I have been buying Pizza for my kids from this BP Foodmart for at least two years now, but I will…read morenever go there again. I bought two pizzas (same as I have always ordered) which I picked up on my way home, only to realize when I was halfway down the road, that the pizzas were burned. The cheese on both of them was almost completely black. Feeling super frustrated, because I don't have any time to waste, I went back to get them to remake my pizza. When I got to the counter, there was no apology, only attitude and excuses. So apparently, at some point since the last time I ordered pizza there, their pizza oven has started burning the cheese if you order extra cheese (which is what I always order). So it turns out, she knew full well that she sold me burnt pizzas and had two perfectly good occasions to tell me before I paid for it. Once when I ordered "extra cheese" and once when I came in to pay for it. She did neither. But of course none of it is her fault! Instead, she lets me get halfway home before I find out. Even if they couldn't remake the pizza, as anybody knows in customer service, there are many ways to fix a problem even if you cannot replace the merchandise. A heartfelt "I am so sorry!" would go along way. I had her call the manager, and asked for my money back, she didn't even know how to refund me my $20! The manager had to come from another location just to do that, while she became hysterical and acted like the victim. Wow! So, I miss an important appointment because of her and my kids still have no dinner, but she's definitely the victim.

From the owner: Quick stops. Quality fuel. Easy rewards. BP keeps you moving and with the earnify app, you earn…read morepoints every time you visit.

Current manager by name of Elizabeth is condescending and is rude on numerous occasions to staff…read moreand others that come to work at this store. Your best bet is to get your gas and food at another location

The cashier that worked July 30th at 12:30 was absolutely rude and expected me to learn how to use…read moresmart checkout immediately. Go somewhere else if you desperately need gas.

Never in my lifetime had I ever predicted needing a cowboy hat, but finding myself at the World…read moreEquestrian Games in Lexington, KY, I came to the conclusion that wearing a cowboy hat was absolutely essential, though not at all for the reason one might guess. How I came to this unexpected conclusion goes something like this: Horses. Lots of horses. At the World Equestrian Games, horses are celebrities, people are not. I was inundated in horses, and wherever they were moving, everything else stopped. Being a suburban kid, seeing one horse for me is a novelty, let alone a hundred. Now this is how you know I am American: horses = cowboys. In most other parts of the world, horses = top hats and jodhpurs, but here in the U.S., the younger, more rebellious nation, the culture of horses is invariably linked with that of cowboys and the Wild, Wild West. At least to someone as uneducated as me, it is. So I already had cowboys on the brain due to my environment at the horse park. There weren't any cowboys to be seen, but I was certain they were around somewhere just out of sight, most likely carousing at the saloon to the strains of honkytonk pian-y or ropin' cattle on the back forty. Come 10am on the first day, the sun is now high enough to beat on me mercilessly for hours on end. It has been a few years since I have been outdoors for an extended period of time, and I was already doing the calculations: if the sun is this brutal now, this is going to be a VERY long 29 3/4 days. "This sucks! I need a cowboy hat!" Come hell or high water, I was buying a cowboy hat at lunch time. I asked a local where one might find the local cowboy hat store. He had no idea, and was surprised I actually asked such a weird question. When I suggested that it might be because he didn't have horses he told me he kept eight. "There is no way you have horses!" I told him. "If you did, you would know where to get a cowboy hat." He smiled and shrugged good-naturedly in a way I eventually learned was so typical of Kentucky. "People don't wear those around here. You're thinkin' of Texas, maybe." Clearly, he was wrong. I was certain that Kentucky retail had to be veritably oozing with cowboy hats. At lunch, my friends asked where I was going. "I'm going up to that gas station to buy a cowboy hat." Some of them were puzzled, while others laughed uproariously. It was generally implied that I had already gotten too much sun and was now seeing cowboy hat mirages at every oasis on the horizon. When they suggested it was somewhat ludicrous that I expect a gas station of all places to have western millinery, I insisted: "This is Kentucky! EVERYWHERE sells cowboy hats!" Never mind this was my first day in Kentucky and had yet to set foot anywhere besides the hotel. In retrospect, I can't really say why I was so certain that this gas station in the middle of nowhere sold cowboy hats, but there they were! Not just a few, but an entire rack of cowboy hats! I found the perfect white mesh cowboy hat and a white pair of fat southern sheriff shades to match. What makes this so much funnier to me is that the entire rest of the month I spent in Kentucky, I never again saw anywhere at all that had cowboy hats for sale. I just lucked out in my ignorance picking the one place at random that did on the first try. Feeling ten times the man I was when I walked into the gas station, due to both my new hat and overwhelmingly justified righteousness, I strutted back on down the hill to where my friends were waiting. Those previously puzzled were now the ones laughing uproariously, and vice versa. In my best accent and triumphant smile I gave them my best "Now what we've got here is a *failure* to COMMUNICATE!" It was like a whole new day in that glorious hat! It was easily ten degrees cooler under the shade of the cowboy hat. Not only that, people were nicer. I was regularly greeted by friends and strangers alike with "Hey, cowboy!" without the slightest trace of mockery. And once I even got the southern belle behind the concession stand batting her eyelashes at me as I walked by: "Yooohooo! Heyy, cowboyy! Ayew wanna buyyyy somethin'?" I told her the instant I needed Karamel Korn and vodka lemonade I would come to see her first. When the storm clouds rolled in, the genius design of my hat directed the water completely away from my face. Simply put, Everything was better with the cowboy hat. So if you find yourself in Kentucky, and in need of a little weather protection, or a little fashion flavor, or just a change in perspective, Shell has got you covered.

Poor breakfast sandwiches: my bacon, egg and cheese biscuit could be best described as edible…read more Bacon was limp, eggs were flat and nonexistent, and the biscuit was burger bun. The only thing decent was the cheese. Spend your money at a real breakfast place instead. But if you want gas...this the best thing they offer!

This is the newest gas station in town. Wow is it nice to have someone who has real customer…read moreservice! It's almost unheard of nowadays. They have had 3-4 employees working every time I've been in there. They have Chesters fried chicken & Little Caesars, and other kinds of grab and go ready to eat items. If you go inside, you are in and out quickky. The place is spotless & bathrooms are sparkling. They have a coffee called Bourbon & Pecan that's really good, Only $2.10 for 2 large cups.

WATCH YOUR RECIEPTS, PEOPLE! Just came out of the store and bought two six packs of soda pop, one…read moreside of the sign said $4.29 while the other side said $3.99.. I took the two six pack bottles to the front to pay for them and ask the cashier if they would indeed honor the $3.99 price, and asked what the difference was in the $4.29, if anything. He said there wasn't any difference and that they were $4.29. I told him the sign was very misleading because it has two different prices for the SAME product... he left the counter and walked out to confirm that Iwasn't lying (because who doesn't go from store to store, lying over 30 cents?) He confirmed that YES, I was telling the truth, however the cashier went on the smugly say 'it's wrong,' without offering to honor the price--if it's wrong, its on them--it's THEIR store and THEIR MISTAKE... I'm a business owner too and I would NEVER let a customer walk away for 30 cents. Not that the owner even cares, but I'll never be back or spend another time there.

It is hard to beat the fuel price at Love's when you can include an extra 10c off per gallon by…read morescanning the Love's app at the pump. And bonus points to the lady working the register this morning who explained that if you swipe your credit card FIRST, then the Love's app will scan the barcode. Despite the instructions on the pump that are in the opposite order. Hooray, now I don't HAVE to go inside. 10c off and this was the cheapest gas in this part of the Interstate! The pump area was clean, the long stick squeegee worked great on my Sprinter van's windshield and there was no trash about. Inside, the coffee station was fully stocked and there was plenty on the roller grill if I'd wanted a hot dog at 10:30 am. [Review 557 of 2024 - 251 in Kentucky - 21588 overall]

I have patroned this store for 20 years now. I have always had an excellent visit and great service…read moreat this little store. They serve the best food. But today around 3:45pm (2-24-2026) , A fairly new Lady (blondish grey hair shoulder length and wares glasses) was so very rude to customers, I certainly hope she does not work there long. Her attitude will certaily bring down business. The cashier was so very nice and professional, I'm sure she was very embarrassed. I'm sure the Owners would not like this type of employee to represent their business.

The BP Station not only sells quality fuels but Inside, a great store and a deli too. My wife gets…read morea pickle & pimento slice with Pepper-Jack cheese on wheat bread with Mayo. It's a big sandwich and gets her through the day at Blue Licks State Park and Resort. Daniel Boone lost his son Israel here during the LAST Battle of the Revolutionary War. He is buried in the park. So much history between the BP Station and the Park Lodge. Drop in to the BP and have "Becka" whip up your dream sammich!

Oh dear Buc-ees! On…read moreour way back to Cleveland we passed a sign beckoning us to come to this slice of Heaven. I was told to try their fudge. I bought garlic pickles, a brisket sandwich and coffee. I didnt eat the sandwich and pickles till the next day and they were both delicious. The restrooms were clean. The coffee station was extensive. Great experience.

At Easter 2024, I observed: "Inside Buc ee's was very…read morechaotic; folks moving east to west; west to east; north to south, and south to north concurrently. We tend to avoid Buc ee's on the weekends, but briefly stopped today to refuel. Lots and lots of noise aggravated by screaming clerks in the sandwich section. We like that Buc ee's does not provide sit down eating." My wife instructs me in NO uncertain terms to NEVER take her to Buc-ee's again, ever.... Today is Thursday, and I am guessing MUCH of weekend chaos and NOISE will not be present.... If your experience with Chaos and Noise is similar, do try a weekend visit. My dear wife spent 45 minutes and lots of dollars shopping in peace. Yes to Brisket sandwich and cup of Key Lime Pie. We'll always eschew weekends at Buc-ee's.

Fuel flowed successfully, but the pump yammered inanely at full volume the entire time. If you…read morehave absolutely no fuel, you will find what you need. Otherwise, find somewhere else.

I went to this Marathon Gas Station on Sunday and found that everything actually went well. The gas…read morewas actually lower than the Shell one that I drive to. I basically did my thing and bought $10.01 of gas. Now when, I got home I found out I had a hold of like $90 on my credit card. I do not know if it was just Discover doing that or Marathon, because I use a Discover card; however, I found that to be insane! Anytime I buy from Shell it is usually a $1.00 hold and then it charges me the exact amount. Because of this dilemma, my credit limit is kind of bogged down (I set a pretty low credit limit on my Discover. $90! I actually thought for a minute that I got skimmed! I will update once the correct amount charges!