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    2 years ago

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    1 year ago

    great experience they had a really cool sticker on one of the pumps and it made me happy 10/10

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    Shell Gas Station

    Shell Gas Station

    2.7
    (12 reviews)

    I had a really bad experience today with one of the workers I went in with my husband and daughter…read more We were there to use the bathroom. I went in the bathroom with my daughter (the bathroom was disgusting.( There was blood in the toilet like it hasn't been cleaned all day the floor was filthy) and one of the workers named idel was being very rude. He started talking to the other customers about me going into the bathroom with my daughter. My husband asked him to mind his business. He astold my husband that it's his store and he could do whatever he wants, and then started, shoving his badge in my husband's face which is completely unacceptable and not OK !!!! By the time we ended up paying for our items he was swearing at us and telling us that he can't wait for us to write him up because it's his that nothing will happen to him. The other cashier working there from 4 to 12. He was really respectful. Check this out with no problem and apologize for the whole situation and said that he normally doesn't work with the person and said that he hopes we have a good night. Idel just needs to really work on his customer service And learn not to be yelling and swearing at customers specially when they have their child with them.

    If you are coming off the I-195 Highway in the Fox Point area, you will see this gas station right…read moreat the bottom of the exit. It has a nice convenient Four Seasons store that has the basic snacks and quick foods. It has a nice coffee section as well as a smoothie section for those wanting something a bit more than your basic drink. There's an air and vacuum station (for a fee) where you can check the tires of your car and get the inside cleaned. Convenient to downtown, Fox Point, Thayer st area, it's convenient for Brown and RISD students as well.

    bp

    bp

    2.3
    (27 reviews)

    It's always difficult to rate and write a review for a gas station because they're pretty much a…read moresimple process that requires little human interaction and they're all pretty much the same: Pull up, pay, pump and leave. I felt compelled though to write this review after reading all the negative reviews in my opinion not about the actual business, but about the customers lack of due diligence before accepting service. Yes, this place is both self and full service. Yesterday I pulled in, I live on the East Side of Providence so Mineral Spring isn't a place I normally find myself, but alas! There I was in need of gas. I pull in, it's pouring out so I pull next to a pump that's covered by the canopy when an older gentleman appeared next to my window asking if "I wanted full or self" then followed up by saying "full is $.90 extra a gallon". With that information I decided to pump my own gas. I moved to another pump, went inside where the gentleman and I said I didn't need to save the money (I do drive a German sports car) and how many people he has to tell on any given day. We then discussed the rain, the Patriots and how quickly Thanksgiving is approaching. All this under a minute after which I went outside, pumped my gas and left. I feel most of the reviews people are just mad for not actually paying attention and rather than accepting they may have made a mistake, they will take it out on the business itself.

    I had a very disappointing experience at this location. The staff was unfriendly and seemed…read moreuninterested in helping customers. The service was slow, and I felt ignored most of the time. The overall experience did not meet my expectations, and I don't think I'll be coming back. I hope they improve their customer service and pay more attention to their customers.

    Shell - servicestations - Updated August 2026

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