I purchased an cherry ice from this Shell location. As I was driving down Woodman,I noticed that the ice had a strange after taste.
I tried and tasted the icee again. It was such a a nasty taste.
I decided to return to the gas station and complain about the product.
The clerk behind the counter did not speak English very well. There was a guy sitting on the stool who chimed his two cents in when I told her that the drink was old or possibly had some spoiled product.
They asked me if I had tasted the drink before I purchased it.
No I did not get some of the drunk and taste it before I bought it.
They said no one else had complained about the nasty frozen icee so why should they refund my money. I told them that I had taken a couple of sips,but the drink tasted so strange. The icee cost was about $2.49 and they refused to refund my money or exchange for another drink.
The lady was trying to explain something but really doesn't speak English fluently. The guy in the stool was really the rude person. He must be the manager because he was simply rude and would not comprise.
I have purchased gas and other items at this gas station. I will never step foot in that station again! It is not about the $2.49 that I paid for the icee. It is called courtesy to your loyal customers.
When people are supporting your business, you treat each customer with respect. I do not support any business that does not comprise about the quality of products sold in their station.
Beware!! Rude and inconsiderate. read more