. (Of course there was nothing they could do about that which I totally understand). However, if they had gotten the correct stretching bars to begin with this wouldn't have been a problem. We called to ask what was going to happen to our print and they said they'd ship it to another location and have it taken care of there. I was fine with that. After another couple of weeks, I called to see if it had been sent and they told me that I just needed to come and pick it up. I did. I live 45 minutes away from this store and an hour and a half away from the next nearest store so I hadn't had a chance to get it anywhere. Once Spencer's store was up and running I called to see if I could bring it back and they said yes. They ordered the stretching bars and put them on and I went to pick out a frame. They said it would be another couple of weeks. Three weeks later I called on a Thursday to see what was going on with the print and the same gentleman asked if I had gotten his message earlier the previous week. (I looked through my call log and there were NO calls from their store and clearly no message.) He said, "we just need to know what you want us to put on the back to hang it with?" I asked his advice because that's his forte. He advised a double wire. He said it could be done by that afternoon and I told him I couldn't be there that day but could be there by the weekend. Saturday, we go to pick up our frame. $421 for the frame and stretching bars. I get it home and get it ready to hang, take the plastic off..... there is NOTHING on the back. Are you kidding me?????? I'm furious! This is absolutely unacceptable and ridiculous! Update, I took the print to another store location. I was told that the guy from the Hobby Lobby in Spencer had done everything wrong! She took everything off and started over. Alas my print is ready to hang on the wall.

I've missed this store since flooding so happy it's opening again. No other store offers everything…read moreI need to craft

Cute flower shop with fresh cut flowers and unique gift items. Friendly service, too. When…read moretraveling to visit family and friends, this is the perfect place to pick up a beautiful bouquet.

Just a simple phone call to them showed me how rude they are. I simply called to ask if they had…read moreany sales or too many of certain flowers and they started with "it's people like you that are......." badmouthing me. Maybe in a small town they can get away with treating customers like crap due to lack of competition but people will only deal with so much. I imagine they waste a lot of flowers with this attitude as well. Go somewhere else with better attitudes and better management of their inventory.

Terrible carpet job in Newell, IA! All the seams show said they would fix 3 weeks ago and haven't…read moreheard anything since!!!

We purchased recliners from Snook's and were delighted with the recliners, and the customer service!read more

Staff is great and very helpful. They are willing to go out of there way to help. There new…read morebuilding is great. They sell both whole sale and over the counter. If they do not have it in stock or it is something they do not carry they will do there best to give you alternatives. Highly recommended.

This place was great, Darin helped us and he was awesome!! Delivery was on time and kept in…read morecontact. We couldn't get the legs on our couch so they came out and put them on for us

Very disappointing service. They offered delivery but when it was brought to my home, the…read moremerchandise was left outside and I had to move it up the stairs to my condo with no assistance.

Our daughter was hired to be in a production at the Okoboji Summer Theatre. We couldn't attend…read moreopening night so called Ferguson's Floral at 9:45 a.m. and asked if they could deliver a modern bouquet to our daughter that same day! They created this fabulous arrangement and had it to her by 12:30! Staff member was very helpful during the ordering process, they were clearly efficient and the bouquet was BEAUTIFUL! Highly recommend!

Ordered flowers for a funeral. Asked for spray of white with greens. Spent $75 + $10 delivery…read more When I got to the visitation, the puny bunch of flowers shoved in a vase was embarrassingly tacky. 5 stems of assorted flowers (no roses, no lilies) and some greens does not add up to a $75 order. I know there was a lot of pressure on the Spirit Lake florist community as it was a huge funeral. Maybe you ran out of stock. If you didn't have what I asked for, you could have called me. You could have charged me less. Or were you counting on us not coming to the funeral? Very disappointed.

This is the most genuine jewelry store I have ever been to. The women are incredibly knowledgeable…read moreand kind. I immediately fell in love with the ring pictured. When they found a previously unnoticed crack in the stone, they immediately informed me, apologized and offered an extreme discount. Without them telling me, I never would've noticed the crack and proceeded with the sale at the original price. This proves how incredibly well-intentioned and trustworthy this store is to buy from. I highly recommend as this experience was above all expectations.

I would have given them a zero but that option isn't available. I went there to buy a wedding band…read morefor my lady. I wanted to totally surprise her. As I was looking at the rings I asked them what happens if she doesn't like it? Two different sales ppl told me the same thing. Oh, we'll take care of you. They take care of you alright but not in the way one would think. So I looked & bought a ring over three grand. My lady liked it but she wanted something more simple & less expensive. I took the ring that Saturday morning because I was going to ask her while we were camping. I brought it back the first day Nelson's was open again. She never even took it out of the box!!! When we went back to Nelson's to replace it with one she wanted, we found out what taking care of me meant. For those deceitful dishonest ppl it means once we have your money WE HAVE YOUR MONEY!!! When someone says, ah, we'll take care of you it insinuate that if you pay too much we will refund your money. They don't and they know it!! They should have told me about their no return policy instead. You can return something there however, a person only gets store credit! So I had to pick things out of the Jewelry store that equaled the amount I had spent on the wedding band. That was over $2800 worth of crap I didn't want or need! Like I said, when they have your money, IT'S OVER!! I wouldn't tell an enemy to shop there much less a friend. These ppl are greedy, they will lie straight to your face & smile the whole time they're doing it. So if you do buy something there, get the cheapest thing you can So they don't screw you over as well.