I contacted Perrys Electric about installing a mini split system in my house. They came to look at…read moremy property, we come up with a basic plan and they gave me a quote. Once I accepted their quote they were able to order the equipment and start the install. The equipment took about two weeks to arrive and they were able to start the installation process right away. The overall time it took them to install the mini split system, which consisted of the outdoor unit and three indoor units, was three days. I was very surprised at how quick the equipment came in and how fast they were able to get it installed. The quality of the installation was excellent and they were able to run and install everything the way I envisioned. They also cleaned up very well after themselves. All the technicians were very knowledgeable about the system and were able to answer any questions that I asked them. The only negative thing I have to say about them is that they were not the best at keeping the customer up to date or giving them information about the system without the customer having to ask for it themselves. The negative comment is a personal one that I felt, but might not matter for other customers. I am just a person that likes to know what is going on and how to take care of proper maintenance tasks, so I am always asking questions. As long as the customer comes up with all questions beforehand to ask them about the system, then there will be no issue at all as they are extremely knowledgeable about their work. Overall I would give them 4.5 stars due to the lack of information given to me without having to ask for it. Going off of their installation alone gives them 5 stars and I would recommend them to anyone.

Received courteous and knowledgeable service on new furnace last winter and follow up furnace…read morecheck/ filter change.

We are new to the area and We had an issue with water backing up from the drain in the basement,…read moretwo hours later we had two wonderful young men came and worked on the drain for a few hours! They were true gentleman! kind and friendly! Very impressed with their respect for the surrounding! they did a phenomenal job! I was so worried about the mess that could have been made!! I was very impressed with their work and cleanlines! HIGHLY recommend!! I wish I would have gotten their names. They deserve much praise!!

Professional, courteous, friendly…read more The water heater was leaking and I was ready to purchase one. Chris suggested a tech check it. All that was needed was a $25 part, thus saving $100's of dollars. Good experience. The tech who serviced the furnace found a problem. He took a picture of it and showed me the problem and explained the purpose of the part. The furnace was working correctly within the hour. Ekern's has been the company I have worked with during the years I have lived in Brookings. Good "home town" service.

Very nice people that know what they are doing.would recommend to anyone that is needing helpread more

From the owner: Active Heating, Inc. is the premier HVAC dealer in northeast South Dakota, proudly serving the…read moreBrookings and Watertown areas. We pride ourselves on providing timely, quality customer service while creating relationships that last a lifetime. For over 40 years, Active Heating has been serving the needs of residential, commercial, and industrial customers around the region. With heating, cooling, and indoor air quality, you could say that we specialize in comfort. Whatever your HVAC needs may be, our goal is to provide you with outstanding service and the comfort you depend on.

Chris, with Iron Hide H&C, was great. He was knowledgeable, courteous, worked within my budget,…read morewalked me through the purchase & replacement process with professionalism and human kindness. I felt he wasn't trying to oversell me or sell me items I didn't need. I got a great quote for new furnace & AC units. His quote came in $10,000 less than a larger, predatory company. His team worked fast & efficiently. I highly recommend Iron Hide Heating and Cooling for your maintenance checks and new unit needs.

Very efficient and a smile on the time and great price explained how the product works etcread more