My negative review is about customer service and communication. The quality of my countertop and…read morecabinet is very nice. The measuring team did a pretty good job although there was a couple inaccuracies that caused some issues during installation. We use our own Installer; so when the cabinets were installed, Angela didn't like to be bothered with questions or concerns. She does not like to talk on the phone and will text only which can be maddening when you are trying to troubleshoot. They sold us a pull out drawer under the kitchen sink, which could not be used because our plumbing was coming from the floor, which they knew, but still did not want to give me a refund for the unusable pull out. The wrong hood mechanics was originally ordered, when I reached out to her, she ordered another hood kit and charged me 106 more dollars. When it arrived, it was the wrong hood kit also. She will not refund me the money for either hood kit And instead of talking to me about it, she has blocked my phone number. I do not think that's how you should do business especially when we spent $27,000 at her establishment. ~Jenny DePalma w/ Dale Sorensen Real Estate

RTA did my kitchen cabinets and quartz, as well as new bathroom vanities. I spent a great deal of…read moretime calling around to schedule quotes with other companies. Bob came out the same week, on time. That was my first wow moment! He put together a proposal, which included a detail list of materials, as well as 3D models showing the kitchen at many different views, and pricing was very fair. From there everything went pretty much seamless. Based on his models, I made changes to my original plan and was able to optimize my space. Their installers are top notch. Working around other contractors (this was a whole house remodel), as well as being open to working around our work schedules. I can't say enough about Bob, Robert, Kurt and of course Charlie. These guys know what they are doing, and in my opinion they under promised and over delivered. I could not be happier with my new kitchen, it's gorgeous and more than I had anticipated. Thank you all for making this such a great experience! I HIGHLY recommend RTA Cabinets.

From start to finish Floors Direct was an amazing company to work with. Joan, the sales rep was…read moreawesome at suggesting flooring for our project. The installers were on time, polite, and did an amazing job. I would highly recommend Floors Direct for any flooring project you may have. They are the best!!!! We are extremely happy with our floor and stairs.

Great experience. Brandon has been helping us with picking flooring for our new built house. He's…read morevery patient and helpful. I highly recommend this place! Support your local business especially when these people are so awesome!

Got my kitchen remodel by this family owned business, it Turn out beautiful ,and my designer Joe…read morewas so helpful!Thanks again for a beautiful job.

Beware! We had Heller do a large custom kitchen, and 2 bathrooms. The primary reason for the 2…read morerating, is they've refused to address an improper install on an under the sink slide out drawer. A clearance of 1/16" was all that was left between the slide out and the sink P-trap. The drawer should have been installed lower, or a notch cut for allow proper clearance. Heller had denied all responsibility, and refuse to answer my request to speak with the owner. The P-trap shifted, hitting the drawer, caused a leak, and ruined it. There was also a few other issues that Heller wasn't customer focused on: install of the light rail (insisted that leaving a gap/caulking vs. notching of this feature normal, it is not! After back and forth, they agreed to do it correctly, and it was simple and looks great), and a few drawers that auto close/fit isn't correct on that they insist is "normal". Cabinet quality is fine, but NO true customer service. I'll add this was a $50K book of business. I would not recommend.

Our second time using Jerry's flooring !! A large job This…read moretime. They removed the old laminate (three rooms & hallway) and replaced it all with luxury vinyl A wonderful job!! All the furniture was moved and replace perfectly and the job was all finished in two & a half days. A good crew...very nice, friendly and answered all questions knowledgeably. I will highly recommend them to anyone looking for great service. Thanks Jerry's for a job well done and to Julie for all your help with estimates etc.

I can't praise Jerry Smith Flooring enough. Unlike other pretentious home renovation stores where…read moreyou are met with unfriendliness and a lack of help, Jerry Smith is incredibly helpful and happy to be of service. Everyone is very friendly and what I love most about them is that they don't brag. We've had all our flooring done by them and are currently having our bathroom remodeled and the process has been smooth sailing like always. I much prefer supporting a local business and getting real value for an honest price. I really can't recommend them enough!

If you need your kitchen remodeled, use Jacob! He's awesome. I had our kitchen remodeled and he…read morewas SO helpful. the quality of the cabinets is great. Any issue I had was taken care of immediately. He gave me some great ideas for the remodel also, I knew what I wanted but he tweeked it and it's gorgeous! We're going to have the bathroom done next and not even going to get other quotes! Using him for the bath remodel and wondering what other great ideas he'll come up with. If you are getting any remodeling done, call him, he's honest, polite, very informative and just a great guy

One of the drawers in my rental house broke, so I reached out to Jacob to fix it. After checking…read moreout some photos, he let me know that he'd need to build a completely new drawer. I got the measurements from my tenant, and he took care of the rest! He made a brand-new drawer and installed it perfectly. Communication was super easy, and he was really friendly and polite.

After a year and a half of trying to get Lenny and Mike to complete the job I paid them for, I'm…read morestill getting the run around. I just called the store today and Mike gave me the usual brush off. How hard it is to finish installing baseboard and grout? I would not recommend these guys, they are typical fast talking salesmen but fail to follow through to completion.

I've worked with Paradise Floors on several properties. Lenny has always been very professional…read moreand his prices are outstanding. Lenny has completed approximately six of my properties. The work has always been excellent

Thorough, fast appointments, and they charge a reasonable rate. I'e used them 3 times now and…read moreready to schedule my 4th annual cleaning.

My carpet needed to be replaced 10 years ago. It was (is) really bad, but my lease says no pets and…read moremy (awesome) landlord let me have a puppy 9 years ago who grew into a wonderful boxer boy. I did not want to press the issue of the bad carpets since he let me have my boy. My dog got sick and died recently, lots of floor problems as a result. Now I have a new boxer puppy and the carpets and tile are worse than ever. All of this to say Linky's had a very big job even before the new pup and house training "mishaps". Well, let me tell you, they amazed me. Truly. Bastian and his co-worker did a wonderful job. I can't speak to value because I did not get other quotes, they were recommended by a neighbor so I jumped in (I was not put off by the quote in the least.) They were courteous, thorough, clear on what to expect, both handsome (lol! can I say that?) and really put some elbow grease into it. A+ from me. Highly recommended.

I chose Coastal Resurfacing based on reviews and due to an advertisement I received in the mail. I…read moreneeded to have my 37 year-old tub and tile tub surround resurfaced. After a Coastal rep came out and gave me an estimate, I added on resurfacing of the top of my vanity as well. Everyone from the business was friendly and professional. Will, my technician, was respectful, answered all my many questions, and sought my input when there were choices. His many years of experience in this field were evident in the finished product. The quality of his work exceeded my expectations. It was completed today, so I can't comment on how it will wear over time, but Will asked me to call if I had any issues. I complimented Will on his good work ethic and asked what motivated him. He said that he worked for a really good boss, and didn't want to disappoint him. I thoroughly recommend Will and Coastal Resurfacing.

The owner and office staff were very nice , until I had a problem…read more The person who came to resurface my bathtub did not use any sort of air ventilation during the whole process until the very end they used some sort of contraption for like 20 minutes to ventilate the chemicals outside. My special-needs son was there and my cat was there. They never said anything about you us leaving the house for a while or anything like that. They never gave me any instructions on what to do before, during or after the process and they did not leave any sort of instructions on what to expect. I walked in the door at 8:30pm at night and got blasted with this extreme chemical smell which I had a huge reaction to. I called them the next day and they said oh it should be gone in 24 hours. No it was not gone. I had to open up my whole house go buy some air purifiers and fans and still a week later I had horrible chemical fumes. I had a quality air guy come in and test the air and do an air scrub on it and I also had to go rent an air scrubber machine at Home Depot to try and get the fumes out of my house, now it's two weeks after and I still have the fumes in my house that he says are not toxic in any way , I requested SDS sheets that are required by law and they have yet to get them to me and now they are not responding. If you are sensitive to chemicals in any way, do not get this process done without getting all the chemical information before they do it! Lesson learned with a lot of pain!