I had an amazing experience with this business and its employees. They were very patient with me…read moreand any questions I had over the course of my design order and were incredibly accommodating. I requested a sweater designed with a video game for a birthday gift and was pleased with the process it took to complete it. I appreciated the question of permission to use designs outside their database for the protection of artists and their copyright, especially with the current climate of AI feeding on stolen artwork. They were timely and provided incredible customer service. When the initial design came back the colours were duller than I expected and they did a second pass to increase vibrancy free of charge. They clearly value customer satisfaction and service, and their wide variety of options and designs are awesome! I'll definitely order from them again.

Top notch products, with top notch customer service. These guys put their hearts and souls in to…read moretheir work, and the final product truly reflects that!

I cannot speak highly enough of this business. I went in needing a personalized shirt on very…read moreshort notice. We sat down and designed a shirt from scratch and had it beautifully printed on a high quality t-shirt in under an hour. I'm sure that can't guarantee that kind of turn around all the time, but they clearly want to take care of their customers. I will be back!

Their website states they have no minimum order quantity, and claims, "From one T-shirt to 10,000,…read morewe've got you covered". Well, if you are looking to have just one item printed, expect to be treated like they don't give a sh*t about you. I had to call and email them several times just to get a reply, and then they just stopped replying all together. If they had initially simply said they're not interested in doing such a small order, fine, at least that way I wouldn't have wasted my time trying to get them just to respond. But when they let you know they don't want your business by just ignoring you, while at the same time claiming they've "got you covered" no matter how small your order is, well that's just irritating. So, my advice is, if you are looking for a local print shop to do a small order, don't bother wasting your time with Banksii. I recommend Pork Chop Printing in SODO. They were happy to print my shirt (even on very short notice) and were very responsive. Edit: The owner's response to my review is very inaccurate. It is true that I said I had decided to not go ahead with the order (which I decided mainly due to his lack of responsiveness to my emails/calls leading up to that point), but a couple days later I decided I would give them another chance. So I called and left them a voicemail but never received a reply. I then sent them an email, to which they also never replied. I then tried using the chat feature on their website and never received a reply to that either (it claims that they reply to chat messages within one hour). So his claim that "All email were answered" is total BS. As far as his claim that "All of our services on the website list minimum order quantities, except vinyl", while it is true that it says that on the individual pages linked under their "Services" page, the FRONT PAGE of their website says, again, "No minimum" and "From one T-shirt to 10,000, we've got you covered". So, like the owner's response to my review, their website is very misleading. So not only are they obviously not interested in your business if your order is small, but they apparently are dishonest, too.

Great customer service! I emailed them for a quote and they replied very quickly. Turn around time…read morewas about two days for five embroidered items. Would go to them again.

This business is everything people love about supporting local small businesses. Our wedding is…read morethis weekend and we forgot to get presents for some special people and this team delivered with no time to spare. Thank you ladies for not only the incredible speed of work but the quality of the work. We gave the handkerchiefs out Thursday and they brought lots of tears!

I had a great experience with T-shirt Madness. I was just getting a few shirts made for an event…read moreand Erik was super prompt in responding to my emails and timeline. I was able to try on a couple different shirts to see what fit best. And the end product looked amazing. I will use them again for any future needs.

I called many times while waiting on their store street to see if I could meet with them, with no…read morecall back til later in the day from Eric. Once he called back and tells me the business is right around the corner from where I was parked, I was frustrated unable to meet face to face. There's no visible business sign from the street, other than a residential home for the address publicly provided. Eric called me again about a week after to see if I was ready and told him I'd get back to him once the design is complete. In the meantime, I gave him an idea of the design and the number of shirts I'm looking to order. I got no response, via text, in the two texts sent. I called many times, leaving v-msgs and no call back. I called around June 19th, alerting him I'm ready and still didn't get a call back. I just placed an order with another company for about $2K worth of merchandise. They might be good once they "accept" you but trying to get a hold of them has been difficult beyond reason. I really wanted to give a local business a chance but clearly they didn't want my business. I'm hoping there was more going on than the silent treatment I got.

It's very easy to work with this business. After contacting them to work up some graphics for our…read morenew business, we emailed our logo and described what we wanted. The graphics came out perfect! They applied our vinyl business decals on the side windows of our Jeep. Installation was a breeze and took no time at all. We've also had T-shirt's screen printed and some corrugated signs made for our business. We've been happy with everything and intend on returning for more items as our business grows. Highly recommend this place for all graphic/design/embroidery needs.

Great service and super nice owners! Top notch! Totally…read morerecommend the sign station for all you sign and screen printing needs.

The owner is a wonderful man that will give you excellent customer service. I love this clean fun…read moreshop that gives you all sorts of interesting finds, local Art and souvenirs. Plus beautiful T-shirts for celebrating your stay in Washington and Port Townsend.

Frank responded wonderfully and cheerfully to every query and change request I made as I arranged…read moreto order a first batch of 50 custom tees for our organization. Recently, he's repeated that excellent service to help us finalizing an order for a second batch of approximately 40 additional shirts for us. Kudos!

Buyer beware!! Don't order custom merchandise unless you have buyer protection. This shop took our…read moremoney for khaki hats, gave us green hats and the owner said "I'm done. Sue me. Take me to court. I'm not doing anything more." Our set up fee was 200.00 But that is useless now because she refuses to do any more work.

Surprisingly, there are minimal places to get Olympic National Park items in Port Angeles. This…read moreship answered the phone right away and then had all the things we needed.

These folks just did a batch of t-shirts for me for a party. Amazing service! I'd used Customink…read morebefore but found the "do it yourself" part really hard when trying to pick the actual t-shirt product. These folks were helpful and suggested an alternative to my original choice since I'd also mentioned my my criteria - super soft in both fabric and hue, at an affordable price. Highly recommend!

Great communication and efficient printing. Quality is excellent…read more They forgot to shrink wrap the order, but I would use them again.