I can't say enough great things about Dr. Adams and the entire team. Dr. Adams is incredibly talented, knowledgeable, and truly cares about every patient. You never feel rushed, and he takes the time to explain everything clearly and answer all your questions. What really stands out is the compassion and genuine dedication--not just from Dr. Adams, but from the whole staff, particularly Andy and Tabitha. Everyone is so kind, welcoming, and attentive, which makes every visit a positive experience. Lately, I brought in a very sick kitty, and Dr. Adams and Andy were so great about everything. Grateful for them. It's such a relief knowing my animals are in such capable and caring hands. Highly recommend to anyone looking for a trustworthy and compassionate veterinarian! read more

This business might be a good resource for free neutering or spaying if you have finance issues. If you're bringing your cat or a dog here for routine or Emergency procedure find anybody else. do your research but avoid this veterinarian located at the LA County Shelter Property anyway you can. Still too pissed off and drained to share my full nightmare experience, but will come back when I can articulate every problem after another and what should've been a routine surgery. The communication with the vet and the office staff during an after care is provided is nonexistent to utterly distasteful. read more

I went here twice to help my beloved cat Bo. My poor little mini-jaguar got cancer, and we did our best. It was very difficult, since he came down with it during covid, after everyone decided to adopt pets, and suddenly every vet i town was full, and no appointments were available for weeks - timing is critical when you have a pet with cancer. We were able to extend his life by a year, and I have to say the vets here in particular were wonderful and caring, even their support staff were not just efficient but warm and genuine, too. I'd highly recommend this place. I just wish I'd found them at the start of Bo's cancer, instead of near the end. Anyway, they really were great - very honest, and went above-and-beyond. (hugs) (And don't forget to bring your clean, used towels to donate - vets can always use more clean towels for surgical procedures!) read more

We went to Shelter Vet last week specifically because Dr. Adams is now their main vet. He has a reputation for being an amazing diagnostician, also for support and care for all animals, including rescued animals. He couldn't have been more helpful in the visit, we are still waiting to hear back via phone about the blood work, it's been about 10 days. Note: The Shelter vet shares a parking lot with the actual animal shelter, my dog was stressed out beyond belief by the barking dogs, she probably thought she was being returned to the pound. read more

Lets get this part out of the way, ANY veterinarian is going to cost and I understand that....But any idea what it costs to have all of these people working and taking care of our pets? Dr. Adams did not go to medical school for 8 plus years to earn minimum wage! People like Marta, Tony and so many others go out of their way to try and do the right thing for us and sometimes it goes wrong...welcome to medicine! I have known doctor Adams since before he was a doctor and has ALWAYS tried to do the best he can, I am convinced. I do not believe he is motivated by money but to just practice medicine and to make a great living...Oh dont get me wrong I have some great experiences and some bad ones, it is called life! I live in California only part time as it being a communist state, however, we still go see Doc Adams when we are there. God Bless Dr. Adams and his entire staff, My deepest respect.... John J. Nazarian read more

I would like to recognize Cori and Liliana for their exceptional professionalism, kindness, and attentiveness. They are not only welcoming but also highly knowledgeable, which greatly reflects in the quality of care provided. The facility itself is impressively clean, well-maintained, and organized, creating a safe and comfortable environment. I sincerely appreciate the entire team for their dedication and genuine care for the animals. Thank you for taking such great care of my sweet Lucas read more

It seems like a very nice place, our Veterinarian moved there months ago as the owner of the Westside Animal Hospital on Wilshire and Euclid died, someone was going to take over the practice but that never happened and place has been closed and turn up for about 8 months, but we found our longtime vet at Shelter, Dr. Gary Adams. He's very nice, and everyone seems very nice there, and the prices are reasonable. read more

‼ Do not bring your dogs to get spayed here unless you want them neglected all day, I brought her to get spayed 9a.m she was the first dog there. When I first made the appointment I was told it was first come first serve .. that is not the case .. my dog was not out until Past 8pm . I called around 4 to see how much longer since I do live about an hour away and they told me to come at 6:30 .. get there and to my surprise she's still not even in surgery. They seem to leave people with vouchers last. Please be aware. My puppy didn't eat since the night before since they say no food past a certain time the night before. I'm so furious because I wish they would've told me she was going to be last out or when I called they could've told me she was still not close to being next. I wish I could've taken her home instead of being there for 12 hrs So no it's not first come first serve .. read more

I am so pleased to find Dr Gary Adams now at Shelter Veterinary. He quoted me a much better price on a orthopedic surgery then some others. Dr Adams and the staff did a exceptional good job. I thank the complete staff. read more

The reason I gave them one star is cause I took my doggy that passed away Sep 23-2025 and until this moment I haven't received my baby ashes and all the time I had to call the hospital to know what was happening with my baby ashes and the receptions don't have communication with the Clint's cause they say they are going to call me and they don't I think that all clients are paying for their pets services. And yes Dr. Adams is a good veterinary. I just want my baby back home they don't know how much I am hurting without her. read more

Do not adopt here. They will lie and push sick animals onto you to make it your problem. This shelter will not disclose anything to you!! I got an older cat. It wasn't until after I got her that I learned she had a C-section the day before! It was way too early to adopt her. She has vomiting, not eating, and lethargic. Spent $500 at the vet to be told nothing. Shelter receptionist had a rancid attitude and tried to put everything back on me even though they did not disclose anything! They lie lie lie. read more

Dr. Vardi has been the Vet for of all my pets for years (cats and dogs). He is caring and takes the time explaining in detail their health. The staff is responsive and very helpful with any questions. Thank you Dr. Vardi and staff for your continued care. read more

I give Shelter Veterinary a very positive rating - 5 Stars! I recently used them to complete the required surgery for an adopted kitten. Despite a bit of paperwork glitches between their services and the local shelter, everything was taken care of as expeditiously as possible. My biggest compliment is for the front-office staff (Tabitha, Jennifer) and the office manager, LeShawn. They 'handle their business' and what's in front of them with grace, patience and professionalism. The office waiting room is often full and sometimes not. People bring good and, sometimes, edgy attitudes to their window. Tabitha, Jennifer and LaShawn roll with it and put their best foot (paw) forward. Yep. They have been recommended to me by other pet owners and now, I recommend them to you. read more

They'll tell you something will take 10 minutes, then when you come in they'll let you wait 60 minutes or more after your appointment with no apology or excuse unless you ask them... they did a decent enough job with the animals but their people skills are lacking. read more

Dr Adams is the best vet around. He has a lot of compassion and is very detailed in his care of your pet. He will also call you personally to provide updates if your pet is there the whole day. read more

Dr Doron Vardi is the best vet I have ever had. He is incredibly knowledgeable and informative and has cared for all 4 of my pets with compassion, expertise and understanding. unquestionably the best. read more

I am beyond frustrated with our experience at Shelter Vet. We've brought our dog there multiple times, and one of the procedures Dr. Vardi performed was a teeth cleaning where he had to extract FIVE of her teeth because they were in poor condition. But that's just the start of the problem. There was another situation where my husband wasn't satisfied with how Dr. Vardi handled one of our dog's diagnoses. Instead of giving us clear answers, he kept sending us in circles, suggesting more tests when he already knew the results! It was painfully obvious that if he'd diagnosed her earlier, we could have avoided all the unnecessary grief, countless tests, and, quite frankly, the ridiculous amount of money we spent. After all that, we decided to take our dog to VCA. Yes, it's more expensive, but the difference is night and day. The doctors there are amazing, not just with their expertise, but with their kindness and respect for us and our dog. When we brought our dog in for another teeth cleaning after a year, the doctor discovered that Dr. Vardi had actually left pieces of her teeth UNDER her gums. The poor thing had to have her gums root around to find the missing pieces, and then she was on antibiotics for TWO weeks and had to eat soft food the whole time. Shelter Vet is a joke. They'll just suggest more and more tests without giving you concrete answers. Don't waste your time or money there. read more

Dr. Vardi and his staff are absolutely amazing! They are so caring and hard working. I see reviews about their clinic and I have to disagree. I have been taking my 16-year-old dog to Shelter Vet since she was a puppy, they have given her the best care. Due to the many patients they have and small staff, I have experienced long wait times but I understand how impacted they are with the amount of patients they have. I am more than happy to wait in the waiting room to ensure my pup has the best care. I tend to book appointments a week or two before so I can make proper accommodations. Medications and exams are expensive but ensuring my pet has the best care is more important to me. With that being said I am happy to continue my relationship with the Shelter Vet, they are the best! Update: Please be aware that Dr.Vardi is available M-F. I highly recommend going to Dr.Vardi first then book weekend appointments. Dr. Vardi is a very busy person so please be patient. read more

DO NOT COME HERE. This place sucks. If you adopt from West LA shelter ask them for the other offices that accept the free spay/neuter vouchers and avoid dealing with this place at all costs. They have you on hold forever, never return calls, never respond to voicemails. Receptionists/manager are rude and unhelpful. This place is always so chaotic I can't imagine how they treat the animals behind closed doors. Nobody ever knows anything when you ask them a question. Super long wait times. I can go on and on with my complaints and it seems like a lot of people have had similar experiences here. Not sure why they can't seem to get it together. read more

AVOID! I unfortunately ended up here due to an emergency situation. Dr. V has terrible bedside manner, is rude, and not compassionate. After bringing my cat in for an emergency, I was immediately reprimanded by the doc for not bringing her in for check-ups. While I understand that this should've been the case earlier on, it didn't change the situation. Due to the nature of the emergency, I was visibly scared and crying for my sweet fur baby. However, rather than first addressing my cat's needs, aka THE REASON FOR MY VISIT, I was reprimanded for the reason listed above, making me feel so helpless. There's a proper time and a place for everything. When a patient is visibly distraught in an emergency situation, reprimanding and scolding them is neither the time nor place to do so! Tangential to this, even the way he handled my cat was just too aggressive. I think my cat was able to sense that she didn't feel comfortable there or around him. Please avoid stress on yourself and just drive a few more miles down the road to Sepulveda Animal Hospital, where the staff and doctors are immensely professional, yet don't lose sight of humanity. There, you'll find kindness, compassion, and care from the moment you walk in, to how the doctors and staff treat your sweet fur babies. Even my cat was noticeably more calm with the doctor and staff at the Sepulveda Animal Hospital! I hope this helps someone who may be in the situation I was in. read more

dr adams is great! he seems to genuinly care about the animals he treats. the cost is reasonable and dr adams dosent hard sell you on things you dont need. i am happy read more

I've been coming to this vet for years and I am really thankful for Dr Vardi and the staff. My dog Jelly had a tumor which was able to be successfully removed. We've also had dental cleanings here as well. You know that you're receiving very competent care here, so thank you to this office for being the best! read more

I had to leave this place because they misdiagnosed my dog with Cushing disease. I went to two different vets and they said it was hypothyroidism instead. At Shelter vet my dog had an ultrasound and numerous expensive follow ups where my dog had to be shaved. My dog is a husky and her fur still hasn't grown back, making she more suspectable to skin infections. I am very disappointed with the service. All they do is stress your pets and take your money; take your service anywhere but here if you care about your pet. read more

HORRIBLE RIP OFF They take Free SPAY NEUTER VOUCHERS FROM LA CITY but try to convince people they need to do many unnecessary tests and procedures in order to get the SPAY OR NEUTER done including unnecessary blood work, IVs & pre op vet appts They use intimidation and shaming to convince pet owners to go ahead & pay for these unnecessary procedures. If one does not agree to this, one cannot get an appt to have this necessary procedure done which saves lives & prevents needless Pet overpopulation. It is all about PROFIT NOT REASONABLE PET CARE read more

Even with having an appointment for 3:30 for my sick cat, I still had to wait over an hour to be seen by the vet. I was told my cat required $1,500 - $2,000 worth of diagnostics and medicines. Being someone on a fixed income, I told them the most I could afford was $500 (which was actually a lot more than I could comfortably afford). They magically came back with a quote of $479. I paid it, they treated him with antibiotics & prescription flea meds, took blood & urine to send out for analysis. I got 2 weeks' worth of allergy meds and took my cat home. Unfortunately, he continued to decline. When I made the decision to put him out of his misery, I called the vet to see if they would euthanize him that day as he was suffering. It took a second call and hours for them to get back to me. They quoted me $325. I asked if I could get some kind of break, considering I had just spent nearly $500 two days earlier. I was told, "we don't do that." I ended up taking my cat to SPCA LA. They were so kind. I was quoted $100 and they ended up not charging me anything. Shelter Vet claims to be affordable. They are anything but. I understand they are a business but I expect a veterinarian office to be more caring and less about the bottom dollar. read more

This place is very unprofessional , called in on a Monday to refill my dog prescription she said someone will call me the same day to let me know the prescription is ready they never did, I call them back the next day no one answered the phone left a message again no one called me back finally my only day off was on Saturday which I called still no answer finally after calling multiple times they picked up the phone and they said the prescription would be ready after 2 I got here at 2:15 they made me wait till 3 o'clock and then telling me that because it's been exactly one year after his full examination they won't give me the medication that he depends on These people all they care about is the money they charge people which they know they care about their pets. read more

I brought my 18 year old dog for euthanasia appointment. Clearly, having my little guy euthanized was an emotional experience. I learned that he had to have a physical exam prior to being euthanized. Sadly, this included a tech taking his temperature. This made my old dog cry which also upset me so much, I asked why it was necessary to take his temperature and was told it was to see if there was an infection. That was insane. So-o- if his temperature was elevated prior to his being euthanized, would they then prescribe antibiotics to cure him before they put him down. They then asked if I wanted to be with him as he took his final breath. When I said yes, they said it would be an additional charge. read more

I took my pregnant cat there in may 2024 because I thought she had problem giving birth. I just wanted to make sure she and her kittens were alright. I was expecting an exam and maybe an ultra sound but the doctor pushed me to have blood tests, x-ray, parasites tests and wanted to give medicine to mama cat to keep her still while doing x-ray and ultra sound! When I refused the calming medication and offered to keep my cat calm during the procedures, he told me they could have done it themselves!Anyway I refused one or two of those tests and paid 960.00$ just for him to tell me that it was a false alarm and I have to wait 2 more weeks! When he was explaining what he had to do, I had this feeling that he was scamming me but I couldn't risk it. read more

We love Shelter Vet! My two 16+ Yorkie Poo's have been patients for 7+ years. Dr Vardi, Tony, Tabitha and all the staff are incredible. I've traveled around the world with my dogs -never have I found a more thorough, compassionate and accommodating veterinary practice. Dr Vardi has always gone above and beyond creating detailed treatment plans that I feel have extended the lives of my best friends. read more

I have the best veterinarian & you can too if you take your fur child to Shelter Vet & meet Dr.Vardi. He is incredibly knowledgeable, caring, communicative, realistic and compassionate. I first met him when my dog Tank had been diagnosed with pancreatitis at another local veterinary office. That office didn't have the proper ultrasound machine & a friend of mine suggested I go to Shelter as it was way more affordable than other big companies in the area. Well, it turns out Tank did not have pancreatitis... he had congestive heart failure! Which still angers me to this day that the more expensive veterinarian would miss diagnose my fur child! Dr. Vardi has always taken time to explain his findings and recommendations with me and my husband. We feel incredibly lucky to have found him & the entire Shelter Vet staff. The front office staff, Tony, Tabatha & Jorge are so helpful. The office is SO busy but it never feels like a chore to spend time there. read more

Absolutely horrible! This office is a mess! Took my boxer here diagnosed with skin cancer. Regret taking him to this place for his final days of his life! Had to make multiple calls to get anything done or get results. During tests, vet biopsied a mole I already told him was already checked by another vet and clear. He also prescribed chemo treatment when I told him I did not want to do chemo. Ended up with $500 meds I didn't agree to When you're under the stress of losing your dog pick a vet that has their act together. The front office were always nice when I called or came in , but This place is too busy read more

Read the bad reviews! Do not take your animal here if you love them!!! I have owned over eight dogs and have been to many vets and this is the worst experience at a vet office I've ever had!!! The receptionist yelled at me and kicked me out of the office because it was TWO minutes passed closing!!! Literally came towards me very aggressively and I was frightened she would push me with her hands!! I simply wanted to ask the vet tech who JUST finished giving my dog his vaccines ONE question. There was nobody in the lobby and it was TWO minutes past closing but she said "NO I AM NOT GETTING HIM, WE ARE CLOSED". Again TWO minutes past 4pm!!!! I drove an hour to get there and I had ONE question!!! He overheard my conversation with the receptionist and came out to talk to me but she refused to let us speak and aggressively walked towards me and because I was frightened she would physical assault me, I walked out the door to protect not only myself, but also my dog from this abusive behavior, as he's been through enough abuse in his life!! I rescued him at the lovely shelter next door to that office a few months ago and that's the only reason why I went to this vet. Im sure management will review the cameras and be appalled at her behavior on how aggressive and unfriendly she was towards me. Her one job is customer service....which means to be polite, courteous, and treat people with respect. The complete opposite of how I was treated. I really hope the owners of this establishment do something about their employees not having any regards for their customers!!!! But..... I do want to add that Tony who I spoke to prior to coming there was absolutely the most professional and kindhearted person. So not everyone is as awful as the front desk women. I hope management will get rid of the awful people that are lowering their reputation and replace them with kind people. We are just there to help our fur baby's and shouldnt have to put up with abuse from disgruntle employee's. I will never go there again and will be returning to my regular vet even though he charges a lot more money because I'm treated with kindness and respect!! My family has been going to him for over 10 years and nothing like this has ever happened. So, If you're looking for a good vet... Dr. Lavac at VCA animal Hospital on Wilshire is the most amazing man and his employees are warm hearted, kind and give the best customer service!!! I will never stray again. Good luck! read more

There are a lot of things I wanted to say so here goes. Dr. Vardi has been nothing shy of amazing. We recently had to euthanize our 14 year old Cocker Spaniel (Mia) and he literally went out of his way to make sure we received all the support we needed. During the last few weeks of Mia's time on earth, our family was struggling a lot. We had so many questions about Mia's condition and what we could possibly do to make her comfortable. We would constantly reach out and Dr Vardi would go out of his way and call us on his off days to make sure all of our questions were answered. I hate to see so many negative reviews because people had to wait to get service but they don't understand that the reason why things take as long as they do is because he gives his undivided attention to his patients. In one of my last visits to the vet with Mia, Dr. Vardi told us "Take as much time as you need. There's no rush." as he explained everything that was going on. He's a vet that truly cares for his patients. Dr Vardi also went out of his way and did an in-home euthanasia for Mia because we were a long-standing patient of his and we wanted to make sure Mia was as comfortable as she could be in her last moments. One thing I was curious about was how she would react once she saw Dr Vardi. Would she dislike him since she absolutely hated going to the vet? Nope. Instead when he came to our house, she stood up and greeted him while wagging her tail. This was coming from a 14-year-old dog who lost the ability to walk, stopped eating, and slept all day because she had no energy. If this doesn't show you how well Dr. Vardi took care of Mia every time we took her to the vet, I don't know what does. From the bottom of my heart, thank you Dr. Vardi for everything that you did. I am truly grateful for Mia to have met such a compassionate Vet such as yourself. read more

worst service, had me on hold for over 20 minutes and I was calling regarding an emergency. Was told they were fully booked and couldn't take my dog in. If you are looking for somewhere with kind and good service look elsewhere because this place has only been rude and unhelpful. Every other time I have gone in to take my dog in for shots the people at the front desk have been rude, every time I call it either goes to voicemail or a long hold. Why have people at the front desk if they are going to be like this. read more

I just wanted to add onto my past experience (previous review). After writing the review, we requested all the medical records for the puppy. Backstory: Post surgery, when we were picking up our puppy, I asked how to get the medical records for future reference for our own personal vet (obviously not thinking she was going to pass). They told me the doctor must go over the records and sign it off before handing any off to me. Even though I had submitted a request in person, I did not get the records. Fast forward to once our puppy passes and we re requested all records again. After looking at the records signed off by the vet, we noticed they were wrong, The medical notes claimed that over the phone the vet explained how they suspected parvo and recommended a parvo pcr. It also said that we had DECLINED the parvo test. First off, where do I begin. 1) NEVER was parvo mentioned. We purchased antibiotics due to the fact that they reassured me it was probably just a parasite or "stomach bug". Why would I purchase antibiotics for a puppy if I was supposedly told she has Parvo, a virus. That is so contradictory. 2) if you suspect parvo, why are you A) exposing all other animals to a extremely contagious and deadly disease and B) once again, doing surgery suspecting such a fatal illness. If you are putting in your notes that you recommended a parvo test, it contradicts every other action done that day as a medical professional whether a test was done or not. Clearly if such test is recommended, there was a suspicion of illness, yet the doctor still went ahead with the surgery. All we were told was "she was pooping blood" and it "smelled stinky" and that the techs were joking about it and that it was probably nothing serious. Google parvo symptoms. Symptoms 1 and 2 are bloody diahrreah and a foul odor. It still makes me angry to this day, and I'm just here to shed more light on this. None of it makes sense and no pet owner or helpless animal deserves to go through this. read more

Adopted a puppy from next door so I did not have a choice about where she got spayed. They told me she would be ready around 4-5pm so I arrived at 4:20pm and was told to sign in. An employee began to come ask people in the waiting room who they were here to pick up and began bringing pets out. She went through 6 people who got here after me and we had to ask her for our pet. We then heard people at the front desk say our pet wasn't ready yet amongst themselves and didn't tell me even though we were sitting right next to them. Total lack of communication, disorganized, and unprofessional. There was another person who was waiting here for three hours with no answers or communication. read more

Very kind, efficient people. This is a well-oiled machine but they are great and I would definitely recommend them. I can tell my cats incisions are nice and clean and he felt better that same night. I will be taking my other rescue here soon as she's big enough. Thank you Shelter Vet staff and Dr.!!!! read more

Shelter Veterinary - Healing just fine from his fix. Thank you shelter vet:) - Veterinarians Near Me - Los Angeles, California

Worst vet ever. They used my dog for a transfusion. They murdered the rescue dog we had and she suffered alot. Had absolutely no idea what they were doing and her heart blew up. It was the worst scene we have ever witnessed. My dog that they used for the transfusion the wound was so infected and they they had the nerve to charge me for medicine bc they did not properly take care of him after an enormous bill already. I would never take any animal there ever. read more

Zero stars! Took my dog to get spayed today and dropped her off at 7:30AM by 3 pm I had heard from them so I called to check-in.... She wasn't spayed yet. By 5pm they are now closed and no one from the vet has called me, I understand they are staying open late and doing surgery but my dog hasn't eaten in 24 hours and this is borderline animal abuse to have her in a crate all date waiting for surgery. They also had surprise hidden fees compared to what they quoted me originally and I spent nearly $700. INSANE read more

If you can, avoid at all costs. We adopted a 2.5 year old dog next door at LA animal services so we didn't have a choice to have our new baby neutered here. It's been almost 4 weeks since that neuter and we have racked up bills dealing with the total BOTCHED job here. I get that they only receive a small fee for doing these shelter spay/neuters but, the lack of care that has lead to this is so not worth using this vet. They simply don't care, rush and do a shitty job that results in complications. read more