The only reason I am giving this four stars is because Kim, I'm guessing Kim is the big boss over…read moremany locations, Kim is absolutely incredible. I had a problem with a test taken there.. the test administrator decided to follow her own opinions instead of following the actual rules of what the test states. Cassy and I went back-and-forth for a while and she said some rude things and I really do not appreciate and clearly stated that her license and opinion matter more than what the test said or what the test instructions say. Which I do understand and I commend her for trying to follow the roles best that she can, but I don't think that should give you the right to decide when something is positive or negative when the manufacturers of the test clearly say that a faint line is negative. All of that aside I was very very easily able to get in contact with higher management very quickly, which was very surprising. Kim, the woman who was finally able to resolve the issue was absolutely fantastic., she did not feed around the bush. She apologized, admitted the mistake and got the issue resolved. When I came back up here to get the form showing that my test was negative there was a little bit more confusion and I was working with Serena this time, she was also extremely polite and courteous was not snappy or had any sort of attitude, and she helped me resolve the issue in a timely manner which I really appreciated it. I would definitely recommend People to visit this location. If they are needing to take a test, I would just ask for it to not be administered by Cassidy.

The absolute best there is! On a holiday they were there when I need urgent care. Short wait…read moretime. Nancy was the perfect provider and took good care of me and my ear and sinus infection. She was an intense listener and well focused on her patient. My regular provider has failed consistently for the last two years. Nancy and HCE absolutely saved the day (and me). Have always been there for me and I am so grateful. The staff was pleasant and efficient. They ended my suffering.

Brought my fiancé here for what i thought was the flu but turned out to be a cold. Nurse said i…read morewould most likely catch it from him and she was right! So i am back here for same thing. Everyone here is friendly, they remembered us and they are very efficient. Much better than going to the ER. 2 thumbs up from me!

This urgent care was conveniently located. The lobby only had a handful of patients but the wait…read morewas longer than expected. The young lady at the reception desk was not very welcoming. The nurse who took my vitals was impersonal and robotic. I waited a long time for my test results. I did like the doctor saw. She took her time, listened and gave me options.

I am writing this review to shine a light on the amazing staff members at Hospitality ER…read more Regardless of the circumstances of my visit, the kindness I experienced here was nothing short of exceptional. I want to thank , Kerrigan, Jennifer, Austin, Manny, Abigail, Krystal, Hanna, and Stephanie. They were welcoming, and provided me with the absolute best customer care. They made me feel seen and supported during my time there. While every medical visit has its complexities, these people are the reason I felt cared for. Thank you for your kindness.. I may have missed a name or two, and if I did, I am so sorry . please know that the kindness from the whole team did not go unnoticed and I'm so thankful.

I used to only go to hospitality because i felt like they were the only place who took my health…read moreseriously.. however this has changed. I had the absolute worst experience of my life here they have hired new providers they are absolutely horrible. I left feeling worse than when i came in. Had almost no communication with providers until i basically had a panic attack begging to be discharged because i felt as if i was just going to get worse there. I will never be back.

Great place to gentlest done except a few points:…read more Do no believe the auto email you receive after booking your appointment. 1. they tel you via email at what time to arrive for registration...too early and when you are left standing in the parking lot for a while, they blame a computerized system. I got mad. Who programs the computer. The original instructions as to what not to drink or eat before the test, the main things is cafeine. They do not knot that tea has cafeine as well as some sodas. Worrisome to me as it seems that I now more than they do. Can they interpret the results? They do not want to excite your heart before the test, very short test. so ask questions when you book...at what time do you open the door in the morning, if coffee is the only thing you worry about the NOT to ingest very long time before the test.

Excellent Staff. Very friendly and considerate of your condition. This was my first ever MRI and…read morethey made sure I was comfortable at all times. Highly recommend

Best Customer Service! Especially Primary Care Trent Gale, Physician's Assistant - Trent LISTENS,…read moreHEARS, and puts the information all together like a magnificent puzzle - then he ACTS! ... I have experienced medications and tests from neurologists & rheumatoid arthritis specialists, and have yet to find one as dedicated to taking care of the pain of the problem as Trent Gale! Trent doesn't hurry you thru the appointment time - he is patient and allows you to walk your way thru whatever is going on with you physically. which transfers to your emotional and mental well-being .. Trent is very well-read and knowledgeable in an inordinate amount of medical technology ... Jefferson Life Center! YES! - Trent's nurses and office personnel also wear the Badge of Best Customer Service!

Everyone is kind and considerate, they help even when it isn't their job. With the medical fatigue…read moreit's good to see excellent care being given.

Took my daughter to ER On Hwy 271. She was having hard time breathing , congested etc. Dr used his…read morephone for a flashlight to look in her throat. Listened to her breath, then proceeded to tell us It will have to run its course. No tests done at all. $150 copay visit, for his phone light and 10 mins of his time. Willnever go back.

I would not recommend Dr. Lockhart to anyone who has experienced deep-rooted trauma. For years, he…read moreconsistently dismissed my concerns and the reality of what I was going through. Instead of helping me address the underlying issues, he pushed prescription after prescription. One medication he insisted I continue taking even caused my eyes to move involuntarily--a terrifying side effect. When I asked about natural supplements or alternative remedies, he advised me against them and told me to stick with the prescriptions, no matter how badly they affected me. After spending years and thousands of dollars under his care, I was left worse off than when I started. I eventually discovered, through a DNA test I had to ask him to take on me, that my body was lacking something as simple as L-Methylfolate, a supplement that has made an incredible difference for me. Not once did Dr. Lockhart ever suggest testing for that. He put several labels on me in a one hour visit. I left having a list of diagnoses longer than my patience. But since he was a trusted psychiatrist in East Texas, I trusted his judgment. Every visit had to be paid in full up front, not working with your insurance whatsoever. He would often speak to me for 10-15 minutes tops and still continued to charge me for an hour long session. In my personal experience, Dr. Lockhart did not listen, did not support real healing, and prioritized medication over addressing trauma. I do not trust his care and I would caution others, especially trauma survivors, from seeking treatment with him.

Wonderful staff offering services to those who suffer at an affordable cost Morgan is great!read more

Great staff and great doctor, they really care about their patients too! Do not have to wait to get…read morean appointment, took me right in!