The staff is very helpful and kind. This store has always been clean everytime I've been in it…read more They have always had the things I've needed in stock. I have never left here disappointed.

Awful, awful service from a snarky person. I pride myself on promoting local businesses and being a…read moreloyal ACE customer. Imbued with this "buy local" spirit, I drove to the store to purchase a product priced $30 higher than I would have paid on Amazon. The person who worked in paint on Aug 13, 2022 at 3:30pm, who asked if they could help me, turned out to be condescending, demeaning and downright rude, leaving me no choice but to walk out of the store, extremely agitated and frustrated, and with great restraint, not irate. I then went to Great Lakes Ace in Novi, and by stark contrast, the service I received in Novi was stellar, making for a very pleasant 5* experience. It doesn't take much to treat a customer right to build loyalty and advocacy. But when the customer has been wronged, they will go out of their way to take their business elsewhere. In this case, I am no exception.

The guys that work at this store are so awesome. They are full of ideas, friendly and super…read morehelpful. Benjamin Moore paint is the best anyway, but this store goes way beyond paint. I really can't say enough about the customer service. Awesome and highly recommend.

Great quality, variety, and selection of paint. Before purchasing they provided me with color…read moreswatches that were larger in size than what is offered at big box stores, and the color was spot on with what I ended up selecting. Have been here several times and on both occasions the guys working there were very friendly, knowledgeable, and helpful.

Buyer beware! Store will sell you old gunky paint that will leave you cleaning up after every roll…read moreof it on your wall. We stopped by here on Sunday morning to pick up a 5 gallon container of paint for our store remodel. We purchased 5 gallons of paint for $350 and some quick dry mud for the walls. We purchased the paint separately and hired a painter for a business remodel. The painter had suggested that we buy the paint from a Benjamin Moore store, because they supposedly have a higher quality paint and it would only require one coat and it came in the perfect color we needed and wanted too. Our painter said the paint quality was so poor and bad that it would take him more than one day of painting since there was so much paint slime and gunk in the paint. He would he spending half of his time cleaning up the gunk off the wall as he rolled it. The painter spoke to Hasan N. to find a resolution for the bad paint issue, he was of no help. The paint was old and had chunks and gunk all throughout the container after opening it and all of the gunk that stuck on every roll of it too. The paint was so bad that it would have taken 3 times as long. We would have been better off getting our one coat paint from Sherwin Williams. The rep from Sherwin Williams would have at least picked up the bad paint and delivered new paint with no questions asked. The owner, Hasan said he would swap out the bad paint for us, but the we didn't have hours to use up for the commute back and forth to drop off and pick up the paint. The bad paint has already cost us an additional day of paint time and delayed the finish of the paint for a second day. Hasan should have dropped off new clean paint to us ASAP, sent out a staff or someone to bring it to our site to save us some commute time and hours of extra time cleaning up after every roll. He simply didn't care at all that he gave us bad paint in the first place. He flat out told us it's not returnable. Essentially telling us it's our problem he sold us the bad paint. We had a tight window to get the painting done in a day and that was with the belief the paint would be good from the start. The owner even admitted to our painter that some of his paints gets gunky, this was after our painter sent the owner some requested photos of the gunky sediment from the paint. This location absolutely refused to anything about the horrible paint. They have terrible customer service or rather nonexistent. Avoid this place if possible. If you end up here, always make sure you see the paint and mixed in front of you and on a stick or flat surface rolled out before paying and walking out of this place. Don't regret buying from here like we did.

In 2020 I bought a fixer upper and so have frequented this store SOOOO many times. I've never had…read moreanything short of an excellent experience. Most recently they helped me finely tune the color of my white interior trim paint to best match the Cabinet Coat trim paint I'd used previously but was now discontinued. Products are costly being that this is a Benjamin Moore store, but the quality is incredible and my experience with the personalized customer service and the interest they've taken in watching my house come together keeps me coming back again and again and again. Even when I come in with a PPG or Behr color swatch, their color matching is the best I've experienced and they've even helped me fine tune colors of paint that was purchased elsewhere. Hands down my favorite paint shop.

Nice discount tool outlet store with brands unique to Harbor Freight. This outlet has pretty much…read moreall the bases covered when it comes to the typical tools that a DIY guy would ever need and also has a decent selection of contractor grade tools as well. Tools that I saw while at the Pontiac store included all the typical hand tools you would ever need and expect to see in places like Lowes and Home Depot to include both A/C and battery operated DC tools. Also you will find Jacks, air compressors and large assortment of air tools, Paint compressors and paint guns, generators, large assortment of yard tools, tool boxes, band saws, grinders, jack hammers, mitre saws, table saws and the list goes on and on..... On this particular trip I was on a mission to find a new compressor to replace my 25 year old Craftsman compressor that had just failed. I ended up going with a fortress 2 gallon model that was ultra quiet with a brushless motor for hopefully long life. The cost was a very reasonable $179 for a model of this type/performance and was backed with hundreds of reviews rated at nearly 5 stars. As these tools are Harbor Freight branded tools and are not usually included in the typical tool reviews/comparisons you see on line like the major brands you typically find in Home Depot/Lowes, the key to getting a good reliable tool are these reviews (of which there are many) that give a discerning customer like myself the comfort in knowing I have purchased a solid/reliable tool. Aside from the compressor I also bought a high quality rubber air hose and tire inflator/gage at a cost roughly half of what you would pay at the other aforementioned tool stores. Being retired, savings like this are very very important to me and are what makes me keep coming back to Harbor Freight tools. Overall, if you are a DIY guy and looking to get a good tool at a reasonable cost you should definately check out one of the Harbor Freight outlet stores in your area or visit them on line. You definately will not be disappointed if you do.

I purchased a charger from Harbor Freight that turned out to be defective and not functioning…read moreproperly. When I returned it after one day, Steve still charged me a restocking fee even though the item was faulty from the start. I understand restocking fees for normal returns, but charging one on defective merchandise is disappointing customer service. Hoping management reviews these policies more fairly in the future.

I stumbled in here for a simple corn broom. I walked out smiling after the staff was super friendly…read moreand assisted me in my purchases of the broom, as well as some decorative windchimes and such for my home. This place definitely feels like a small town type of shop where everyone knows everyone else and it makes you feel super welcome. I'll be back whenever I need anything for a quick repair in my neighborhood and I hope to see the same smiling faces there again! Plus, there's a small USPS post office tucked in the back so there you have it make it your one stop shopping for whatever you need.

Their service is great. They always help me find what I am looking for. And at Christmas time I…read morelove their decorations. And they have replaced my screens. Also love that they have a Post Office in the store. I have no complaints of their value.

The service is amazing. I'm a homeowner trying to do as much of my home improvement on my own, and…read morethey're always available to answer my questions, give advice, and point me in the right directions. So helpful, so friendly, and really community oriented. I love living down the street from them

This place isn't in the greatest area but it's been around forever. It isn't even the cleanest, but…read moreit's been around for forever and the man who owns it is so nice and has never closed the doors. This place can be a little expensive at times. But most times you can find what you're looking for without going to big stores like Home Depot .

The. Co. Best…read more (:

Who knew that shopping at Target was so convenient? I needed a prime rib for dinner this weekend,so…read moreI ordered one online at Target. I showed up to the store and a Target staff member brought the order right to my car door. This is an excellent service for people who are handicapped or simply don't have time to go inside. So I'd highly recommend trying out this service at Target.

This was the first time I attempted to do a major paint project myself, a basement staircase…read moremakeover. The staff was helpful in answering my questions and showing me the Benjamin Moore colors available. I bought paint and materials such as a paintbrush, plastic drop cover, and paint rollers. I was so pleased with the final product - it looks almost like I had hired a professional. If I can become a paint pro, anyone can. I recommend using Benjamin Moore paint from a small business like Northville Paint above anything you will find at a big box store. I bought the Ben, and now that I have more confidence in my painting skills, I want to buy Aura to paint several of my bedrooms. I was also shown floor and patio coating, and I may tackle painting my basement stairs next.

Helpful staff & all of the supplies you'll need to do your project - Benjamin Moore paint is the…read more Est - well worth it