Nice to search nearest gas station and find a clean restroom for once. Good job thank youread more

I visited Exxon station #536 on Lightfoot road in Williamsburg, Va…read moreI purchased $12.20 in items inside store. I received an Exxon coupon $3 off on a $5 purchase via text on 3/17/22...my purchase was more than double the required amount and the employee (Doris) said she didn't know how to give me the $3 discount per the offer...DUH....then she also rang up 2 PRINT N PLAY BINGO TICKETS when I told her I only wanted one ticket and she refused to do anything about that either...soooo ..I will never be going back to THAT STORE!!

Stopped here for gas - HUGE pothole in the side entrance off Lightfoot Road - like, massive…read more If I didn't have an SUV - it would've absolutely messed up my rim. Needs to be repaired ASAP.

I ended up stopping here a few times while I was in the area. My initial stop was to pick up some…read morewater and snacks for my room and maybe a few more items. Pulling in was simple, finding a spot was as well. This location was busy, but it was a busy that ended up being smooth. I walked around the store a bit, but I ended up in front of the food menu. Before I knew what was going on I was ordering food. I basically ended up with a meal to go with everything else I was taking back to my room. I believe I used the self checkout here. I really hope that is right. I was looking for a quick exit, that is after I picked up my food. It was a smooth transaction on the register, but the food was another thing. Watching the kitchen was odd, it was like a malfunctioning machine. Instead of completing orders together parts of orders were being completed and set aside to get cold until the whole order was done. Mine was one such order. And it was like the people working there were angry that they got the job, and angry at the customers. When I did finally get my food an headed out I knew I should have looked before leaving. I had ordered some mac n cheese and what is the one thing that I knew I was going to need, utensils. What one item was not included, utensils. The food, was subpar. Mostly because it wasn't all completed at the same time to give it equal freshness. My burger was lukewarm, the mac n cheese was decent (after finding my own utensils), and the fries were kind of like those that were sitting for a minute and started to have the fat set in. Make me glad that my next visit was just for fuel and no need to really go inside.

I have no idea why the reviews here are so low - this is legitimately the cleanest gas station I…read morehave ever been in. The bathrooms were very clean and spacious, as was the rest of the station. There was a great selection of snacks available, even great healthy snacks. The staff were very friendly and helpful, even on our very short visit.

Ummmm one word well actually two words! CHRISTIAN PHILLIPS! I was late for an interview when I…read morestopped for gas and this wonderful young man changed my day. He was a gas station triple threat...gas, treats, and jokes! Seriously he put me in such a good mood that I couldn't help but feel better. And drumroll please.....I got the job! When was the last time a gas station changed your life?

Ice machine is always broken take your business elsewhere I know I will. I've let corporate know a…read moredozen times it'll be down for weeks come up for a day and back to broken and the last time they said the owner of the location would contact me but he hasn't so clearly he doesn't care about this franchise he owns.

I've been trying to call this 7-11 for days and nobody answers the phone!! It's regarding a lost…read moreitem!! What a pity!!

The best chicken around! I drive out of my way to stop in…read moreweekly. Lots of side options too...& they are all equally delicious.

We stopped here to pick up supper on our way to Urbanna. What a great little surprise! We got…read morechicken tenders, drumsticks, and potato wedges. This is the best chicken we have ever had. The tenders and chicken pieces were battered to perfection with a great taste and the batter was not too thick. The chicken was moist and cooked just right. The wedges were also big and tasted like they were home made from potatoes. Service was very good and the people were helpful. We wish this place was close to where we live. Don't be put off that this was located at a service station or you will miss out on great chicken.

Barbara always takes great care of me the bathroom is clean pizza ready and she greets me with a…read moresmile

Water in gas and management does not want to seem to address, kind of blew me off and said "…read morecorporate insurance" will contact me. stay away!!

Great service. Easy to purchase…read more Customer service excellent service Very reasonable prices After a long trip ride very conveniently located

This Shell location could use a bit of love on the outside, but it is accompanied by excellent…read morecustomer service! My experience he was with their gas pump outside mostly. The buttons on it were not responding. It actually made me cancel my purchase 3 times because of how slow it was registering my inputs. Since then I have been informed that they will be making improvements to this inconvenience in the near future! Don't let that minor mishap make you stay away, because the people working here are great and will do whatever it takes for you to have a good experience. Gas prices were competitive with the surrounding area, but overall they are slightly higher in Williamsburg than they are a bit farther South.

I bought an item for $2.99 to buy a soda, with tax it cane to $3.02 only had three singles. The…read moregive- penny take-penny tray was empty. The cashier didnt budge. Had to take out a bigger bill to cover 2 cents. I counted the coins when i got in the car, it wasnt correct change. I'll always remember that customer service experience.

This place has the WORST customer service in the area by far. treat people terrible, rude as hell,…read moreand its not just one person. The manager Emmit, the cashier Tammy and Debra. just crazy the way so many people have complained about the service and they still have the same people managing it. who owns this place??

Has a lot of great things. Don't sleep on Wawa. The garlic knots are great. The meatballs and fries…read morewith cheese sauce and a warmed up chocolate cookie are all good options too. But do not get the buffalo Mac and cheese that is terrible. I appreciate the free large water cups.

We were curious when we ordered a panini and a burrito and both were given to us in panini boxes…read more The burrito looks like the person attempted to roll it but didn't know how so they backtracked and folded it into a quesadilla shape then cut it (not pressed like a quesadilla). It wasn't made as a quesadilla from the start because of how the fillings are. The Cuban panini is very good. The "burrito" was tasty but hard to eat because it was folded and cut like a quesadilla, but not pressed. Ended up having to eat it with a fork. Everyone was friendly and the store was clean, we're just baffled by this "burrito" oddity.