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    Shepard Douglas,MD

    2.5 (2 reviews)

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    12 years ago

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    O'connor John J MD - Suite A

    O'connor John J MD

    3.7(12 reviews)
    32.4 mi

    Doctor O'Connor is the consummate neurologist for EMGs. As a practicing orthopedist, I receive a…read moregreat deal of feedback from my patients. He is kind, explains everything and is gentle. I would highly recommend him!

    I'm sure the doctor is great, however you have to get past the wicked witch at the front desk…read morebefore you can see the doctor. I hope you have better luck than me. The old lady answering the phone has a few screws loose, and that's putting it mildly. Read these other google reviews and you'll see what I mean. My Insurance does not require a referral. I called, and the rude old receptionist claimed they were not taking any new patients. So, I scheduled an appointment with my primary doctor, and guess where he is referring me...LOL. I said to my PCP but I thought they weren't taking anymore patients, he said "not that I'm aware of, I just referred someone there". Haha I think doctor O'Connor needs a new person answering his phones because this old bag clearly has dementia. Fast forward two weeks: I called to see if they have received my referral and to schedule my appointment. Guess who answered the phone, if you guessed the same lady as before you would be correct! Now, she is claiming "they do not take my Insurance". I let the old bag know that this provider comes up on my Insurance portal list, I know those lists can be outdated, so I called my Insurance and they are showing this provider as being active. She made it sound like they only take Medicare (which I'm sure is NOT true). Then she proceeded to tell me "with that Insurance you will be probably have to go down to the Valley". She named some Neurologist that does not even exist in the Prescott area ( I think this old bag needs to retire because her dementia is terrible!). The old bag at the front desk will become combative and rude, even cut you off if she doesn't like what you have to say. I am amazed that nobody has complained about this lady. She makes things up as she goes, and is preventing people from seeing the doctor. Just a nasty human!

    Thumb Butte Urgent Care

    Thumb Butte Urgent Care

    1.6(7 reviews)
    2.7 mi

    This is the information that's on their website:…read more 3120 Willow Creek Rd. Prescott, AZ. 86301 Tel: 928.212.1480 Urgent Care Hours: Mon.-Fri. 9am-7pm Sat & Sun  9am-2pm On the evening of Friday 1-25-19, I went through one of the longest and most painful experiences in my life with a UTI. In the early hours of the morning I started looking up urgent care facilities and this one had a 5-star rating behind it. At approximately 8:50 a.m. on Saturday 1- 26-19, I called this facility and their voicemail put me through to their new building nearby. I left a message stating how much pain I was in and that I'd like to make an appointment for that day. I left my phone number for them to call me back on. Ten minutes after they'd opened, I still hadn't heard from this urgent care facility so I called back and left the same information again. Shortly after that I went to their website and filled out my name and address, asking for someone to call me back. I waited and waited and waited and no one in this business ever got back to me. I'm absolutely disgusted with this urgent care facility and I will continue to tell my story to everyone I meet. Bottom line avoid this place all costs, because in my opinion they obviously don't care about a person who is in 'excruciating pain.'

    The staff in the front are so incredibly rude and unhelpful. I can't even believe how rude the girl…read moreat the first desk on the left when you walk in. I asked where urgent care was and she looked at me with disgust and said "not here" and then picked up her phone again. She was then rude to the person that walked in behind me. I walked to another station and asked where urgent care was and they said we don't have an urgent care anymore go down the street to another place. But I had already called the office and they said they did have an urgent care. I will never go to this place again and do not recommend it to anyone.

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    Shepard Douglas,MD - neurologist - Updated May 2026

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