I had a very disappointing experience with Dr. Williams and his office. We mistakenly went to the…read moreoffice instead of the surgery center, which was an honest oversight, and ended up arriving about ten minutes late. Despite explaining the situation, we were told our appointment would not be honored. This was especially frustrating because I had flown in from out of town specifically for this visit, and my daughter had taken time off work to be there. Given the circumstances, I expected at least a little understanding or flexibility, but there was none. The lack of compassion and unwillingness to accommodate a minor delay made the entire experience feel dismissive and unprofessional. I would strongly recommend reconsidering how situations like this are handled in the future, as it reflects poorly on patient care.

One star. I would…read morenot recommend this office. My procedure was originally scheduled for 8:00 AM. The day before, they contacted me and said that time no longer worked for them. They tried to move me to 12:00 PM, even though I clearly explained that I had to work at 1:00 PM. I agreed to 11:30 AM only because I urgently need a tooth removed that is affecting my sinus area. Then when my work schedule made that time impossible and I needed to reschedule, they told me I would have to pay $250. So let me get this straight: they can change my appointment the day before because the original time no longer works for them, but when I need to reschedule after trying to accommodate their change, suddenly I owe $250? That makes absolutely no sense. I was flexible with them when they needed a schedule change, but I was shown no flexibility in return. Charging a patient $250 under these circumstances feels unreasonable and extremely poor customer service. If you expect your time to be respected and your situation to be handled fairly, I would seriously think twice before coming here.

Denison Dental Care - Dr. Katya is a miracle worker…read more I came in after being absolutely butchered by another dentist during a failed root canal, and I truly believe Dr. Katya saved my life. The infection was severe, but she handled it with the kind of precision, patience, and compassion you rarely see anymore. She and her assistant worked in perfect sync--gentle, steady, and so kind. Every so often, one of them would softly touch my shoulder just to check that I was okay. That simple human care meant everything when I was in pain and terrified. And it didn't stop there. I received follow-up calls from both the office staff and Dr. Katya herself over the next two days to make sure I was healing well. That kind of follow-through is unheard of. Denison Dental Care is extraordinary, and Dr. Katya is an angel in scrubs. I will recommend this office to every single friend, colleague, and anyone who needs a dentist who is truly exceptional.

Love Dr Katya and staff. Julie is a great hygienist I've…read morebeen with them for years, and will remain a patient until they kick me out

The best of the best. Nobody necessarily desires a dental implant but I had two in the same year…read more Dr. Brady and his staff are as good as it gets. (Insert high-five here) -Thank you!

I recently was referred to this practice by my regular dentist to place an implant after a failed…read moreroot canal/extraction. The entire experience was outstanding from start to finish. Upon arrival, the front office staff made me feel so comfortable and welcome (I was a bit nervous!). Dr. Brady Burton took the time to explain every step of the procedure, answered all my questions and made sure I understood what to expect through the process. The implant placement itself was so quick and painless! Now months later, my implant has healed beautifully and my smile is back to 100%. Thank you Dr. Burton and team for providing such a high level of care. If you are considering an implant, I highly recommend this practice!

The lack of professionalism from this office is stunning. To clarify: we are not upset about…read moreinsurance policies; we are upset by how we were treated and by Amber interrupting a private conversation. Additionally, insinuating that this review had anything to do with ethnicity is baseless and offensive, as I had no idea what her heritage was until reading your response. Most importantly, by publicly discussing our insurance coverage on Google, your office has committed a profound violation of federal privacy laws under HIPAA. I was originally going to let this go after notifying my insurer, but your defensive and illegal response has ensured that I will now be filing formal complaints with federal regulators. Your staff's behavior is entirely unacceptable

I've had two tooth extractions there and bone grafts for a future implant. Very nice office staff,…read moreshort waits, great assistants and surgeons! I have more work to be done and I'll definitely use them even though I have to drive over 30 miles to get there. My procedures were pain-free!

Bored out of my mind waiting on my wife when she gets her wisdom teeth taken out the waiting area…read moreis very clean even the mags are in order nice fish tank with many different kinds of fish the receptionist was very friendly and courtesy I wanted to head up the street to get a few things. while I waited but she went to ask thanked me for asking cuz they were almost done with her not much to say since I'm not actually a patient update thought I was done with the review. But guess not since she's done out of surgery I got to go into another room where I'm not waiting to talk to the doctor update doc just left said she did well no drilling said it was quick very nice nothing but positive things one on one service maybe I'll come here pretty happy with the service

My son had his wisdom teeth removed on 1/7/2021. As far as the procedure went, all was well , but…read moremuch as with the 2/14/21 review submitted by Stephanie, we are having issues with the financial end of this office. In my hindsight, they ran the estimate for treatment with a 2020 date so it came back that our benefits for the 2020 year were depleted so our out of pocket was higher. The surgery was not scheduled until 2021 though, so they ended up collecting almost double the amount from us that they needed to. The insurance company paid them on 1/18/21 and I have been trying to get a final bill out of them since. I have reached out to them three times now. Rebecca states that she is "far behind" because she keeps getting pulled to the front. She has not processed payments that are now over a month old and can give me no idea when she can do so. Conveniently for them delay is in their favor as they are holding several hundred dollars of our money hostage. I have a feeling if we owed them money, they would be in a bigger hurry to send the bill. It is unfortunate that in a time that so many households are struggling due to Covid, that this office can't put some effort into getting their act together. Beware.

I went in scared to death that a small growth in my mouth was cancerous. When I went in they could…read moretell I was very nervous and upset but they were all gentle and comforting. Dr. Terry Olejko came in to take a look and stated what he thought it was which would not be cancerous. He then asked if I would like for them to do a biopsy since I was already in the office. Sure! I was taken into another room and the whole thing took less than 10 mins. The staff is amazing with comfort and care. They explained the insurance part and I was able to go back to work. They called me to make sure I was doing ok and advised if I had any issues with the sutures or the site of biopsy, to give them a call. They called 3 days later and stated it was confirmed by OSU that it was exactly what the Dr Olejko thought it was.....not cancerous! What a huge relief. I would recommend him to anyone needing teeth pulled or any other oral health issues beyond a dentist.

Very gentle, detailed and professional. Very satisfied with…read morehis office staff and services. I have been a patient for many years. Highly recommend Dr. Toth for dental services.

I can't say enough good things about Dr. Toth. I (like many folks) have a general fear of…read moredentists... such that I go to one about once every two years or so. Mind you, I brush and floss like a madman in hopes I'll never get a cavity that would require a dental visit. Anyway, after hitting my self-imposed two year schedule for a dental visit I asked several of my coworkers for a recommendation for a dentist in Upper Arlington. Dr. Toth was recommended by two different people, so off I went. My appointment was scheduled quickly and I waited maybe 5 minutes in the waiting room (long enough for me to fill out paperwork). My check up and cleaning went without a hitch. And.... no cavities!!! Also, I appreciated that Dr. Toth did not try to sell me on any cosmetic dental stuff or push extra services that I didn't need. But the biggest reason that I will always recommend Dr. Toth to anyone that will listen is the way he treated my son... My little boy is 3 years old and was scheduled for his first checkup and cleaning a week after my own. We brought him with me on my appointment so he could watch my check up and cleaning. Dr. Toth explained everything he was doing and showed him all the equipment. A week later, when we came back, Dr. Toth's staff was excellent with him and our visit went smoothly. Thank you Dr. Toth. My son and I will both see you in six months (yup, I'm breaking my two year rule.)

After two visits and procedures (extraction and dental implant) I can say that my experience ranked…read moreamong the top two healthcare experiences I've ever had, in 60+ years. All the staff were kind, efficient and wonderful to work with. Dr. Evans was caring, very personable and highly skilled at his craft. I would recommend this practice without hesitation to any friend or family member who needed similar dental work done.

I have been a patient of Dr Ellis' practice for 15 years. They are the best oral surgeon in…read moreColumbus!

Was great with removing baby teeth of my littles ones! I think anti nausea meds may be a good…read moreoption for future littles.

We have gone to Dr. Stern for many years. He removed 7 teeth from my daughter's small mouth as a…read morechild and removed her wisdom teeth as a teen. His staff was friendly professional and communicated well. My daughter's procedures went well.

Great patient care from Kerri and wonderful experience as a first time patient. The staff were…read morefriendly and helpful. I did not have to wait more than 2 minutes after checking in.

horrible. Do not go…read morehere. They have caused life long damage to my teeth and facial structure. Refused refunds with clear and obvious negligence. They do not care about you or your health. Plenty of legit dental practices around that don't involve scams and have real doctors. This practice is all about doing everything wrong. From start to finish, everything sucks. They will ruin your life.