This gas station is conveniently located the price is lower than most of the other gas stations in the area and the staff is friendly. One of the other reviews mentioned a car wash which this gas station does not even have so I'm not sure maybe it was for a different place? read more

Shell - Gas Stations Near Me - Pacifica, California

I hate the video pumps that blare out 100+ db advertising at you every time you visit a Shell station. Shell, I am not a a character out of Minority Report you can send advertising to at your leisure! I do not feel privileged buy Shell fuel wail having your fuel pump wail at me. I do feel like a customer who is being take for granted, and being poorly treated every time I visit a Shell station with a video pump! I do feel like avoiding ANY fuel or convenience store purchase from Shell at any time in the future. I no longer feel welcomed or valued as a customer by Shell. Your disingenuous video recordings of salutations, welcomes, and gratitudes are insulting at best. Shell, you can take your gas and shove it up your corporate cornhole now and in the future! read more

Skip this station and go elsewhere. Pretty much all of the pumps are janky and malfunctioning, either electronically or mechanically. It has become rare that I don't have to change pumps at least once, because the initial one I selected is not working (with no indication placed of it being "out of order.") This is the least motorcycle-friendly station I've ever been to. Ever. I'll be changing my habit and giving the 7-11 across the street my business. read more

This place refused to take cash this morning. Wait....what? Who the hell refuses to take cash? It was about 6:30 in the morning, the place was open, the door was unlocked, the little man was behind the counter and I just happened to have cash. So I walked in, money in hand and the guy said "it's credit card only right now" I replied "You are seriously going to refuse to take cash?" he said "Yeah, I'm not ready yet". So I walked out. Sure, I could've used my card, but I wanted to pay cash, I didn't need gas that badly so screw you Shell, you suck. I'll go across the street to Chevron from now on, even if they are usually a couple cents a gallon more expensive. read more

My car died right in front of the automatic car wash today. The two people behind me were very understanding and quickly reversed---thankfully they were very patient with my most unfortunate spot for my car to die. I explained my situation to the clerk inside and he informed me that he would not refund my money---even though my car never entered the car wash. Not only that, he said that I had to pay him for the lost opportunity for the two cars that had to turn away. I honestly thought he was joking. I didn't think someone would be that unethical, business-wise. I had been going there for 3 years about every two weeks---and he was not only cheating me out of $6, but he was charging me $22 for everyone's imaginary washes? I told him that I would call the PD if he wouldn't refund my money...this was in every sense of the word theft. He said call them! And well, I did. When they showed up he changed his story right away and said he would give me my refund. Bottom line, Shell lost a loyal customer because of a unethical front-line employee. I am 22 years old, don't you think my Customer Lifetime Value is a little higher than $6? Perhaps, thats the problem: lack of training in basic customer service. read more

This shell station is the cheapest (or equal to) in gas prices of all Shell's. Either on my way or on my way back from work, I don't even have to check other Shell's, I just come directly here. Plus, this Shell has the Tahoe certificates! +1 for that! I saved them up, I have like 10 of them already! love going to this Shell. read more

Cheap gas! Yeah!!! Customer service.....not so much! There are some nice people that work here and then there are the folks that want to be anywhere but here! The latter is annoying. I worked retail before and I mustarded up a smile of every person that came through my line. And nothin bad came of it. Looking like you somewhat enjoy your job and the world won't end! It's that simple. People will continue to shop this shell because it has cheaper gas prices, but when the prices of gas level out....I think people would prefer chevron across the street, they're customer service pros! read more

Don't bother clerk was rude. My aunt was wondering if her lottery ticket won so she went to the place to get it scanned and checked. One out of the four tickets was read as "See Cashier" so curious my aunt double checked to see if we won. Cashier said no, we asked are you sure but he said he's sure that's it's not a winning ticket. We accepted it and went home. Paranoid because of all the winning tickets in gas stations getting thrown away in the US etc etc. we called back to ask for sure if the ticket wasn't a winning one. First my aunt called to checked and not accusing anything she requested once again to make sure if it's not a winning ticket that's all. The clerk on the phone right away got defensive and mad that we were accusing him etc etc. He just went blabbing around on the phone constantly defending himself while my aunt just listened to him without saying one word. He hung up on her. I called back to get things straightened out and explain the situation with him but still with his defensive attitude he was defending himself before I even got 5 words out. "Hello? Yeah I think you talked to my aunt earlier she was just curious if she won beca-" Then he cuts me off. "Oh you're accusing me, you can come check. You're making me feel bad, that's not right. blahblahblahblahblah" I explained it to him that it was all misunderstanding etc. But as he kept blabbing on defending himself he slowly died off and said that I'm making him feel bad etc. "Okay, my aunt and I were just curious if you can check AGAIN that's all." "Oh yeah blahblahblhahlbhalbhalh I'm sure there, done." "Okay, that's all we wanted to know." I go to this gas station weekly but never bothered with the cashiers/clerks but man they're really a buzzkill. I barely use cash for gas but when I do I'm usually greeted 3 out of 4 times with a "What do you want?" depending on the cashier. Better prices but Chevron across the street has better cashiers. read more

I learned my lesson, stay away from this shell. The overweight cashier working there is rude, mean, and he acts like he owns the place. I never had an experience that left me mad, as recently when an mistake, not my fault to place. Take my advice to go chevron across the street. You wont regret it. read more

I don't understand the reason for the bad reviews. The prices are ALWAYS CHEAPER than the Chevron across the way. The location is convenient for anyone who takes Skyline. There's never a line for any of the pumps. The area is well lit with a small shopping center nearby. Plus, they sell lottery tickets! Thinking it through now, I don't mind that they aren't too popular, because it just means less crowded for me. Without difference in price paying with credit or cash, I don't see a reason for people to opt for cash when you can get rewards or a percent back from your credit card company. read more

Due to the horrible search algorithm on Yelp and my own ignorance, I had incorrectly reviewed this Shell station instead of the one directly across from the I-280 ramp. There are at least 3 Shell stations on Hickey. I'll visit this one sometime and update my review to reflect them, but for now bumping to 5 stars to make amends for my error. read more

I like to get my gas here, since it's close to the highway and home. This station often has pumps that are out of service and I always hate it when I get right up to the pump and realize it's out of service (totally moded!). The price/gallon is usually reasonable compared to stations in SF and sometimes lower than the Chevron across the street. read more

I spent $70 on gas and $8 for a car wash. Upon entering the car wash all the lights were flashing. I went through cause it did not work. When I notified the attendant that it wasn't working and I'm late for work can I have my money back she said no. Then have me a new code and threatened if it didn't work this time than she wasn't giving me another code. So again I asked for my money back. She then walked out to reset the car wash as she should've done in the first place. While walking out she proceeded to tell me how it's my fault and I am rude. Horrible customer service! I will not be back with a gas station on every corner I don't need to get verbally harassed by anyone especially no SYLVIA. read more

Stupid car wash doesn't accept debit cards?? It's frigging 2016, how is that possible? And of course there are no signs notifying you of this before you get to the payment kiosk with ten people backed up behind you and no way to get out. Idiotic. read more