Had to have my car towed out of my garage and the gentleman knew what he was doing, Shivers told me…read morethe price on the phone and he was so careful with my car

I want to thank you for coming out on 278 and taking care of my daughter. She had a flat and a…read morenice oil truck driver stopped to help but could not get the tire off as the lug bolts were cracked.....We called roadside via insurance - and it was a 2 hour wait. Shivers were out in 30 minutes. I am grateful to you.

Rick is awesome. My cat died and my family was stranded and he came to rescue us and drove us back…read moreto Tupelo!

If I could give this place zero stars, I would…read more DO NOT EVER GO TO SOUTHLAND BODY SHOP ON W OXFORD LOOP!!!! The plastic around my windshield that holds it in place got popped out of place from the ice storm. Today, I went to go get my oil changed at Dipstix on Jackson Avenue, where I have been going to get my oil changed all four years that i've been at Ole Miss and they have been nothing short of exceptional! So, when I was there, I asked them if they could just look at it to advise me on how to go about getting it fixed. Every employee who was working came and looked at the windshield and advised me to go to Southland body shop to get it fixed. They said that it was a simple job, and that the plastic around it just needed to be taken off and put back on correctly. I took their advice and I went. Upon arrival, everything seemed fine. I spoke to the owner, Ronnie, and I told him what the issue was and he came out there to try and fix it. He grabbed two tools, that looked like plastic ice scrapers, and began banging on my windshield with them. I expressed my concerns for the way he was going about it, because it looked sketchy. Additionally, because I was worried something like this would happen I videoed him. He assured me that he could do it, and that it would cause no harm to my windshield or car. However, he ended up cracking my windshield. I have had this car for five years and I have never cracked my windshield. When I brought it to his attention that he cracked my windshield, he said, and I quote "no good deed goes unpunished" and insisted that the crack had been there. I explained to him that I had him on video cracking my windshield, I had a picture of my windshield from last night, and that I had just left Dipstix and that they would all vouch for me. He called me a liar. I went back to Dipstix and showed them the new crack, and they all agreed that it was not there before I went to the body shop, that they said that they would never refer anybody to this place ever again, and expressed how sorry they were for sending me there. They advise me to get legal council, especially after I told them the way Ronnie spoke to me when I told him he cracked my windshield. This was so frustrating for so many reasons. But the main one is this... In my experience, when it comes to being a female and going to handle something regarding a vehicle, most male workers do not expect you to know what they're talking about. Women often are not expected to know anything about cars, and are often spoken to in the most condescending manner when dealing with male body shop workers. This was the case for me and I did not appreciate it. I just left Windshield Magician on North Lamar, and they confirmed that his manner of attempting to fix my windshield was what broke it. They were so kind and extremely sincere, and I would recommend them to anyone!!

I went to several places to get an estimate when I banged up my car last week. Southland not only…read moregave me the cheapest estimate but also was the only body shop where the employees greeted me with a smile and gave me very helpful advice. As someone who knows very little about cars it put me at ease. Overall their service is excellent, they work quickly, and they're overwhelmingly considerate. If you're a student who is worried about budgeting when it comes to repairs on your car I definitely recommend Southland. The actual price I paid was MUCH lower than the initial estimate they gave me, which made me and my parents very happy. I definitely think Southland is my new go to spot in Oxford if I ever have car troubles!

Couldn't get my side window up after lowering it to clear ice after the recent store. Their…read moremanager, Greg(?), took it in, got my window up, then when I tried to pay told me to come back when I had broken glass. Great folks!

Probably the most unprofessional glass company I have come into contact with. I inquired about a…read morecarry out price on a windshield for a wheeler and received an insulting response. Guess they don't want my $, oh well, many other glass companies that actually want to sell glass.

I have left my truck a few times a d ways found Luke's to be responsive and helpful. Best place to…read moretake your vehicle!