I was absolutely shocked to see there weren't many reviews here yet, because Dr. Lund sees so many…read morepatients. I figured I'd write a review to help people know what they're looking at here, because the results I got were great!
My story began in the middle of high school with some seriously crooked teeth, and I was worried that braces weren't going to do much. I also had a pretty bad underbite to compliment them. As it turned out, pleasantly enough, Dr. Lund said that he would be able to help! ...Though, it wasn't perfect. I will mention the good things first.
After expanders, Herbst Appliances, a bit of pain, and a few years, I'm now happy with Invisalign braces on my top row, and permanent metal braces that hold my bottom teeth in place on the backside (No one can see them)! My smile is literally perfect, and everything went as expected. The place is nice, the staff are friendly (To other clients), there's a nice, pleasant atmosphere about the place, and it's very contemporary and comfortable. No complaints there. All of the staff got together and sung a cheery goodbye song as I left my last appointment. Picture-perfect, almost.
My only real gripe is how every single time I came in there, they made a point of addressing me as "bud". Of course, they said it in a friendly manner, but that's a really weird thing to call a girl by. I didn't hear them say that to other girls, just other friendly names. They called the boys by "bud", and I began to understand it's probably because my chin looked pretty big while I was on Herbst Appliances. Even Lund himself did that. No matter how many times I asked nicely for that to stop, it continued, and they acted like it was rude that I'd even suggest they stop. I don't know, eventually I would bear with it and stopped bringing it up for the final few months. They're still great people aside from that. Maybe they thought I was transgender for some reason? I have no idea; I'm biologically female, and I certainly hope they're not discriminatory against those people because I have a few as friends, one who might need this service. I think the doctor also confused me for a male the first time I came in because of that gross underbite I had at first. I have a perfect profile now, so there's no mistaking that anymore.
Aside from that hiccup every time I came in, it was a very nice place, and I would gladly go there again for their excellent service and staff. It's no surprise this place is highly recommended, but I have to give it a 4/5 because even though the results I received were nothing short of amazing, I hate to say I'm too afraid to recommend Dr. Lund to my friend who is transgender. I hope it's just a big misunderstanding on my part, because I really wish I could.