Bought a carwash and Luisa ripped me off. I paid for top of the line carwash (Cash) and she gave me the cheaper product. Why would anyone steal from a customer. Needed spot free finish that's why I paid full price for the expensive carwash. read more

Jimmy has rude customer service Refused to retry my debit card when his server was not properly reading my debit card read more

$$$ This $hell is a legend in SCV $$$ Dope car wash? Check. Sweet pumps with plenty of space? Check. Memorable employees? Check. Great selection in the mini mart? Check. Perfectly designed pull in and exit sections? Check. This $hell is the best $hell in all of Santa Clarita. Thanks for crushing it!!!!!! read more

Shell - $$$ This $hell ROX so hard $$$ - Gas Stations Near Me - Santa Clarita, California

This place employs the rudest people ever. They treat customers like they're doing us the favor of giving them business. The way this one older yellow haired Hispanic or ethnic woman spoke to me was appalling. First of all, if she's there to work, she needs to get off the phone and actually work. A customer should never have to wait for an employee to get off the phone to help a customer. Secondly, why become irate and totally disturbed and talking rude just because a customer is in front of them? Thirdly, the pumps were not operating correctly. One pump forced me to go to another pump, and even that pump was not working. That's when I walked in to get help, but it looks like this employee is the one that's out of order. This is not quality customer service at all, and it is so unfair that this person is even employed while there are numerous others who would gladly take this job away from her. I walked away upset, but maybe the next person she tries to treat horribly won't just walk away. She's a mean person who should not be in the eye of customers. I hope corporate or whomever hired this woman reads this review and does something to correct how the business is being operated. This is not the only gas station around these parts. There are plenty of other gas stations along the way and a lot cheaper. read more

Hmm let's see... we've got gas here, squeegees, paper towels. Ok so this you know... what I do like is the convince of the corner location. Easy in and easy out. Also like the working air service and working gauge! Also included for your gassing experience is a drive thru car wash. Sometimes there are attendants at the end to help dry off the car. Kinda odd but I guess it's a service offered?!? Adequate convenience shop for drinks and snacks. read more

Shell - Air has working pressure gauge! Yay - Gas Stations Near Me - Santa Clarita, California

Rude, disrespectful, horrible customer service. They damiged my car and refused to pay for damages strongly recommend to everyone to not go to this gas station manager will curse you out, very disrespectful. read more

I ran my SUV through their car wash yesterday morning. I have never had a crappier wash in all my life. There was some odd greasy substance all over my windows and vehicle and horrible water spots left all over. Thumbs down to this car wash. read more

This Shell station has become a convenient gasoline stop of late, when not wanting to make the drive to Costco. Right on the way to most of my destinations, and very close to home. read more

Went through this car wash on sunday May 27,2018 about 7pm. While my car was being washed i heard a snapping sound. While pulling out of the wash i noticed my back windshield wiper was gone. Sure enough it was laying on the ground inside the wash. I informed the attendant who gave me the phone number and told me to call the manager (Steve) the next day. I've called multiple times this week. Steve has not been around but he has told the people that answer the phone to tell me that he is not liable. I would not recommend this place unfortunately. read more

Shell - Gas Stations Near Me - Santa Clarita, California

I've been coming here for years but after this last trip, I needed to get this spot on Yelp. I really needed a quick car wash because I couldn't see out the windshield anymore. I stopped in around 6:15 am and the guy at the front was really nice. I bought a mediocre wash and he upgraded me to the best. I was speechless but that little gesture, makes me feel like this is my spot. You know I'll always be a regular at this location forever! Thanks! read more

My experiences at gas stations are typically non-eventful, and standard across the board. Much of this is due to the fact that I rarely even have to interact with a live person to complete my transaction. My last experience at this location, however, was exceptional, and definitely worth noting... To management, whoever was working the register (I didn't catch his name, unfortunately) on Sunday, 09/14/14, around 7:30am, was hands down the nicest gentlemen I have ever come across at a gas station. After filling up on gas, I walked in to ask him to turn the air on for me so I could even out my tires. The guy in front of me was a complete jerk to your cashier for absolutely no reason. Your cashier that morning handled the situation wonderfully. He remained calm and professional, and smiled the entire time. Whether it was intentional or not, he basically killed the guy with kindness, and continued to smile and provide friendly service until the customer left. I was in a rush myself, so my own interaction with the cashier was quick and to the point. After asking him to turn the air on for me, I walked out and attempted to fill up my tires. Two minutes later, the cashier walks out to see if I needed any help. I did, actually, as the on button was not working. He informed me that I needed to hold it down for a few seconds for it to kick on, which worked like a charm. The fact that he came out to check on the situation, without my having to walk back in to ask him again, was very much appreciated. There was a customer or two behind me in line initially, which is probably why he didn't think to notify me right away about the button issue. But once his line cleared up, he certainly went out of his way to address any possible issues. From dealing with an unpleasant customer, to going above and beyond to help out another, your employee that morning exemplified customer service. The 5 star rating is solely based on this gentleman's service, because for me, a gas station is a gas station. The prices are what they are, and it is my decision whether or not to go to a particular one. Basically, it is safe to consider all gas stations 3 stars in my book, unless noted otherwise. I simply wanted to recognize this particular cashier for a job well done, and let people know that if they ever need air in their tires on a Sunday morning, this is the place to go. Excellent hire. read more

gas prices too damn high to deal with that f&@king rude ass cashier.... Mobil down the street has a much better staff and cheaper prices.....it was a good place till they hired the new cashier... read more

The pumps and the card machine are a little slow but there is never an issue with over crowding. They offer air and water and also serve propane. Prices are about the same with the rest of the gas stations. read more

I get gas here occasionally for a few extra cents than the Mobil station down the street (supposedly Shell's gas is better? I don't understand the differences). I like their car wash they've got here though. Paid $8.99 for the Super version ($1 off for filling up the tank) and was pretty satisfied considering it's attached to a gas station. The pump gives you a code, you put it in, pull forward (but not too far because then it will just make noises at you), and voila! Water and foam spray everywhere! They've got an attendant here sometimes (a sign out front will tell you) who hoses your car down and dries it off after. As a gas station car wash, you don't go in expecting the best. But it did a decent job on my dirty car! read more

I just love coming here for my early morning weekly coffee or rockstar, I do fill up here and don't mind paying 5 cents more a gallon to keep my truck running well with clean gasoline. Fun service who knows me by name when I walk in the door. read more

Shell - Prices subject to change - Gas Stations Near Me - Santa Clarita, California

They have one of the best pump set ups I have been through. They have plenty of pumps and space in between so that a car can pass through when you're pumping gas with cars on both sides. Unlike the other station up seco canyon that's hard to maneuver when you drive in. The inside store seems organized and clean. Haven't used the restroom, so I can't grade them on that. Lighting at night is very good too. The only bad thing is their prices. They're about 2 to 10 cents higher than the place on seco, and about 25 cents higher than in the San Fernando valley. That being said, I can only give them 4 stars. They also have a car wash, which I haven't used... I'd rather wash my own car. You can enter the station through bouquet or seco or through the parking lot from rite aid. read more

This station with no doubt charges the highest prices in Santa Clarita. They are currently charging 3.99 a gallon, when I can go down the street and get gas for $3.43 a gallon. If you like to pay a lot of money and gas, this is the place to go. Want to save over $.50 a gallon drive an extra mile away and save money. read more

Usually I don't go here bc of the location. Obviously I needed gas. While we were there we decided to go through the attached drive thru car wash. Little did we know what was going to happen. Apparently the plastic mop side cleaners were missing. Next thing we know, the employee came out with the hose and started spraying the car ALONG with the automatic sprayers. Then he proceeded to soap-wet towel along with the machine. And THEN started to spray down my car (as we sat there dumbfounded inside their so-called drive thru car wash). He washed the soap off the car and instructed us to come through the blower... This had to be a joke right? When we asked the human drive-thru-car-wash and he said an employee usually try to come out and help whenever they can. My quick car wash became a different experience. Though the employee did do a good job and also had to tip the poor guy too. Overall, I would NEVER recommend this to anyone. I paid too much for a quick drive thru car wash read more

This review is all about the cashier. The most friendly and funny guy I've ever seen at the desk, especially at midnight! He was soo helpful and nice and deserves the 5 stars just for him! read more

For gas it's fine, but DO NOT use the car wash!!! I've used the car wash in the past and it did an okay job. What you would expect from a gas station drive through car wash. Today 08/29/17 - I got the Super Wash for $8.99 and the car looked worse then before the wash. There were spots & streaks all over the car. The rinse did not get all of the soap and foam wax off, so there was tons still all over the car. After I drove home (10 min), there still was tons of pink foam all over the car. The car had spots all over it. I had to spend 1/2 hour re-cleaning it. NEVER AGAIN!! read more

This is the worst shell... half the time the cc machines are broken and it's the only gas station that I have to physically hold the pump for it to pump gas. Occasionally I get lucky and the pump clip works and it will pump gas unattended... but 9 out of ten times I have to stand there. I don't know how they would fix it... but I don't have to do that at other stations so it can be done. If it isn't an emergency... don't use this one. read more

Just went to this shell for my first time since we do not live in this area. The place caught my eye because of the zigzag design on top looked interesting. I then went inside and a man named steve helped me with no problem. I asked to get a car wash and he told me that I am the first customer to use the new car wash. When finished my car looked really good for a gas station wash. Im Impressed! read more

Do NOT get your car washed here. Especially not if there is an attendant on duty. He was nice/helped me plug in the numbers to start the machine but doesn't outweigh what happened next... I stopped for a quick rinse, I wasn't expecting my car to be dried or I would have went to an actual carwash. None the less, I was told an attendant was on duty and would dry it. OK, that's fine. BUT what is not fine is that I have a 5 month old BLACK sedan & they use towels that are not clean. I realized as I was sitting in my car that their neon microfiber towels were laying out on a WALL nearby. Not to mention is wall is rough in texture. There was no mat laying between the wall and the microfiber towels. He quickly dried my car in a haste (which I understand since there was a line and I was not expecting him to dry my car anyways). I drove off to the dealership; I had stopped for a quick wash because I had been in a dusty area and did not want to take it to the dealer like this for my servicing. The moment I stepped out of my car with the service attendant at the dealership, I realized that the entire driver side of my car by the back passanger window was completely covered in small scratches. They are not light scratches that can be buffed out, but they were deep due to the rocks that were picked up on the dirty towel from the wall! All down the side of my car and on to trunk as well.... I am having to get my car touched up before it even hits 4,000 miles... I didn't even both going back as I know they would just deny these allegations and it is not worth the headache. I just wanted my car rinshed off, ended up with my paint taken off. Talk about upsetting. DO NOT GET YOUR CAR WASHED HERE read more

I would give this gas station less Than one star if I coukd. The car wash is atrocuous. My car looked worse after the car wash than before. When I got home and noticed how bad the car which was I immediately turned down to go back to the gas station and the attendant actually tried to tell me that I hadn't gone through the car wash..... At this point I was curious and I told her to pull the tape then she asked me if I brought a different car with me!!!! She said your car doesn't even look like it got wet and I said "exactly you just made my point"!÷÷ after 5 minutes of arguing she finally agreed to rewash the car but I will never come back here again!!! read more

The worst self-service car wash in the SCV. Do they *ever* repair their equipment? What kind of automated self-service cannot accept any form of payment but cash or coin? The bottom of the barrel! read more

Great gas station, friendly people! Also has diesel, a car wash, and a convenience store.

I used to go here but today I tried to get a car wash but the machine took my money. This Shell company would not help me at all. The woman working behind the counter 7/10/14 at 7 pm told me there was nothing she could do. She refused to help me in any way. I called Shell Corporate but of course they said they did not own this Shell station. So SHELL can steal your money and laugh in your face and there is nothing you can do. So I wrote a review and I will never come back here again. I will also hold a grudge for the rest of my life. read more

Went in for a quick drive thru wash...when i pulled uo someone was there to help me break my 10 dollar bill and get me change. I pulled in and an actual person was making sure my car was lathered with soap and when the wash was over he dried my car. It wasnt anything i was expecting, it was better. Really nice staff! I will be back read more

A youngish Hispanic female cashier at this station has repeatedly taken cash, e.g., a $20 bill, puts it in the cash register, and then provides change for only a $10 bill. Since the correct bill is already "gone", she argues with the customer about how much change is due. When the customer asks about seeing the manager, the cashier then grudgingly provides the correct change. This is a common cashier theft, with the extra cash going into her pocket. read more

The woman who works graveyard at night is extremely helpful. Friendly and a good worker. This is my gas station of choice because it's hard to find people that work all night in great spirits. In more than one occasion i have gone to get gas and left feeling a little better than when i came. Thanks shell station employee. read more

I was driving back to LA at 2:30 AM from a friend's farewell party when the low tire pressure signal went off... I was scared to keep driving through dark canyons and isolated freeways for an hour or so, much more with a possible flat tire by myself... then I saw this brightly lit gas station and was so relieved to see a lady cashier. She cheerfully greeted me then concernedly asked me if I was ok.. I explained my problem and she said they had air compressor machine. I said I didn't know how to use it and asked for help or to let me stay to call Toyota roadside assistance. She then went out and put air in all 4 tires which had a pressure of 20 instead of 32.. I asked how much do I pay and she would not hear about it saying she already put in coins for me.. she tried looking for the reset button for the sign was still on then she pulled out her phone and googled where it should be in my car and read to me, which I barely understood for I was quite overwhelmed with relief and gratitude for her unexpected kindness... She chatted and assured me I'll be fine.... Thank you and God bless you, Ms Lucy, for helping me get home safely... read more