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    O'connor John J MD

    3.7 (12 reviews)

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    9 months ago

    Doctor was personable and he answered all my questions about the EMG procedure. Wish he was taking new neurology patients!

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    Thumb Butte Urgent Care

    Thumb Butte Urgent Care

    1.6(7 reviews)
    51.4 km

    This is the information that's on their website:…read more 3120 Willow Creek Rd. Prescott, AZ. 86301 Tel: 928.212.1480 Urgent Care Hours: Mon.-Fri. 9am-7pm Sat & Sun  9am-2pm On the evening of Friday 1-25-19, I went through one of the longest and most painful experiences in my life with a UTI. In the early hours of the morning I started looking up urgent care facilities and this one had a 5-star rating behind it. At approximately 8:50 a.m. on Saturday 1- 26-19, I called this facility and their voicemail put me through to their new building nearby. I left a message stating how much pain I was in and that I'd like to make an appointment for that day. I left my phone number for them to call me back on. Ten minutes after they'd opened, I still hadn't heard from this urgent care facility so I called back and left the same information again. Shortly after that I went to their website and filled out my name and address, asking for someone to call me back. I waited and waited and waited and no one in this business ever got back to me. I'm absolutely disgusted with this urgent care facility and I will continue to tell my story to everyone I meet. Bottom line avoid this place all costs, because in my opinion they obviously don't care about a person who is in 'excruciating pain.'

    The staff in the front are so incredibly rude and unhelpful. I can't even believe how rude the girl…read moreat the first desk on the left when you walk in. I asked where urgent care was and she looked at me with disgust and said "not here" and then picked up her phone again. She was then rude to the person that walked in behind me. I walked to another station and asked where urgent care was and they said we don't have an urgent care anymore go down the street to another place. But I had already called the office and they said they did have an urgent care. I will never go to this place again and do not recommend it to anyone.

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    O'connor John J MD - neurologist - Updated May 2026

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