I have dental insurance. Aspen told me the amount that insurance would pay and my part to pay. I…read morepaid my part (about $3500), and then I'm sent a $2900 bill that insurance won't pay because the work wasn't approved after I was told that it was. I don't have another $2900 and am stressing out. I will not use Aspen anymore because I can't trust them. I seriously thinking about seeking legal advice because the dentist or assistant cut my gums, and my mouth was sore for a month. I could not eat solid food for a month, and had a knot on my jaw and swollen up. Also, the doctor left a training assistant fit a temporary bridge. The bridge wasn't seated properly and I had trouble with that as well.

I went in for dental implants in Tullahoma and paid in full. I thought everything was fine. Then I…read moreeven received a check back for over payment and they still sent me a bill for almost 3,000. I called and talked to them and believed it was all worked out only to months later receive a letter from a collection agency! Horrible people are o do that to me without even speaking to me first after I believed we were in good standings. No one should be treated like that. Especially after paying them almost 5,000 and them billing insurance things I had paid in full and should have never been billed to them. Insurance fraud at its best!

I go here every time because it's the best place with trustworthy people who get the job doneread more

don't go to this dentist worse place i have ever been they are very rude to kids an adults will…read morenever go back they don't care if your tooth in infected they are rough during the exam. And Rough when giving numbing shot. my children said they never want to go back.

Dr Jackson and the entire team are first class! I had a wisdom tooth removed and I'm having some…read moreimplants being done now. Beautiful facility that is so welcoming. Rest assured that you are in good hands with Dr Jackson!

Best place to get treatment completed, I have sent a number of patients to be seen at this location,read more

Dr. Hardison and his team at Middle Tennessee Oral & Implant Surgery are outstanding. From start to…read morefinish, the entire experience was smooth and reassuring. The practice uses advanced technology, which really shows in the efficiency and quality of care. What stood out most was how compassionate and attentive the staff were...they made me feel comfortable every step of the way. I received fantastic care and would highly recommend them to anyone needing oral surgery.

Review for Dr. Hardison - Oral Surgery Experience…read more I had three molar extractions and three bone grafts performed by Dr. Hardison, and unfortunately my experience was far more difficult than I was prepared for. I was not given a clear explanation of what to truly expect with this level of surgery. Had I known how intense the recovery would be, I would have opted to do only one side of my mouth at a time rather than all three extractions and grafts in one visit. My pain lasted about 3.5 weeks, with throbbing, significant pain for the first 2.5 weeks. I was not proactively prescribed antibiotics, which ultimately led to an infection that required an urgent care visit. Additionally, I was only given three days of pain medication. When I went in for a follow-up after the urgent care visit, because the pain was severe and ongoing, I felt dismissed and treated like I was seeking medication rather than genuinely needing relief for a legitimate postoperative issue. While the surgical outcome may have been technically adequate, the lack of guidance, proactive care, and compassionate communication made this experience extremely challenging. I hope this feedback helps improve transparency and patient care for others considering similar procedures.

I have been a patient of Dr. John Petty since 2010. I can honestly say this the first time I have…read morenot been afraid to go to the dentist. I am very confident in Dr Petty and I have become friends with everyone working there. I especially appreciate the professionalism that I have been treated with, as that is very important to me. I also feel very very confident with the fact that Tonya and Dr. Petty work as such a good team which makes me feel comfortable. WITH LOVE AND APPRECIATION TO EVERYONE Linda Parsons

From the owner: We take pride in our ability to restore and enhance the natural beauty of your smile. Dr. Petty is…read moreknown for his relaxing manner and we work to make your time in our office a relaxing and positive one. Many of our patients say they have never received such a thorough exam and explanation of what they need. We strive to inform you of all financial information so you can make informed decisions to receivethe care you need. Dr. Petty uses the latest advanced techniques, backed by extensive continuing education. Dr. Petty spends many hours in continuing education courses to implement the latest technologies in dentistry.