1. Shelton John Luke DDS

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Hillsboro, TN

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Shelton John Luke DDS

5.0 (1 review)

Services - Shelton John Luke DDS

Cavity treatment

Dental exams

Tooth filling replacement or repair

Shelton John Luke DDS Photos

Recommended Reviews - Shelton John Luke DDS

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11 months ago

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Honeycutt Family Dentistry

Honeycutt Family Dentistry

2.1(7 reviews)
5.1 mi

If I could leave 0 stars, I would. I had been a patient at…read morethis office for years, so this experience was incredibly disappointing. My routine cleaning had been scheduled for nearly a year. Then, two days before my appointment, they called to tell me they no longer accepted my insurance. What makes it even more frustrating is that I had already received a letter from my insurance company stating this office would become out of network in late August. When I politely mentioned the letter because I was trying to understand the discrepancy, the receptionist (I believe her name was Britton or Brittany) responded in an incredibly rude, condescending tone: "No. We stopped accepting Aetna July 1st." There was no explanation, no apology, and no effort to be helpful. To make matters worse, they didn't notify me until July 20th, despite having my appointment scheduled for the entire year, and even having me confirm it beforehand. They had plenty of opportunities to let me know so I could find another provider instead of waiting until the last minute. Since they no longer accepted my insurance, I was told a routine cleaning would cost over $200 out of pocket. While I understand offices can choose which insurance plans they accept, it's hard not to question why long-time patients weren't informed much sooner. Waiting until the last minute left me with the choice of paying hundreds of dollars or scrambling to find another dentist. To be clear, I understood that once they stopped accepting my insurance, I was going to find another dentist anyway. What earned this review wasn't that decision, it was how they handled it. The poor communication, the last-minute notice, and the rude way I was spoken to turned what could have been an understandable business change into a terrible patient experience. It certainly left me wondering whether the decision to stop accepting my insurance earlier than expected benefited the office financially. After years of being a patient, I expected much better.

My daughter and I have been seeing these dentist for a few years now. Never great but acceptable as…read morewe don't like switching medical or dental offices. We'll they showed their true colors again today. My daughter had a set cleaning appointment for a year, now today two days before her appointment they call and tell her they're no longer in the Aetna network and her cleaning would be 230.00. The letter we received indicated they wld no longer be in the network after 24th of Augusr. Another example of sloppy don't care about anyone. Do yourself a favor and go somewhere else. Their current rating should tell you stay away.

Liberty Family Dentistry

Liberty Family Dentistry

3.7(3 reviews)
20.1 mi

went to get a tooth glued into denture. They wanted to take X-rays. my husband refused said he only…read moreneeded the tooth glued in. then they wanted to take impressions. they said the lab need it to glue the tooth. We left with tooth and denture. They were being sneaky and were trying to get him fitted for new dentures. Beware if you ever go there. The tech that was doing this should lose her license

I cannot say enough good things about my experience with this dental office. From the very…read morebeginning, my dentist was incredibly kind, patient, and truly listened to all of my concerns. She has been thorough and professional throughout my ongoing treatment, which has included two root canals and several extractions. As someone who normally dreads going to the dentist, I was pleasantly surprised by how comfortable and supported I felt. The entire staff is informative, caring, and clearly passionate about what they do. They helped make a difficult process as smooth and stress-free as possible. I was able to get an appointment quickly--no months-long wait--and they've also gone above and beyond in helping me navigate insurance approvals, which is no easy task. Their patience, professionalism, and dedication to their patients' well-being truly stand out. I highly recommend this dental office to anyone in the area looking for a compassionate and competent team. Thank you for making an experience I normally fear into something manageable and even (dare I say) pleasant!

Shelton John Luke DDS - generaldentistry - Updated October 2026

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