I'm a Chevron girl but they removed the Chevron on 4th and Grove so Shell it is! My family has been coming to this Shell forever. They're right before the 10 freeway entrance and 4th street and it's where everyone stops to get gas before hitting the road. Yes this station is busy, but it's reliable. read more

I came for my $0.20 Reward today and PAID CASH which should've had me paying $3.79 per gallon and this moron cashier CHARGED me the $4.19 price for credit which CHEATED me out of $2.00 worth of gas. HEADS UP, ask the cashier for a receipt before walking out, I didn't and only saw what he did when I got the email AFTER pumping the gas Do NOT trust cashiers anywhere, the person or register will screw you out of $$$$$ read more

I give it 2 stars because the gas is good and cheap . But customer service is horrible. Especially the Asian guy in the morning he is very rude. Some pumps their card reader don't work. I had to go inside and the way he was talking to the lady that was finishing transaction he was very rude. But when she walked away, he gave her a ugly look. When it was time for me to pay I couldn't understand what he was saying so he had to point to the sign but he did it very hard and aggressive. He is very rude employee. read more

Gas prices are pretty cheap, but there's always one or two pumps that are not working and the card readers are always down or they're printing machines are down to print you a receipt lot of panhandlers around read more

Shell - Gas Stations Near Me - Ontario, California

I COME HERE ALL THE TIME FOR THE PRICE, But this morning the lady begins the counter is the rudest I've ever dealt with... if you don't like your job then quit!! read more

This gas station is always the best value for fuel when I use my Fuel Rewards. It's the only station where I will drive further to get gas as it's totally worth it! Recently I only paid $3.79 per gallon which was 20 cents per gallon cheaper than my usual closer gas station competitor. The Fuel Rewards tied together with Shell as well as my Dunkin Donuts and T-mobile Tuesday allows me to stack more gas savings! read more

I frequent this gas station at least 3 times a week and have never come across this problem before until tonight and its absolutely B.S I'm literally writing this in the parking lot.. On 02/06/2024 @ 10:32pm I came to get gas and asked for 17$ on pump 6, I only had $17 in 1$ at that moment and paying in 1s has never been an issue before. The Older Asian Gentleman Clerk that was working tonight said "No" He can't take any more then 10$ dollars in ones. I looked at him confused and asked whyy he can't take it and he proceeded to say he had to many ones and can't take it. Like I'm sorry what?? I need 17$ in gas to get to my destination and back. Like I don't want to stop at another gas station late at night when I'm already at one!! So I asked if "I had a 20$ bill he would accept it and he said yes! I was baffled af! Like really dude? That is ridiculous. How much change a gas station has at night has ZERO to do with what denomination of money a customer has." Its legal tender, I'm purchasing a service. He denied me again,and said only 10$ in 1$, I said fine paid 10$ in 1$ bills and went out to pump my gas. After i finished pumping my gas I moved to a different pump went inside and asked for 7$ on pump 5( because he said he can take 1s if it was less then 10$ ) And he said "no!no!no!" I said "seriously dude?!...fine!" I grabbed a candy bar and said "I want this and the change on pump 5" and he still said no! Your literally denying a sale!! These are completely different transactions all together!!! What if someone else came in after me and paid in 1$ bills as well!? Would he deny them a sale??? Like are you kidding. I don't know if this is managments decision or just his own personal choice to do this ITS LEGAL TENDER!! Absolutely calling the Owners of the Store ( they also own the shell of Diamond Bar Blvd and the 60 frwy.) And 1000% complaining to corporate about it because this "policy" is absolutely ridiculous. read more

DO NOT COME TO THIS GAS STATION Never encountered a business that ACCEPTS CASH as a legal form of tender BUT REFUSES TO ACCEPT SINGLES $1 as a form of payment . Fat older bitter lady clerk even refused to let me see their business license, tried to insult me that I must be paying in cash everywhere I go (bc I'm fit, pretty, and healthy) and proceeded to put her hands on me when I tried to take a picture to push me from doing so. Voluntary exited the store as they threaten me that they were calling 911 (FOR TRYING TO PAY $45 in singles). Ridiculous business etiquette read more

Shell - Disgusting racist clerk refusing to take $45 in $1 because she "had too many singles already" - Gas Stations Near Me - Ontario, California

Located on 4th day off the 10 Fwy. Like the prices that are comparable to competitors. Used my Shell Rewards and got 20 cents each gallon. I don't like going inside to pay, so I just paid at the gas pump. Traffic on 4th street can be busy. read more

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Filipino cashier was trying to extort money from me in order for me to use restroom. Pumped gas and asked to use restroom and dude had the nerve to say no. Unless I pump more gas than I can use restroom. Wow!! Scum bag. Trust me I'll make sure to report this to BBB. read more

In a world where Bidenomics is creating historic inflation and instability in world markets, there is this beacon of hope standing up for students, soccer moms, commuters and truck drivers alike. Google, GasBuddy or drive around and compare prices if you don't believe me. They are usually cheaper than Costco too. They've got all the good snacks you need for the roadtrip and the car wash gets the job done, and you even get a discount on gas with every wash. If you really stick it to the man, pay cash and save even more.... You'll get 10 cents off per gallon for your bravery. Don't forget to sign up for Fuel Rewards or to use your Ralph's Fuel Points for even greater savings. read more

I stopped by to put gas on my card and noticed I had left my wallet at home. I had my delivery tip money and the cashier would not let me pay with $1 dollar bills. I had Tun out of gas and was just trying to fill my gas to go home. It's ridiculous, money is money even a cent has a value. I will also be contacting Corporate office nowhere in the store it says we are not allowed to pay with $1's. read more

On Tuesday, July 30 about 4 pm. I went to get gas for my car. My daughter went to buy some chips and the Asian cashier refused to sell the chips to my daughter just because the color of her skin. I went to ask him why he didn't want to sell her the chips and he ignored me, until other customer service offered to pay for the chips and he didn't want to. He called her black. That is discrimination!! read more

Owner was extremely kind and allowed me to use the restroom. Price of gas is very good - way below average LA metro prices. Shop is clean but small. Restroom was clean too (haha). Parking is ample. read more

This gas station is not a good place to stop. There sign says one price they charge a different price.... There are always guys asking for money.... They run up to you. And if you tell the attendant she doesn't care and won't do anything. The inside is ok, but they don't stock the cooler daily. And good luck with the restroom. Dirty and they say it's broken. read more

The Shell gas station is a convenient little place to come and get gas, a few minor needs inside of a store and then also get your car washed. The one thing that is inconvenient about this place it it is so busy that it's hard to get a place to pump gas at. The lot was poorly planned so it's hard to to get a space you either have to back into one or wait in a ridiculous long line. The car wash is a little bit harsh on the rollers. One time it ripped off one of the black rubber runner linings on the top of my car but it didn't completely detach it, so I was able to put it back. At least my car looks clean. read more

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I like the prices at the station however I had to give them 2 stars because my granddaughter used the pay point inside and her card information was STOLEN. The machine sits at the counter next to the cash register so how this happened I know not. I am grateful B of A recognized the fraudulent transaction made by the thief, cancelled the card, refunded the stolen funds and notified by granddaughter. I would just caution anyone thinking they are more secure going INSIDE to pay- check your card after using. read more

I love this shell gas station, it's the only shell I go to, right by work. It's the cheapest name brand gas around town. They also offer a good car wash deal. There are usually homies that hangout here and ask to wash your windows. Sometimes I want to run into them when I have extra food in my car but that's when they're prob working another gas station. This location is conveniently next to the freeway so I can hop right on after filling up. read more

When my parents have gone they encounter horrible customer service and it's always the same employee his name is Peter. We have complained, but he is very dismissive and rude and I don't think he is told anything by management. read more

This is by far the worst shell station I've ever been to. Every time I've been here there's something wrong with the registers inside or the people working there don't know how to use them. I just spent 25 minutes trying to pay for gas and a snack for my daughter. I left my house early knowing I had to get gas before work and now, because of the incompetence of the people working, I'm running late. To top it off, the people working today were rude to other customers foe mistakes they were making. Unless you're paying at the pump, avoid this shell if at all possible. read more

my husbands shell extension card refused to work (it authorized but would not pump gas). we called the attendant over intercom and she told us to go inside. i told him to ask what is wrong with his card while i pump gas with my card (after cancelling his transaction). all the attendant told him ? "shes already pumping gas" nice customer service, shell. SUPERB. read more

I got my jeep washed there and it was left with soap all over. It rinsed only once. When i tried to complain the attendant asked if i bought the cheap carwash. His words. I didnt know shell sold cheap carwashes. Anyways we ran it again and still the same. His next excuse was i drove thru the air dryer to fast. Again i have never finished an automated wash and ended up with soap instead of water all over my jeep. I argued till i got a refund which he did not want to give. Never again.... read more

Make sure you are not in hurry when u pay inside. Only 1 cashier. Very clean inside but no one that works there is in a hurry. So if you are in a hurry pay at the pump. And pay with cash and it's less expensive ! read more

This place has great prices on gas but their customer service and car wash sucks as well not coming here again

Usually a huge line to pump gas here. Has better prices than most gas stations in the area. Asian cashier lady is always nice and polite to me. Actually, she's nice to everyone but I've noticed a lot of customers are rude to her over situations she cannot control. read more

The Indonesian gas attendant here was pretty rude when I was there. My code for the car wash wasn't working so the wash wouldn't start and when i tried to get a new code he was very rude and acted like I got a car wash already and I was trying to get a free one. read more

Cheap gas and right next to the fwy. I see a loiterer on a weekly basis so just be aware and watch out.

Yes this gas station has good prices but not good costomer service when buying lottery tickets they are quick to sell but not quick to pay out if you win they ALWAYS have an excuse om why they dont pay out this time i went they say they dont pay out anymore i feel if theu sell lotto they should pay out also anyway im not happy with the costomer service at all i wouldnt recommend any of my family or friends to go there they are rude sorry not sorry read more

Go to bump the gas this morning. The sign said different price and come out when you pump with higher price. Also the guy works in side does not know how to say thank you. read more

If I could give 0 stars I would! my bf likes coming here for the prices but he never buys anything inside and the one time I did to grab snacks before work the clerk (I don't know her name) was on the work phone the entire time that I was browsing and mind you she was ringing customers up while on the phone, I finally go up and pay I slid my card but nothing came up. It made that beep sound as if it was read. So I asked the clerk if it went through on her end since it beeped but nothing appeard. She looks at me and responds "Sorry, Im on the phone thats rude!" Seriously?! Im rude?! I know she ment that towards me because she continued to ignore me and talk on the phone. Horrible horrible service! I have a few friends who works at gas stations who where very upset at that! They recommended for me to call corporate and make a complaint. But who would know about this very unprofessional clerk if I didnt post it on their yelp! read more