We were only here one night, and it was a last-minute reservation after I started to feel a bit of anxiety that something would happen with our train from Verona to Milan the morning of our departure, and we'd miss our flight. (Let's be real: it's a valid concern here. As it was, we had to run between tracks at Milano Centrale to catch our regional connection, and just barely made it before the doors closed and it took off.) My chief complaint about this hotel is the lack of clear directions on how one finds the entrance. And look, it may have been sheer exhaustion or our vacation brains leading us to get lost - for several minutes - once we arrived, but I couldn't find anything on the airport's site, Marriott's site, or the map to pinpoint where, exactly, one entered the hotel. (For those curious, if you're taking the train in, make a left before you hit the big glass tunnel, you can't miss the doors and the sign. My husband mis-understood the instructions and led us on a merry (but not really "merry") chase through the car rental area before realizing we'd done a big ole donut and that we'd need help. Americans, amirite?!) The staff was friendly and helpful, which I've come to expect from Marriott employees the world over. The lobby was big and beautiful, and felt calm and welcoming - something I'm absolutely certain was planned because travel can be so stressful. My next observation is about the size of the hotel. It's not a complaint, more of a "whoo, didn't expect *that*!" because our room was up, over, sideways, into, out of, above and under. I kid you not, it took us almost 10 minutes to walk from the elevators to our room. My Bonvoy account is set up to request "room away from elevators" and did they ever deliver on that! It took us so long to get to our room that zero part of me wanted to leave it again until it was time to head to our gate. (But of course, the man needed dinner.) The room itself was spacious and comfortable, and the bed was just as cozy as I'd hoped. We got a good night's sleep, even though we got to bed late and had to wake up early for our flight. Was it an extravagance, booking a different hotel? Probably. Did it make a world of difference in our final day of travel? Absolutely. And I wouldn't have changed a thing. read more

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Very convenient location, just steps from the train and airport. Walking the long hallway to our room took longer than entering either of those. Checking in and out was a breeze. Quick and the staff member was friendly. The room was nice, clean, and quiet. read more

Sheraton - view from our room - Hotels Near Me - Ferno, Virginia

Great location, wonderful room, with really great mattress and pillows. And, truly functioning air conditioning!!! That one might expect, though, the restaurant in the hotel is just OK, (3*/5), and prices are quite high. read more

Ideal choice for overnight stay before a flight. Perfectly positioned for fast car rental return, train and terminal access. Check in/out was organized and fast. Our room was set up with a very large and comfy roll-away bed upon arrival. The room was a decent size and clean. Only issue was the temperature. The room AC wouldn't go below 21, and the second floor halls were quite warm too. Breakfast buffet in the restaurant was great, very extensive and constantly replenished. We did have to wait until we were done eating for our coffees to arrive however. At night we ate at the same restaurant. Great service, but the food was average. We did notice on our tv account that we had been charged for an item in the room fridge we didn't take, but they were happy to remove it without question at check out. Overall a good stay. We would def stay here again if passing through. read more

Sheraton - Sheraton MXP Airport - Hotels Near Me - Ferno, Virginia

Location is conveniently between the terminal and the train station. Rooms are updated. Outside halls look like they are under construction. There's a lip right outside our room so any time the metals service carts pass they make an incredibly loud noise. Outside walls are peeling and dated. Lounge food is an embarrassment. Our room would not get cool at all, no matter how low we set the temp and how high we set the fan. Third floor in general and the elevators just emanate heat. Got "upgraded" to an executive room but it was just a regular room? Worst part was they don't even give you blackout curtains so the room is super bright before even 6am in June. read more

Sheraton - No proper blackout curtain. Way too bright at 6am - Hotels Near Me - Ferno, Virginia

Last Day in Italy Staying at the Sheraton was such a convenient choice! It's just a 10-minute walk to the gates, making travel so seamless. Plus, having the train station right inside the building offers easy access to destinations all over Italy. Beyond the location, the service, room quality, and overall experience were absolutely top-notch. For me, this felt like a true 5 star hotel The staff restaurant rooms are amazing. read more

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The bar staff was friendly and hustling dispite a guest that was being a bit extra. (In a negative way) I was impressed with the way they handled the situation. My burger was delicious as well. My room is very comfortable as well at the hotel. Close proximity to gates which is perfect. read more

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We stayed at the Sheraton Malpensa Airport on two different occasions during our recent trip to Italy. The hotel is actually attached to the airport, making for an easy transition from the airport terminal. The is also a train station below the hotel, making for an easy trip into Milan. Check-in was fast and easy. The rooms were clean and well-appointed. Bed and linens were both very nice. Nice restaurant onsite. Decent bar as well. Separate reviews of Il Canneto and Monterosa Bar on Yelp. Nice place to stay if you need an airport hotel in Malpensa, IT. read more

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It's been a few years since my last tip through Malpensa. A stay at the Sheraton is always part of the routine. It's just so convenient to fly into terminal 1 and head straight to the hotel for the first or last night of a trip. The customer service is always friendly and professional. My prior review details more about this hotel. But if you're seeking convenience on your arrival or departure from malpensa airport, Sheraton is a solid choice. read more

Nice and convenient hotel adjacent to Malpensa airport where you can easily walk to. Go towards the exit, past the train, and follow the Sheraton symbol. Hotel itself doesn't look fancy and the interior looks worn. Rooms are a good size and comfortable. One issue I had was I took a trip 20 km away at a train station and could not get a taxi back. I called the hotel and told them I was a guest and asked if they could call a taxi for me and they insisted there was nothing they could do. Breakfast buffet is fantastic with a great selection of good fresh food, friendly staff, and great coffee. read more

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Phenomenal customer service. They are very helpful, there is a nice spa with sauna here, very convenient as it's in the airport.

Excellent hotel by Terminal 1. As airport hotels go, this is an excellent one. Heck, as *Sheratons* go, this is an excellent one! It's *right* at T1 (turn right to go to the hotel, instead of left to go to the train ticket office), and is impossibly chic in a very specifically Italian kinda way. The rooms are *huge* (more space out by the airport!), with the only downside being that the hotel is long instead of high - which means that you may have to walk quite a bit to get to your room. Ask for a room by the elevator!! The lounge is *excellent*, with a good spread in the mornings and evenings. The staff is friendly, the service excellent, and you really couldn't ask for much more... Bottom line - stay here on your last night if you have an early flight out in the morning! read more

Sheraton - Hotels Near Me - Ferno, Virginia

Very nice airport hotel. Within the Terminal and great for early flights and not having to worry about getting to the airport in time. The restaurant was excellent for both dinner and breakfast. read more

Sheraton - Lobby - Hotels Near Me - Ferno, Virginia

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Steer clear of the Il Canetto Restaurant. Ordered a shrimp risotto, the risotto had no flavor and the shrimp on top was terrible. We asked to trade it for a burger, which they obliged but then charged us for both. There was not even 3 full bites taken out of the risotto (we had a party of 7 and everyone tried a tiny taste and all agreed that it was bad). The manager proceeded to yell at us at the front of the restaurant telling us that they tried it and liked it??? Therefore he was going to charge us for it. He took it away, uneaten! He then proceeded to tell us that if we didn't pay for the terrible food that it was coming out of his personal paycheck...shame on Sheraton if that is the case, but I don't believe it. I believe Sheraton would stand behind their product. read more

What a fantastic stay me and my wife had. We had Diego as our host at the hotel and he was fantastic!!! He was so nice and accommodating to me and my wife at 1am when we landed from LAX. He answered every question we had and spoke wonderful English! He made sure that we had the right transportation to our next stop and guided us in the right direction when we were very nervous about how to get from Milan to our next stop ! He was so so great to us! Thank you Sheraton and thank you Diego !!! -Weston & Kristen Carrillo read more

If you're flying out of Milan you gotta love the convenience of being in a hotel attached to the airport. The terminal is literally 5 minutes from my room. Makes for super easy getaways. And the rooms are great! Lots of space, superb quality beds and bedding, flat screen TVs, and brand new bathrooms. Oh yeah, I have to mention the outstanding water pressure level. After a week of mediocre showers in the Tuscan countryside, I suddenly felt like I was showering under an opened hydrant. As for the cons, well, this Sheraton is pretty much a clip joint as far as extras go. Pizza and a burger? 33 bucks. Wifi access? 18 bucks. Want a swim in the pool? 15 bucks. Bah. All in all though, this is a great hotel and it's far better than most US based Sheraton's I've stayed at. If you have the cash youll be fine, but for those on a budget, watch out. Four stars. read more

Sheraton - View from parking lot 3 - Hotels Near Me - Ferno, Virginia

This was a very conveniently located hotel at the arrival side of the terminal 1, the Malpensa Milan airport (MXP). If you're in the airport, head toward the P2 section to find the hotel Checking in was easy without a line at 9 pm at night but there was a long line the next morning at 8 am. Advise you go early as there is no checkout with the app. Rooms were spacious and quiet - never heard our neighbors or a TV or even anyone walking outside. Shower stall was messy - only a half door that doesn't block all of the water from dripping outside the door or running on the floor. Water pressure from the shower was great as were the amenities - shampoo, conditioner, body wash, lotion, mouthwash, shower cap, razor, toothbrush and toothpaste. We were fortunate to have Club level access on the 3rd floor and there were small sandwiches and a salad available to us till 10:30 pm as well as breakfast from 6:30 am. It was an extremely convenient and comfortable hotel and we would stay there again. read more

Sheraton - Sweet Suite! Wooden floors, clean room - Hotels Near Me - Ferno, Virginia

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Yes, it's pricey, but I'd book here again! The convenience can't be beat. This was my first time to fly out of Malpensa - so glad I opted to stay here. It's one thing when you know the airport, and now that I know this one, I'd *still* stay here. If you take the train from Milano Centrale, get out at Terminal 1 (pay attention! I didn't hear the overhead announcement till we were pulling in. Thankfully, noticed ppl were starting to rouse and congregate at the doors, so I prepared to do the same). Go up one floor. The Sheraton is to the left, before you head *into* the airport. I'll include a pic because I didn't see it the first time ("always look forward" has its shortcomings too apparently) The staff is impeccable; and they're comfortable and confident to converse in English or let you keep practicing your Italian (much appreciated, Ana!) and professional, they ensure all is capisce. Check in was a breeze. Another staff member came up and promptly offered me a luggage rack which for my pride was thankfully not needed. Just be aware tho that the walk from where the lift lets you out to your room can be easily 1/8 of a mile - and there were rooms much further in! And back again for meals, etc, the airport. If your companions have decreased mobility or stamina, keep this in mind tho I imagine the hotel would provide assistance where needed discretely. I arrived around 1630; the main restaurant doesn't open for a few more hours but they have a good-sized bar in the Italian fashion, Monterosa. Great staff, again. Antonio and Koffi were wonderful, candid, gave great suggestions and good conversation. I fully intended to come back down later for one last real Italian meal but the portions (esp my quattro stagione Pizza) were huge and delicious, I ended up bringing the rest to the room and couldn't finish it all. The fries (an ode to a friend from earlier in the trip) and the tiramisu were ok, tho neither were exceptional. The spremuta was good and refreshing but on the small side and overpriced for it. But fresh vitamin C is hard to come by when trekking in under the wire from Liguria! The room was well appointed; blow dryer included. Gotta luv a wellplaced glass in the shower. Small containers of shampoo, conditioner, body lotion. While there weren't an over abundance of electrical outlets, I was able to charge up batteries for two cameras and cell phone and tablet subsequently. And while I hvn't seen this in a while: DO NOT OPEN the fridge unless you need one of the contents. Using the fridge to store your own cold water seems discouraged. You've been warned. And I was so relieved I'd stayed here especially after rolling my luggage down to the entry, out across the walkway into the main airport and then *all* the way to the checkin area for Delta and American Airlines which is quite a good distance. Chatting with the staff, they were commiserating about the trek and warned:"it's about a 20-25" walk to your gate". Heeded. So, yeah, consider the Sheraton esp if you're flying in/out of Terminal 1 at Malpensa. read more

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Flew from New York JFK to Milan Malpensa. Stay here for one night and it was amazing. Assigned a great room, in the morning when I look out from my window. Here goes the great mountain range of Alps. Covered with snow. The view itself is priceless. Its seems that Milan is so close to the peaks of Alps. One heads up because of tightened security measures this hotel no longer store luggage. You have to either put your luggage into the hotel room or take with you and store in the airport. But don't worry the airport is just 5 mins walk away. read more

Sheraton - Hotels Near Me - Ferno, Virginia

This hotel was a life saver for me. I don't know how but I checked out of my hotel in Milan city and left at 1am thinking my flight was at 4am. Only to discover after getting to the airport that my flight was actually not until 7:30am. I was tired and in much need of sleep and too far from the city to go back to my hotel. I was so relieved to learn that there was actually a Sheraton inside of the airport. I decided to check in and use the facilities for the couple hours I had. It was the best decision. Although 2 hours was not enough sleep time, I felt much rested and ready to get on a 13 hour flight! This Sheraton is extremely large. The beds are big and very comfortable. The pillows were amazing. Shower was awesome! The next time I'm in Milan, I'll be sure to spend my last day/night in this hotel as nothing beats than having the peace of mind in knowing you will have time to rest and make your flight. Also worth noting, the folks in the reception were amazing. They understood my dilemma and made a room available for me immediately. Thank you!! read more

I am so disappointed with Marriott Bonvoy Sheraton at the Milan Airport. Did they give me the worst room. Furthest away, moldy, in disrepair because I am an American in Italy. Anyway you slice it off this is what Marriott consists acceptable I will chide another brand. read more

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Great location right at the airport, but it took me two elevator rides to figure out I needed to get off at the lower floor and then exit right to go under a tunnel to get to the hotel. (Maybe it was just due to my jet lag? I want/ need an excuse not to feel dumb). Check in was interesting - they have x2desk, one for executive members and another for the plebs, which did make me feel like a 2nd class citizen somewhat. Also, my credit card got charged an extra 30% on top of my company room rate (wtf?? I was staying 6 nights so that was a major chunk of my credit, gone - not that I was planning on going to any fashion houses in Milan, but still!!) There are only 3 floors, and I was on #3. Like the concept of an all day buffet / grazing place. Disliked the vast space I had to walk across to get to my room. Loved the bathroom - awesome, huge shower with great power jets and a bidet! Also there was a loofah - sweet! Did I mention that I really really love the bathroom and all its amenities - whoever designed it did so very thoughtfully and sympathetically. From the shower head which has all the speeds (gentle rain shower to atomic jet), the in-built non slippery grooves on the shower floor, how spacious the shower feels, the placement of the towels, the loofah (omg! When was the last time u got a loofah at your hotel?!) to the two hooks by the side of the door, as well as the bidet- I am just a fan! But I wish their toiletries would also up the game - seriously, who wants to use a body soap that uses Red-5 as a component? And we are in Italy - there are tons of Eco-friendly options that are better for the skin and which also don't hit the purse too harshly. read more

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They still edit your reservation for more than a night charge you a full extra day and give you one less night towards your elite status. Check in is always painful long. The lounge is awful. Breakfast is a gross. Fatty watered meats and only hard boiled eggs. Never can get room service on the phone; it just rings and rings. Hope Marriott dumps this mess. read more

Sheraton - Hotels Near Me - Ferno, Virginia

The staff doesnt give a shit about you. Rebecca at the front desk was very rude. She refuses to have my room cleaned, but offered me free towels. Luke I give a fThe hotel itself is built in a way that makes you walk about 1/4 mile to get to your room. The rooms smell bad and the staff is rude. Also the gym is pretty whack. I would not recommend staying here. This place is so large you have to walk a quarter mile to get to your room and the gym is also a trek. This hotel really sucks. Stay someone else and save the money because this place is not worth $200usd per night read more

This review is based on a 24hr visit, waiting for a flight. Good from afar, far from good? That about sums it up for me. Checked in after a long drive and upon entering the room it smelled like the Marlboro man had been camping out in there. Immediately called front desk and had them meet me in the hall and take me to a new room. Speaking of rooms...what is listed on the Orbitz website as a "mountain view", doesn't exist. My "mountain view" room overlooked the parking lot, and there are truly no mountains visible anywhere. Seriously. Rooms facing said parking lot heat up from the afternoon sun and don't cool down until you wake at 4am freezing because they have to keep the rooms temp at 17.5 to keep you from melting until sundown. The restaurant onsite is very deco, but as they say "all show and no go", as the meals were mediocre at best, at astronomical prices. Hey, it is the airport so you are captive and have extremely limited options. The older gentleman in the bar area was friendly as was our server, so no issues with waitstaff at all. Would only recommend a stay here if it's a travel must. read more

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Got 2 rooms and requested 2 rooms next to the kids. Clean, staggs are friendly and a comodating. Able to leave some of our bags while we go around the city. Tried to make the reservation again in the next few weeks but was al fully book. Made RSVP Instead to Best Western Cavellieri read more

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Do not stay here. We made an appointment for couples massage. At the spa, there was no one at the spa desk, no robes, no flip flops, no shampoo or conditioner, they did not show me around so I had no idea where the steam room, lockers, or sauna were at. The tea pots were filthy with sediment. My massage therapist put me in a room and I waited there for 15 minutes, then she sent in an inexperienced therapist so she could handle another client who walked in. It was a disappointment. Massage was not great but felt more like someone lathering you with lotion. Sad. Black mold in the Spa steam room and has a bad FISH smell. They charge 3 euro for a swimming cap and if you don't buy then you can't go into the pool. After they tried to charge us 10 euros for using the fish smell steam room and sauna. They have a place called Quiet Area, but far from it when you have ice machine next to shower making loud constant noise because it's over flowing with ice. In the room the curtain was not installed correctly so you have a light beaming towards your face at 545am. Curtains could not be closed correctly. Shower in room has a 1 inch gap at the bottom of the door frame allowing water to leak straight out on the restroom floor. When we noticed we had to conduct a flood rescue and use ALL the towels so we can stop water flow. Chlorine stain on carpet right at the entrance of the room, which has not been replaced. Multiple missing items inside of mini bar which we had to call in so we would not get charged also. To finish the 1 night stay at this hotel the air conditioning unit makes loud rattling noise when left ON. You know when Italian customer service sucks and is way far from you would be treated at a Sheraton in the U.S.A. when you check in at the front desk and they don't greet you and just say Next, like if you're standing in line at your Department of Motor Vehicle. At their restaurant we sat last night and order 1 wine glass plus food and wine glass never came but it showed up for 9 euros on you receipt, which I was not going to pay. Glad to leave back home today. read more

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AVOID THE SHERATON MILAN MALPENSA HOTEL AT ALL COSTS. My family booked a stay here because we had a 5am flight out of MXP Airport. We booked 2 rooms and both were brutal. Let me break it down for you: Pros: + They give away free candy at the front desk. Cons: - Roger B's review on 5/8/2017 already describes the problem: the A/C doesn't work! It's like using a single window A/C unit to try and cool an entire house. It took 6 hours (!!!!!!) for the room to cool down. Insane. And since this has clearly been an issue for over a year, it's obvious the hotel doesn't care. - Our toilet didn't flush, so we called the front desk. The phone rang for 17 minutes before someone picked up. It took almost 2 hours for the plumber to arrive. He didn't have the necessary tools and so he left. He returned 1 hour later. All in all, imagine your poo stewing in a hot room (remember, the A/C doesn't work) for almost 2.5 hours and having to use the the public bathrooms. Fun. - The staff hate their lives. Apparently the management really doesn't care about staff turnover, so they provide very little incentive for rewarding staff for good customer service. I overheard them talking to one another about this in Italian, and since I don't look Italian, they didn't think I could understand. - Airport hotels are supposed to be convenient; this is why we pay the extra money. But the Sheraton is NOT as convenient to flights as you think. The hotel is weirdly laid out, and is really long (hallways are literally about a quarter mile long). Our 2 rooms were placed on opposite sides of the hotel. It took 7 minutes to walk from one room to another. To get to the airport took a 12 minute walk. Another family who traveled with us stayed at the Holiday Inn Express by the airport, and they took a shuttle which dropped them off at the airport front door. Total travel time for them was 9 minutes, which meant they actually got to the airport faster than we did. Don't make the same mistake I did. In retrospect, I should have booked one of the airport hotels nearby that offers a shuttle. Those were much cheaper, and it took about the same amount of time to get to the airport on a shuttle as it took me to walk from my room at the Sheraton. This hotel is a total fail. read more

This hotel is wonderful! You can get to it right from the airport terminal (without leaving the building) ... This saved me last time I landed unexpectedly at 3am! Ouch Other than the fact that half the guests are flight attendants/ pilots, you'd never guess this was an "airport hotel" -- it's actually fairly luxurious! There's a full spa with treatment options, a great restaurant, lounge and bar. The hotel is very modern, clean, spacious and all around excellent. The staff are great and speak multiple languages. Tip: sign up for rewards. Buy 2 nights, get 1 free! read more

Beautiful modern hotel with a direct connectivity to T1. Wonderful staff in hotel and at restaurant. Clean spacious rooms, plenty of outlets for charging and spaces for working. The Sheraton Milan Malpensa is a home run, hard to beat. Wish we could have stayed longer and that statement is a great recommendation. Enjoy! read more

The room was nice and clean.. But looking out onto the inside garage.. Better to leave the curtains closed! No free wifi apart from special areas like the lift area - people were sitting on the floor with their laptops. Ridiculous for a business hotel.. Having to pay 3 euro per hour to use internet in your room is not acceptable. Service could be better. read more

The Sheraton Malpensa is summarized in a word: convenience. It's located at the entrance of Terminal 1, right where the Malpensa Express train stops. If you're staying in Milan and have an early flight, this is the place to stay, in spite of the price premium for quite literally any add-on. SPG members will enjoy the usual perks for free. Couple of things to note: the rooms are fairly large and nicely decorated, but don't expect a memorable view. The curtains are odd and not exactly functional. No food options outside the hotel so the restaurants are the way to go: pricey but they do the job, with a pretty decent room service if you're so inclined. The gym is quite good, and, hear hear, there's a pool as well, all included in the rate. All in all, a good option before a long international flight or an early morning departure. And if you have status, the perks are quite nice. read more

It is a huge and impersonal airport hotel with excellent design, nice rooms, good restaurant and bar. It is conveniently located within walking distance of Terminal 1. Rooms are clean, security staff looks quite angry, no baggage service and you have to walk some minutes to find your room The in-room WiFi did not work well with me. To slow and lots of interruptions. I did not get any information of the hotel facilities whilst checking in. (healtclub options, WiFi, upgrade, restaurant recommendations etc,); Booking over internet plattforms or agents will save you money. However, nothing big to complain, neither to point out positively. read more

Stayed here twice - once on purpose and once by accident. The first night was at the beginning of our trip. We had to meet our tour group at the airport early the next morning so staying here was the easiest and fastest. And surprise surprise, I had some of the best lasagna I tried in Italy in the hotel bar. On the way home, American Airlines put us up here for the night when our flight was cancelled. For the way Sheraton handled our otherwise frustrating experience, I have to give them five stars. We were given wonderful food (great lasagna again!) for three meals in a row, and our rooms were clean and spacious. The process of getting a flight full of angry people into rooms was handled flawlessly. They even packed us a breakfast for the flight the next morning. There is also free WiFi in the bar and lobby which allowed me to email my boss to let her know I wouldn't be at work the next day! In general, airport hotels aren't anything special, but Sheraton was a perfectly pleasant place to stay for an unexpected extra night in Italy. read more

After spending the day in Milan, we took the last train to the airport. The Sheraton is right next to the Terminals and train station for Malpensa airport, which is extremely convenient. It's about a 5-minute walk from the hotel, but it can be 10 minutes depending on where your room is. Check in was pretty smooth considering that I'm a platinum member. There was a small issue in that they had my wife's name on the reservation and didn't see that I was a platinum member. I didn't receive any noticeable platinum upgrade, but given that I was only going to be staying for 6 hours I didn't really care. I only needed a bed to sleep for a few hours. My room was quite far from the elevators. Carrying 3 suitcases and a stroller, I would have preferred something closer to the elevators. The room was spacious and the bed was comfortable. I took a nice hot and relaxing shower. The lounge was quite nice for breakfast as it contained many items to choose from. But if you're staying on a different floor, this will take some time to get to. I recommend this hotel for anyone that has an early morning flight out of MXP. We literally walked out of our hotel and were at the gates in no time. It makes for a less stressful morning. read more

The front desk staff is excellent and very pleasant. Our room was very nice but don't look for a view of anything but a parking lot or terminal building - it is an airport hotel after all!! A minor complaint is that the curtains don't close properly so you get an early morning sun waking you. The carpets need to be cleaned. The restaurant staff and food are terrible!! We went to the restaurant at 8 pm (they open at 7 pm) and waited for 20 minutes before our waitress showed. When we ordered a menu appetizer we were told "sorry, all gone". We ordered dinner and one entree was great but the veal was over cooked and tasteless!! The waitress never came back to check on our food or to offer anything else. We finally got up to leave and the front desk had to chase the server down so we could pay! No apologies, ever!!! read more

This Sheraton is directly across the street from the airport so it's extremely convenient for those travelers with short layovers between flights. Another convenance this hotel offers is a short walk to the train station. The only negative is that there isn't much for restaurants besides those located in the airport or the one at the hotel. The rooms are clean and decor is modern. One of the coolest things is that each room has silver plastic curtains to block out the sun and keep out the heat. I have stayed here a couple times and would recommend it. read more

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Worst ever hotel assistance. I booked this hotel 6 months prior to my trip in Europe. Then along came the COVID Plandemic. My tour package was cancelled, yet the hotel portion of my stay was not refunded. I booked it thru Expedia, another failed service, trusting that they would act on my behalf. Hotel refused any kind of credit or refund. Sheraton hotels are off my list permanently. Expedia failed me too, and Allianz credit card travellers insurance failed me as well. Fail, fail, fail. Welcome to the age of greed! read more

The hotel is located outside terminal 1 of Malpensa Milano airport. Is a huge complex with hundreds' rooms, so expect to walk a little bit. Very convenient if you need to take a flight or staying overnight. A little expensive, but affordable (120$). If you are a priority member, the breakfast is included. Fitness room with dry sauna is 10 euro/day. read more

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You're definitely paying a premium to be connected to the airport, but if you don't want to deal with the hassle of sketchy taxi drivers and un-reliable hotel transpo options to catch your early morning flight, then this place is totally worth it. The front desk agent gave me complimentary free wifi and a room upgrade. The room was wonderful, bed was heavenly, and the bathroom was pretty...basically, it's what you would expect from a Sheraton that's not totally ghetto and out dated. Like others have said, it could easily take several minutes to find your room because the hotel is so large and spread out and the rooms aren't all in one section. I would totally stay here again if I had an early flight (or late arrival), but book in advance or it will get really pricey. The restaurant is totally overpriced and the food is just meh --- basically, what you'd expect from a hotel restaurant. Decent food options are slim at MXP so if you can, I highly recommend picking food up elsewhere before checking in...assuming you're going to want to eat at some point during your stay. read more

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