I have used Black's Tire & Auto on Elm St. for all my auto needs since moving to Lumberton, NC. I…read morehave recommended them to all my friends with total confidence. After helping my neighbor to get their non-working car to Black's, we were not sure what it would cost to repair. We were called initially with an estimate of needs and charges just to get it running so it could be further evaluated. Once that work was completed, we were notified that we could come get it. There was no more repairs needed. We are all completely delighted! The cost was a fraction of what we guesstimated that it would be! You can trust Black's! They will give you honest, quality service at more than fair prices. I do love people who are intent on providing good service with integrity!

Great service and the staff is wonderful. They treat you with fair prices and real details that…read morewill help tou

Today was a rough day for me. I traveled from SC to VA and my car failed me in NC. A tow truck was…read moreunavailable and Terry, although extremely busy and short handed, got me back on the road. He was EXTREMELY nice and exceptionally helpful. I made it to VA safely!!!!

Absolutely best service and prices in Lumberton! 10 out of 10 recommend! Went to get an oil change…read morethey're always super friendly and helpful

Dropped in on two separate occasions. One for diagnostic and possible repairs. I was recommended…read moreto visit the maker's repair shop to cut out any guesswork. I appreciated that although I wasn't sure what to expect but expensive repairs. Then recently I got an inspection since the other Black's Tire location was very busy (2-3 hr wait). They made a call and held my place at this location until I arrived. I was at this location for perhaps 30 mins or a little more while the inspection was made. Clean, spacious, and great-smelling restroom. Classic movies on tv with a view to Fayetteville Road. Service is attentive and knowledgeable staff.

Mechanic told me he drove my car but he didn't test it said it was one thing $300 later same thing…read moreexists. I won't be back.

We were driving from NJ to Florida had a blow out of 2 tires on our trailer .. we called Quick Tire…read moreand they came to our location on 95 in 1/2 hour with 2 new tires at 6:00 Pm in the dark and replaced them quickly.. we had been on the road for 10 hours and were staying in Florence.. They got us back on the road .. and were very professional and helpful..Judy & Dave C

I scheduled for an oil change and to have 2 new tires put and a rotation. Not long after I noticed…read moremy car was leaking oil. I assumed I must of hit something causing a crack somewhere. Went to have my car looked at at Crossroads of Dunn and turns out the person from Quicklanes didn't put the oil filter on correctly and also when they did my tire rotation, they put 2 of my tires (which are directional tires) on backwards.

The worst car service. They damaged my tire rim and said we didn't see it on the camera. Yea. Some…read moreof the guys work while the other horse around. Most of the girls at the counter are sweet until you have a problem then they get an attitude with you. DO NOT GET YOU CAR WORKED ON THERE; EVEN JUST AN OIL CHANGE.

EVERYTHING !!!!!! Bought a brand new Toyota Tundra from Peterson Toyota of Lumberton NC and at…read more17000 miles it put my husband on the side of the road with a blown motor. Peterson Toyota of Lumberton NC has truly been a pain in the back side to deal with every step of the way from providing updates on the status of the repairs to providing a rental while his truck motor is being replaced. Supposedly !!!!! even though he has had to go back and forth with them on what all they are going to replace. Still aren't positive that they are replacing the motor or just rebuilding it because things don't seem to adding up sometimes. The whole experience has sucked from the start. Having to go up there every two weeks or once a month and renew the rental agreement. Which makes no sense since they have already proven that it was a Toyota problem not a driver problem an Toyota is paying for the rental. An today as we are renewing the rental once again they decide they need to put his credit card on file...... remind you we are almost 2 months into this situation and just now you need his credit card. Why???? It's been a total mess and I have set back and let him handle everything because he can stay calm when ppl do stupid stuff but now I am getting upset with the whole situation and I promise I am not as nice and understanding as he is so they are not going to like me no better than I like them when this is all said and done. So don't advise anyone to do business with Peterson Toyota of Lumberton. Thanks

The serivce manager George, stated in order to get my yearly inspection the rear windshield wiper…read morewas REQUIRED to be replaced. When my husdnad called to tell them not to do the inspection because the state does not require the rear windshield wiper to be replaced or checked the service manager suddenly changed what he stated. I will NOT return for any services as Peterson and will tell EVERYONE I know not to purchase a veichle or have any maintenance at this delearship.

I recently had my car towed to Lumberton Kia for service and had a call from a man from the service…read moredepartment to inform me that they had received my car and when it was scheduled to be put in diagnostic. Willie is the caller and I was pleasantly surprised by the way he talked to me and explained the procedure and how I will be kept informed of findings and cost, if any,before any needed repairs. I have always been apprehensive about having any kind of car repairs from people I don't know because of hearing that often women get taken advantage of, especially older women by repair people. Willie was very respectful and talk to me in layman terms so that I could understand. I informed him that my son may be contacting him about the car and Willie offered to contact him or be called if he had any question. I really appreciated his demeanor and reassurance that they will be able to find out what the problem with the car is and what is the repair needed to get it back on the road. I called my son and gave him the phone number as well as Willie's name as the contact person. I am very confident that my car is in good hands. Thank you Lumberton Kia and Willie in the service department for easing my mind that my car will be taken care of.

Came to Lumberton Kia to look at a honda element with my fiance on 4/8/2017. We were greeted at the…read moredoor by a gentleman by the name of Maurice. My fiance asked to speak to the lady that he had been corresponding with over the phone. At this point Maurice stated to "calm down" as if we were being hostile. We sat down and we were told the the honda was already sold but he offered to show my fiance another car. My fiance stated he was only interested in a manual car. At this point the salesman seemed agitated and began to cut my fiance off everytime he spoke. And pretty much pushed us out the door without any regard. The way we were treated at this place was pretty piss poor and unacceptable. We will never step foot in there again and will advise everyone that's looking to purchase a car to look elsewhere.

Each year I drive 194 miles from Charleston SC to 5th Ave. Lumberton,NC Black's tires to get them…read moreto inspect the RV. I find them to be trustworthy, dependable, very capable, conscientious, and friendly. Genevieve Butler

From the owner: When it comes to the performance of your vehicle, you want quality service from trusted experts. We…read moreare a Goodyear Tire & Service Network location. We carry Goodyear products and offer a wide range of automotive and tire services. From new tires to an oil change, to battery replacement, our skilled technicians will help repair and maintain your vehicle.

I recently went to the Honda website to schedule my inspection appointment. I was filling in the…read moreinformation requested while receiving pop ups for Vehicle Trade Inquiry, which I kept trying to exit. Within a minute or so while entering my information, I received a call from Ryan Flanagan (lady) who stated that she was from Honda and wanted to find out what type of vehicle I was trading and what I was looking for. I told Ryan that I must have inadvertently entered my information into the wrong area as I wasn't interested in trading my car at this time and I apologized for the misunderstanding. I also told Ryan that I was trying to schedule an appointment for my inspection. Ryan said no problem and she would schedule the appointment for me, which she did. Ryan was very pleasant, patient, understanding, accommodating, and willing to answer any questions that I had & provide information that she felt I may need without me having to ask. The next afternoon when I arrived at the service department for my inspection appointment and I didn't get the gentleman's name who promptly arrived at my vehicle, and I provided my name, appointment time & what service I required. He promptly arrived at my vehicle, took my fob & returned the key portion to me & drove off. A saleswoman, whose name I didn't get either, approached me in attempts to convince me to trade in my vehicle. I explained that I didn't want my credit checked & I wasn't interested at this time, but I would be in a better position next summer, so that I can get the vehicle that I wanted with all the amenities. She said she wanted to show me what they had in stock & which I looked at. We discussed features & options and she said that she could run some numbers without checking my credit, which she did. Surprisingly enough, when she returned, the numbers looked good, but I informed her that I wanted to wait until the summer so I could work on increasing my credit score to get a lower interest rate & a lower payment. She said that she understood & to let her know when I was ready. While I waited to get my inspection completed, I was greeted by the Finance Manager, Keith Lowery, who introduced himself to me a few months ago during the oil change. Keith stated that he is the one who ran the numbers for the saleswoman & wanted to check in. Keith is very kind, helpful and always has a smile on his face. I saw the GM, Kent Locklear, who is the kindest, helpful & most understanding man you would ever want to meet. As I was preparing to leave, I was also greeted by the gentleman who drives the shuttle, who is always pleasant & accommodating. Amanda is the lady who gave me my paperwork & was helpful in answering any questions that I had. Kent Locklear has the best team of sales and service people at Lumberton Honda and I'm thankful to be a part of the Lumberton Honda Family.

today i drove 30 miles on way to test drive a Honda civic w…read morethe test drive was good the problems started inside the car lobby i told them from the began i was a 1099 they said we just need to show us your paycheck so i drove the whole way home 30 miles then back 30 miles to get told we need to see the taxes withdraws on it i told you i am 1099 i do not get withholdings sorry is all they said they do not see the thing i have already drove 90 miles and even asked you if that was i needed was the check stub and said you sure yes he said are you sure yes when i got back they asked for alot more because i am a 1099 they were not easy and we did not get the civic because they running me home for more stuff i think and believe that you should ask upfront for everything instead of running me around