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Shell

3.8 (4 reviews)

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Shell San Ramon

Shell San Ramon

2.8
(37 reviews)

I drive a Tesla so I come here only for the car wash, which is the best automatic wash that I have…read morefound in the Tri-valley to date. I don't like touchless washes. When done right and properly maintained, touch washes are the only way to get your car clean. This one (touchy-type) is nice because you pull in and stop and then the machines move around the car. It does a great job of washing and a good job of drying. There is a manual pre-wash if you like as well as towels for hand drying afterward if you want. But honestly, it does a good enough job for $10-12 that I don't do any of the manual stuff.

This new car wash at this Shell station doesn't assist you. When you are within the unit, no Stop…read moreor Drive-up sign shows up for the wash to begin. All other car washes display such signs. I moved through this car wash twice, each time the wash did not finish fully cleaning my car, and pushed my car out of the wash with soap still on it. Second time through I was given another code and same thing happened bc I was looking for the signs again which never appeared. There was no way to tell what to do when approaching the wash like as other car washes that say "stop, etc". I went back and explained the issue to the same cashier but I was told I had to pay again to use the car wash because she already gave me a free service. She addressed me angrily in the presence of other customers. I explained to her my car did not get washed and I had already paid for it the first time. She refused any further assistance. So I ended up paying twice to have my car washed because of an issue with their machine? I have been washing my car at this service center for years. But it now has a new owner and a new car wash and, they are not friendly or helpful!

Shell - servicestations - Updated June 2026

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